Changes

[[Category:Deposit_CollectionPayment_Collection]][[Category:Apps_Plugins_and_Extentions]][[Category:Payments]] ''This page is about the menu SETTINGS->PROPERTIESPAYMENTS->DEPOSIT COLLECTIONPAYMENT GATEWAYS->STRIPE''

[https://stripe.com Register here To connect your Stripe Account click on the "Connect to Stripe" button, you will be prompted to log into Stripe and accept the connection for a Stripe accountPayment Processing. ]

 To connect If you will need do not already have a Stripe account, click on the "Connect to enter Stripe" button and follow the specified information from your payment system accounton screen instructions to create one.

In === Send credit card details to Stripe === If you set "Save all cards to Stripe" = Yes all credit cards including cards supplied by all channels will be sent directly to Stripe and not stored at Beds24. Credit card details can also be sent manually to Stripe. [[Image:stripe2.png|600px|link=]][[Media:stripe2.png|view large]] The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged.  Stripe will only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24. You can choose to automatically report invalid cards to Stripe. The setting is available in SETTINGS->CHANNEL MANAGER. === Collect deposit for direct bookings at time of the booking ===Use this [[:Category:Payments#Collect_Deposits_for_Web_Site_Bookings|instruction]] to set up deposit collection from your booking page.  === Send payment request ===Use this [[:Category:Payments#Payment_Request|instruction]] to create payment requests.=== Automatic payment collection === Payments for bookings with deposit collection on the Beds24 booking page will be automatically collected. How to automatically collect pending payments from other sources is explained [[:Category:Payments#Create_and_manage_pending_payments|here]]. Please note that his option is only available for customers who connect via Stripe Connect. If you connected your Stripe account via keys please remove them and connect via the "Connect to Stripe" button. === Collect payment manually === [[Image:stripe1.png|600px|link=]][[Media:stripe1.png|view large]] You will see the paid amount in the "Charges and Payments" and "Invoice" tab tabs of the booking. You can choose if the card is *immediately charged (Capture=Yes) *if you want to make sure that the amount is available for later capture (Capture=No) . === Auto Charge Virtual Cards from OTAs ===Some channels send virtual cards which are often only valid for a certain period. Virtual cards can be charged automatically when they become valid. This is how you activate this option: *Go to SETTINGS->CHANNEL MANAGER and set "Channel Collect Invoice" = Charges and Pending Payments*Go to the channel settings (for example SETTINGS->CHANNEL MANAGER->BOOKING.COM) and set "Virtual Cards" = Yes Please note that his option is only available for customers who connect via Stripe Connect. If you connected your Stripe account via keys please remove them and connect via the "Connect to Stripe" button. ====Error when charging Booking.com and Expedia Virtual Cards ==== When charging Booking.com and Expedia Virtual Cards with Stripe you may receive this this error: '''An error occured while processing this card''' Possible reasons:  *'''Merchant Code''': The merchant code reflects your type of business (hotel, restaurant, grocery shop etc.). You can only charge a virtual card for a booking if you merchant code category (MCC) is relating to accommodation – 7011. Contact Stripe support and ask them to let your MCC code to reflect 7011.

=== Collect additional payment === Once *'''Missing CVC''': Booking.com and Expedia do not always send a payment is successfully collected further charges can be made CVC for virtual cards. Ask the channel to povide a CVC for the customer's virtual card via Stripeand manually reenter it. The menu for this is available on For Expedia virtual cards you can try to add the "Invoice" tab of the booking.generic CVC codes:**Visa/Mastercard: 469**American Express: 2469

[[Image*'''Incorrect amount''':stripeDouble-check you charge the exact amount sent by the channel from the booking.png|600px|link=]][[Media:stripe.png|view large]]

=== Automatically send all credit card details to Stripe Strong Customer Authentication (SCA) === If you set "Save all cards to enable 'Strong Customer Authentication' in Beds24 in SETTINGS->PAYMENTS->PAYMENT COLLECTION->STRIPE it enables 3DS2 authentication for Stripe" = Yes credit cards supplied by all channels will be booking page payments and payment requests sent directly to Stripe where the cards can be charged and delete them from Beds24guests.

This function works independent of the The 3DS2 authentication is handled by Stripe deposit collection and we believe that once completed it will save cards help shift fraud liability from channel management or entered directly on the booking page. It will not save cards entered manually in merchant to the control panelcard holders bank.

The card will be saved as a new https://stripe.com/en-en/payments/strong-customer in Stripe with the booking number as a reference.-authentication

The It will have no effect on off session cards (card will not be charged when it is savedpresent) like those sent from OTA's.

Once saved If you require 3DS2 authentication you should consider sending a 3DS2 enabled payment request to Stripe the guests after they book and perhaps not even bother collecting a card can be charged from a menu within at booking time via the Booking or from Stripe itselfOTA.

== Refund of Payments in Stripe ==Payments can be manually refunded from within the Stripe account. You will normally only accept valid cards. If Stripe reject also need to enter them manually into the card, it's details will not be deleted from Beds24booking.

1) Deposit collection via our It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page, this (and Stripe form) is in an iFrame unless the following Meta tag is a real charge and needs to be refunded manuallyincluded on the parent page. <meta http-equiv="x-ua-compatible" content="IE=edge">

2) Card passed from channel like booking '''Accept Cards without CVC''' Log into your Stripe account and go to "Radar".com You should be able to stripe, this is the one where the card is not charged by us, the hotel can both charge and refund process charges without the card manuallyCVC once you turn off that requirement in Radar.