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Stripe

3,412 bytes added, 17:47, 29 August 2019
[[Category:Deposit_CollectionPayment_Collection]][[Category:Apps_Plugins_and_Extentions]][[Category:Payments]] ''This page is about the menu SETTINGS->PROPERTIESPAYMENTS->DEPOSIT COLLECTIONPAYMENT GATEWAYS->STRIPE''
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== Setup ==
To use this payment option you will need an account with the payment provider.
[https://stripe.com Register here To connect your Stripe Account click on the "Connect to Stripe" button, you will be prompted to log into Stripe and accept the connection for a Stripe accountPayment Processing. ]
 To connect If you will need do not already have a Stripe account, click on the "Connect to enter Stripe" button and follow the specified information from your payment system accounton screen instructions to create one.
Stripe will display the booking reference in a data field called "data-description".
== Functionality ==
In Beds24 === Send credit card details to Stripe === If you will see the paid amount in the set "InvoiceSave all cards to Stripe" tab of the booking= Yes all credit cards including cards supplied by all channels will be sent directly to Stripe and not stored at Beds24.
=== Collect additional payment === Once a payment is successfully collected further charges Credit card details can also be made sent manually to the customer's card via Stripe. The menu for this is available on the "Invoice" tab of the booking.
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=== Automatically send all credit The card details to Stripe === If you set "Save all cards to Stripe" = Yes credit cards supplied by all channels will be sent directly to saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe where the cards card can be charged and delete them from Beds24.
This function works independent of the Stripe deposit collection and will save only accept valid cards from channel management or entered directly on . If Stripe reject the booking page. It card, it's details will not save cards entered manually in the control panelstill be visible at Beds24.
You can choose to automatically report invalid cards to Stripe. The card will be saved as a new customer setting is available in Stripe with the booking number as a referenceSETTINGS->CHANNEL MANAGER.
The card will not be charged when it is saved=== Collect deposit for direct bookings at time of the booking ===Use this [[:Category:Payments#Collect_Deposits_for_Web_Site_Bookings|instruction]] to set up deposit collection from your booking page.
[[Image:stripe2.png|600px|link=]]== Send payment request ===Use this [[Media:stripe2.pngCategory:Payments#Payment_Request|view largeinstruction]]to create payment requests.=== Automatic payment collection === Once saved to Stripe Payments for bookings with deposit collection on the card can Beds24 booking page will be charged from a menu within the Booking or from Stripe itselfautomatically collected.
How to automatically collect pending payments from other sources is explained [[:Category:Payments#Create_and_manage_pending_payments|here]]. Please note that his option is only available for customers who connect via Stripe Connect. If you connected your Stripe account via keys please remove them and connect via the "Connect to Stripe" button.
=== Collect payment manually ===
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[[Media:stripe1.png|view large]]
Stripe You will normally see the paid amount in the "Charges and Payments" and "Invoice" tabs of the booking. You can choose if the card is *immediately charged (Capture=Yes) *if you want to make sure that the amount is available for later capture (Capture=No) . === Auto Charge Virtual Cards from OTAs ===Some channels send virtual cards which are often only accept valid for a certain period. Virtual cardscan be charged automatically when they become valid. This is how you activate this option: *Go to SETTINGS->CHANNEL MANAGER and set "Channel Collect Invoice" = Charges and Pending Payments*Go to the channel settings (for example SETTINGS->CHANNEL MANAGER->BOOKING.COM) and set "Virtual Cards" = Yes Please note that his option is only available for customers who connect via Stripe Connect. If you connected your Stripe reject account via keys please remove them and connect via the "Connect to Stripe" button. ====Error when charging Booking.com and Expedia Virtual Cards ==== When charging Booking.com and Expedia Virtual Cards with Stripe you may receive this this error: '''An error occured while processing this card''' Possible reasons:  *'''Merchant Code''': The merchant code reflects your type of business (hotel, restaurant, grocery shop etc.). You can only charge a virtual card for a booking if you merchant code category (MCC) is relating to accommodation – 7011. Contact Stripe support and ask them to let your MCC code to reflect 7011. *'''Missing CVC''': Booking.com and Expedia do not always send a CVC for virtual cards. Ask the channel to povide a CVC for the virtual card and manually reenter it. For Expedia virtual cards you can try to add the generic CVC codes:**Visa/Mastercard: 469**American Express: 2469 *'''Incorrect amount''': Double-check you charge the exact amount sent by the channel from the booking. ===Strong Customer Authentication (SCA) === If you enable 'Strong Customer Authentication' in Beds24 in SETTINGS->PAYMENTS->PAYMENT COLLECTION->STRIPE it enables 3DS2 authentication for Stripe booking page payments and payment requests sent to guests. The 3DS2 authentication is handled by Stripe and we believe that once completed itwill help shift fraud liability from the merchant to the card holders bank. https://stripe.com/en-en/payments/strong-customer-authentication It will have no effect on off session cards (card not present) like those sent from OTA's details will . If you require 3DS2 authentication you should consider sending a 3DS2 enabled payment request to guests after they book and perhaps not even bother collecting a card at booking time via the OTA. == Refund of Payments in Stripe ==Payments can be deleted manually refunded from Beds24within the Stripe account. You will also need to enter them manually into the booking.
=== Refund of Payments in Stripe ===
There are two types of card collection at stripe: == Troubleshooting and Issues ==
1) Deposit collection via our It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page, this (and Stripe form) is a real charge and needs to be refunded manually in STRIPEan iFrame unless the following Meta tag is included on the parent page. <meta http-equiv="x-ua-compatible" content="IE=edge">
2) Card passed from channel like booking '''Accept Cards without CVC''' Log into your Stripe account and go to "Radar".com You should be able to stripe, this is the one where process charges without the card is not charged by us, the hotel can both charge and refund the card manually CVC once you turn off that requirement in STRIPERadar.

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