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=== Troubleshooting and Issues ===
Stripe will display the booking reference in a data field called "data-description".
== Functionality ==
=== Send credit card details to Stripe ===
If you set "Save all cards to Stripe" = Yes all credit cards including cards supplied by all channels will be sent directly to Stripe and not stored at Beds24.
You can choose to automatically report invalid cards to Stripe. The setting is available in SETTINGS->CHANNEL MANAGER.
=== Collect deposit for direct bookings at time of the booking ===
Use this [[:Category:Payments#Collect_Deposits_for_Web_Site_Bookings|instruction]] to set up deposit collection from your booking page.
=== Send payment request ===
Use this [[:Category:Payments#Payment_Request|instruction]] to create payment requests.
=== Automatic payment collection ===
Payments for bookings with deposit collection on the Beds24 booking page will be automatically collected.
How to automatically collect pending payments from other sources is explained [[:Category:Payment_CollectionPayments#Create_and_manage_pending_payments|here]]. Please note that his option is only available for customers who connect via Stripe Connect. If you connected your Stripe account via keys please remove them and connect via the "Connect to Stripe" button.
=== Collect payment manually ===
=== Auto Charge Virtual Cards from OTAs ===
Some channels send virtual cards which are often virtual cards are only valid for a certain period. Virtual cards can be charged automatically when they become valid. This is how you activate this option:
*Go to SETTINGS->CHANNEL MANAGER and set "Channel Collect Invoice" = Charges and Pending Payments
*'''Incorrect amount''': Double-check you charge the exact amount sent by the channel from the booking.
===Strong Customer Authentication (SCA) === If you enable 'Strong Customer Authentication' in Beds24 in SETTINGS->PAYMENTS->PAYMENT COLLECTION->STRIPE it enables 3DS2 authentication for Stripe booking page payments and payment requests sent to guests. The 3DS2 authentication is handled by Stripe and we believe that once completed it will help shift fraud liability from the merchant to the card holders bank. https://stripe.com/en-en/payments/strong-customer-authentication It will have no effect on off session cards (card not present) like those sent from OTA's. If you require 3DS2 authentication you should consider sending a 3DS2 enabled payment request to guests after they book and perhaps not even bother collecting a card at booking time via the OTA. == Refund of Payments in Stripe ===
Payments can be manually refunded from within the Stripe account. You will also need to enter them manually into the booking.
It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page (and Stripe form) is in an iFrame unless the following Meta tag is included on the parent page.
