Changes

*Go to {{#fas:cog}} (SETTINGS)->CHANNEL MANAGER and set "Channel Collect Invoice" = Charges and Pending Payments*Go to the channel settings (for example {{#fas:cog}} (SETTINGS)->CHANNEL MANAGER->BOOKING.COM) and set "Virtual Cards" = Yes

*'''Merchant Code''': The merchant code reflects your type of business (hotel, restaurant, grocery shop etc.). You can only charge a virtual card for a booking if you your merchant code category (MCC) is relating to accommodation – 7011. Contact Stripe support and ask them to let set your MCC code to reflect 7011.

Open the Stripe menu at {{#fas:cog}} (SETTINGS > ) PAYMENTS -> PAYMENT GATEWAYS -> STRIPE

<span style=== Direct Bookings "color:#fe746c;“ >{{#fas:exclamation- Collect Deposit at time of booking, then Balance XX days before arrival === A number of considerations are required when setting up Pending Payments on your Bookings.  *Refundabletriangle}} </Non Refundable bookings, could the booking details change, if modifications are allowed, then the values in Charges & Payments tab could change, therefore consider setting the Auto Action to trigger just prior to the payment being collected, otherwise the Pending Payment could be set for an invalid amount, as it is not recalculated when changes are made to the booking.span> '''ONLY USE THIS IF YOU HAVE CHANGED YOUR STRIPE ACCOUNT'''

In Beds24 - *If you have Refundable bookings, then consider adding the Pending Payment at the time when the payment is due Go to be collected/after the cancellation period, minimizing the number of refunds you may have to makeACCOUNT MANAGEMENT > MANAGE ACCOUNT > MANAGE PROPERTY > MANAGE ROOM > BOOKINGS.

*Select from the drop down box - 'Modify All Selected Bookings'**Select 'Acitvate Deposit Collection''Remove Payment Auth'Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT COLLECTION

*Select the "Non Payment Booking Status".**'''Request''': When the guest clicks "Confirm Booking" this will remove the room gets reserved for authorisation from the guest initial account and will not be available for other guests allow new cards to book. When they make a successful payment the status of the booking will automatically change to confirmed. If the payment is aborted or not successful the status of the room will still be blocked with the request status. You will then either need to change the status manually sent to cancelled or use an auto action to automatically change the status of Request bookings to Cancelled after a preset time. Auto Actions can be set up in {{#fas:cog}} (SETTINGS) > GUEST MANAGEMENT > AUTO ACTIONS. **'''Cancelled''': When the guest clicks "Confirm Booking" the room will not be reserved until the payment has completed. Other guests can still book the room until a successful payment has been made leaving a small risk of double bookingsnew Stripe Account.

*Set the required amount. It can be a fixed amount, a percentage of the total or the value of the first nights accommodation.*The currency used by will be the currency you have set in the <span style="color:#fe746c;“ >{{#fas:cogexclamation-triangle}} (SETTINGS) PROPERTIES </span> DESCRIPTION''' currency Please ensure you select only the bookings you need to have the credit card details cleared, it is NOT possible to receive payments settingrestore if you erase by mistake.'''

To add general information |You want to collect a deposit at time of booking and the header section of balance via Stripe prior to the payment screen click on "Guest arriving.|[[Stripe_deposit_and_balance|Deposit Payment Header" collected at time of booking and enter the information there. balance before Checkin]]|-

==== Step 2 : Setup |For bookings made within 14 days of arrival, you want to collect the Booking page Booking Rules ====full amount at the time of booking. |[[Stripe_full_amount|Full payment collected at time of booking]]|-

'''Adjust your |You want to collect the full amount at the time of booking rule'''.|[[Stripe_full_amount|Full payment collected at time of booking]]|-

Each of Deposit Collection 1 and Deposit Collection 2 can |You want to collect different a refundable security deposit amountsfrom the guest before arrival. |[[Stripe_Security_Deposit_capture | Capture a refundable security deposit]]|-

Individual rules |You want to send a payment request to your guest so they can be set for Normal, Near term and Exceptional period bookings. Individual rules can also be set make the payment directly within rates or offersto Stripe.|[[Stripe_Payment_Request|Send a payment request]]|-

This allows you for example |You have received a telephone booking and need to take send a different deposit in high and low season or for normal and last minute bookingspayment request to your guest so they can make the payment. |[[Stripe_Payment_Request|Send a payment request]]|-

