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Stripe

2,975 bytes added, 17:47, 29 August 2019
[[Category:Deposit_CollectionPayment_Collection]][[Category:Apps_Plugins_and_Extentions]][[Category:Payments]] ''This page is about the menu SETTINGS->PROPERTIESPAYMENTS->DEPOSIT COLLECTIONPAYMENT GATEWAYS->STRIPE''
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== Setup ==
To use this payment option you will need an account with the payment provider.
[https://stripe.com Register here To connect your Stripe Account click on the "Connect to Stripe" button, you will be prompted to log into Stripe and accept the connection for a Stripe accountPayment Processing. ]
 To connect If you will need do not already have a Stripe account, click on the "Connect to enter Stripe" button and follow the specified information from your payment system accounton screen instructions to create one.
Stripe will display the booking reference in a data field called "data-description".
== Functionality ==
In Beds24 === Send credit card details to Stripe === If you will see the paid amount in the set "InvoiceSave all cards to Stripe" tab of the booking= Yes all credit cards including cards supplied by all channels will be sent directly to Stripe and not stored at Beds24. Credit card details can also be sent manually to Stripe. [[Image:stripe2.png|600px|link=]][[Media:stripe2.png|view large]]
=== Send credit The card details to will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe === the card can be charged.  Stripe will only accept valid cards. If you set "Save all cards to Stripe" = Yes credit cards supplied by all channels reject the card, it's details will still be sent directly visible at Beds24. You can choose to automatically report invalid cards to Stripe where the cards can be charged and delete them from Beds24. The setting is available in SETTINGS->CHANNEL MANAGER.
This function works independent === Collect deposit for direct bookings at time of the Stripe booking ===Use this [[:Category:Payments#Collect_Deposits_for_Web_Site_Bookings|instruction]] to set up deposit collection and will save cards from channel management or entered directly on the your booking page. It will not save cards entered manually in the control panel.
The card will be saved as a new customer in Stripe === Send payment request ===Use this [[:Category:Payments#Payment_Request|instruction]] to create payment requests.=== Automatic payment collection === Payments for bookings with deposit collection on the Beds24 booking number as a referencepage will be automatically collected.
The card will not be charged when it How to automatically collect pending payments from other sources is savedexplained [[:Category:Payments#Create_and_manage_pending_payments|here]]. Please note that his option is only available for customers who connect via Stripe Connect. Once saved to If you connected your Stripe account via keys please remove them and connect via the card can be charged from a menu within the Booking or from "Connect to Stripe itself" button.
=== Collect payment manually ===
[[Image:stripe1.png|600px|link=]]
[[Media:stripe1.png|view large]]
You will see the paid amount in the "Charges and Payments" and "Invoice" tabs of the booking.
 
You can choose if the card is
*immediately charged (Capture=Yes)
*if you want to make sure that the amount is available for later capture (Capture=No) .
 
=== Auto Charge Virtual Cards from OTAs ===
Some channels send virtual cards which are often only valid for a certain period. Virtual cards can be charged automatically when they become valid. This is how you activate this option:
 
*Go to SETTINGS->CHANNEL MANAGER and set "Channel Collect Invoice" = Charges and Pending Payments
*Go to the channel settings (for example SETTINGS->CHANNEL MANAGER->BOOKING.COM) and set "Virtual Cards" = Yes
 
Please note that his option is only available for customers who connect via Stripe Connect. If you connected your Stripe account via keys please remove them and connect via the "Connect to Stripe" button.
 
====Error when charging Booking.com and Expedia Virtual Cards ====
When charging Booking.com and Expedia Virtual Cards with Stripe you may receive this this error: '''An error occured while processing this card'''
 
Possible reasons:
Credit *'''Merchant Code''': The merchant code reflects your type of business (hotel, restaurant, grocery shop etc.). You can only charge a virtual card details can also be sent manually for a booking if you merchant code category (MCC) is relating to accommodation – 7011. Contact Stripesupport and ask them to let your MCC code to reflect 7011. *'''Missing CVC''': Booking.com and Expedia do not always send a CVC for virtual cards. Ask the channel to povide a CVC for the virtual card and manually reenter it.For Expedia virtual cards you can try to add the generic CVC codes:**Visa/Mastercard: 469**American Express: 2469
[[Image*'''Incorrect amount''':stripe2Double-check you charge the exact amount sent by the channel from the booking.png|600px|link=]][[Media:stripe2.png|view large]]
Stripe will normally only accept valid cards. ===Strong Customer Authentication (SCA) === If Stripe reject the card, ityou enable 'Strong Customer Authentication's details will not be deleted from in Beds24in SETTINGS->PAYMENTS->PAYMENT COLLECTION->STRIPE it enables 3DS2 authentication for Stripe booking page payments and payment requests sent to guests.
=== Collect additional payment === Once a payment The 3DS2 authentication is successfully collected further charges can be made handled by Stripe and we believe that once completed it will help shift fraud liability from the merchant to the customer's card via Stripe. The menu for this is available on the "Invoice" tab of the bookingholders bank.
[[Imagehttps://stripe.png|600px|link=]][[Media:stripe.png|view large]]com/en-en/payments/strong-customer-authentication
It will have no effect on off session cards (card not present) like those sent from OTA's.
=== Virtual Cards === Virtual cards work the same way as "real" cards. Often virtual cards are only valid If you require 3DS2 authentication you should consider sending a 3DS2 enabled payment request to guests after they book and perhaps not even bother collecting a certain period. For details please ask card at booking time via the channel which provides the cardOTA.
Some virtual cards are restricted so that only merchants which are registered as accommodations == Refund of Payments in Stripe ==Payments can charge be manually refunded from within the virtual cardStripe account. In this case you You will also need to make sure you are registered as accommodation with Stripeenter them manually into the booking.
=== Refund of Payments in Stripe ===
There are two types of card collection at stripe: == Troubleshooting and Issues ==
1) Deposit collection via our It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page, this (and Stripe form) is a real charge and needs to be refunded manually in STRIPEan iFrame unless the following Meta tag is included on the parent page. <meta http-equiv="x-ua-compatible" content="IE=edge">
2) Card passed from channel like booking '''Accept Cards without CVC''' Log into your Stripe account and go to "Radar".com You should be able to stripe, this is the one where process charges without the card is not charged by us, the hotel can both charge and refund the card manually CVC once you turn off that requirement in STRIPERadar.

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