17,164
edits
Changes
Jump to navigation
Jump to search
Created page with "You can offer your guests to protect themselves from the cancellation risk of non-refundable direct bookings. If the guest needs to cancel they can apply for a refund with R..."
You can offer your guests to protect themselves from the cancellation risk of non-refundable direct bookings.
If the guest needs to cancel they can apply for a refund with Refund Protect.
This option is only available for bookings with 100% deposit collection at the time of the booking.
The fee you will have to pay is 5% of the booking value but you can choose to charge a higher or lower percentage.
The invoicing for Refund Protect is centralised through Beds24. We will deduct 5% of the booking value from your credit once a booking is confirmed. Therefore Refund Protect will only be offered to your guests when you have enough credit in your account to cover the fees.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> You can only opt in to use Refund Protect if you make sure offering Refund Protect complies with your local consumer laws.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> You must present Refund Protect in a way that it can not be insurance.
If the guest needs to cancel they can apply for a refund with Refund Protect.
This option is only available for bookings with 100% deposit collection at the time of the booking.
The fee you will have to pay is 5% of the booking value but you can choose to charge a higher or lower percentage.
The invoicing for Refund Protect is centralised through Beds24. We will deduct 5% of the booking value from your credit once a booking is confirmed. Therefore Refund Protect will only be offered to your guests when you have enough credit in your account to cover the fees.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> You can only opt in to use Refund Protect if you make sure offering Refund Protect complies with your local consumer laws.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> You must present Refund Protect in a way that it can not be insurance.