*Go |Your property/guests need to {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES *Set "Booking Type" comply with EU 3DSecure rules. The guest needs to either make the Deposit Collection 1 or Deposit Collection 2payment.|[[Stripe_Payment_Request|Send a payment request]]|-

|You want to collect the guest credit card details at the time of booking to be charged later.|[[File:Payment1.pngStripe_Credit_Card|Collect Credit card details to be charged later]]|-

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} <|Refundable bookings, you do not want to collect the payment/span> The balance of the booking rules for rates will override rules for rooms and if the booking rules for offers will override property booking rulesis cancelled during the cancellation period.|[[Stripe_deposit_and_balance|Refundable bookings, payment not collected if cancelled]]|-

'''Cancelled Bookings |You have set up a payment schedule with VRBO and want to collect the payments when due. |[[Stripe_Payment_Schedule |Collect payments with payment schedule]]|- Delete Pending Payments OR Set Pending Payment to Manual '''

Go to {{#fas:cog|}} (SETTINGS) > PAYMENTS > PAYMENT RULES Click 'Add Payment Rule'  Payment Rule : *Name = Enter your title - Not Cancelled (for example)*Action = Auto Payment Trigger : *Booking Status = All not cancelled*Any Booking Info Code = (Optional)*All Booking Info Codes = (Optional)*Exclude Booking Info Code = optional (can exclude Virtual Credit cards, find the Booking info code in the booking) Payment Action : *Capture = Yes - immediately charged (Capture=Yes)*Add info code on success = add a Booking Info item to the booking on success (Optional)*Add info code on failure = add a Booking Info item to the booking on failure (Optional) Payment Limit :  *Limit payment value - select an option to prevent accidental overcharging Payment Action : *Capture - YES, use this option to collect the payment Prevent Auto Payment : *Prevent payment if booking status = Cancelled *Prevent payment after check-out (days) = 7 *Prevent payment action = Manual/Delete  '''Refundable Security Deposit - Payment Action - Authorisation on guest credit card ''' If you want to 'authorise' an amount on your guests credit card for a refundable security deposit, then create a Payment Rule with Capture = NO and use this in the Pending Payment, the amount will be authorised on the credit card but not collected and therefore no refund required.  Go to {{#fas:cog}} (SETTINGS) > PAYMENTS > PAYMENT RULES Click 'Add Payment Rule'  Payment Rule :  *Name = Enter your title - Security Deposit (for example)*Action = Auto Payment Trigger : *Booking Status = All Not Cancelled (select from the drop down list)*Any Booking Info Code = optional*All Booking Info Codes = optional*Exclude Booking Info Code = optional (can exclude Virtual Credit cards, find the Booking info code in the booking) Payment Limit :  *Limit payment value - select an option to prevent accidental overcharging Payment Action : *Capture = NO,*Add info code on success = add a Booking Info item to the booking on success (Optional)*Add info code on failure = add a Booking Info item to the booking on failure (Optional) Prevent Auto Payment : *Prevent payment if booking status = Cancelled *Prevent payment after check-out (days) = 7 *Prevent payment action = Manual/Delete ==== Step 4 : Setup Auto Actions ==== ''' Setup Auto Actions to meet your business workflow''' If you have setup your booking page to collect a deposit at the time of booking, then you can setup an Auto Action to collect the balance XX days before arrival.  https://wiki.beds24.com/index.php/Auto_Actions#Collect_outstanding_booking_balance_3_days_prior_to_arrival.28_Credit_card_details_were_collected_at_time_of_booking.29  ==== Step 5 : Activate Stripe ==== '''Activate Stripe.'''*Go to ( {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and enter the required account information to connect your payment system to your STRIPE account. Use the 'CONNECT to Stripe' button to use Pending payments.  To override the default title which the guest sees enter your custom text in the "Title" field.*In "Instruction" you can enter a custom information to display under the payment button. === Capture Refundable Security Deposit on Check-in date ===  Step 1 : Setup Payment Rules *Capture Refundable Security Deposit **Payment Action - Capture = NO === Send Payment request link to the guest to make direct payment - 3DS2 compliant === == Change of Stripe Account == If you have had to change your Stripe account and have Bookings with Credit Cards already stored/authorised, you will need to clear the initial authorisation so you can send a new card to Stripe.  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> '''ONLY USE THIS IF YOU HAVE CHANGED YOUR STRIPE ACCOUNT''' In Beds24 - Go to ACCOUNT MANAGEMENT > MANAGE ACCOUNT > MANAGE PROPERTY > MANAGE ROOM > BOOKINGS. Tick the appropriate bookings, this will remove the authorisation from the initial account and allow new cards to be sent to the new Stripe Account. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> '''Please ensure you select only the bookings you need to have the credit card details cleared, it is NOT possible to restore if you erase by mistake.'''