17,117
edits
Changes
Jump to navigation
Jump to search
* This is currently a Beta function, please contact support if you wish to use itStripe allows payment via many local payment methods based on the payers location.
These Local payment options can be enabled when available at the following Stripe menu:
no edit summary
|}
<span style="color: #f3e504;" >{{#fas:lightbulb}} </span> You can use an Auto Action to mark bookings where the charging failed. A template is available which you can further customize. Use the context help (?Icons) in the Auto Action and on the help page (click on HELP in the top right menu) for further instructions.
=== Collect deposit for direct bookings at time of the booking ===
Some channels send virtual cards which are often only valid for a certain period. Virtual cards can be charged automatically when they become valid. This is how you activate this option:
*Go to {{#fas:cog}} (SETTINGS)->CHANNEL MANAGER and set "Channel Collect Invoice" = Charges and Pending Payments*Go to the channel settings (for example {{#fas:cog}} (SETTINGS)->CHANNEL MANAGER->BOOKING.COM) and set "Virtual Cards" = Yes
====Error when charging Booking.com and Expedia Virtual Cards ====
Possible reasons:
*'''Merchant Code''': The merchant code reflects your type of business (hotel, restaurant, grocery shop etc.). You can only charge a virtual card for a booking if you your merchant code category (MCC) is relating to accommodation – 7011. Contact Stripe support and ask them to let set your MCC code to reflect 7011.
*'''Missing CVC''': Booking.com and Expedia do not always send a CVC for virtual cards. Ask the channel to provide a CVC for the virtual card and manually reenter it. For Expedia virtual cards you can try to add the generic CVC codes:
*'''Incorrect amount''': Double-check you charge the exact amount sent by the channel from the booking.
== Local Payment Methods ==
'''Step 1: In Stripe allows payment via many local payment methods based on the payer and receivers country.'''
https://dashboard.stripe.com/settings/payment_methods
Select the platform called "Payment Gateway" and you will see the payment methods available to you, these can be shown on your booking page and payment request page.
You can enable and disable each method as you wish. Note each payment method can have different fees and conditions and not all methods are instantly confirmed meaning the payment is not completed until some time after the booking is made. '''Step 2: In Beds24''' Set "Stripe Checkout Version" = Hosted The guest will be redirected from the check-out page to a Stripe payment page where they can select with payment method they want to use.
If a payment method is selected where you do not receive payment immediately, the info code STRIPEPENDING is added to the booking. When the payment is made, this is deleted and replaced by STRIPEPAYMENT.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Google wallet will not work in an iFrame, if activating Google wallet please make sure your payment page is not within an iFrame.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>Apple pay is whitelisted for the beds24.com domain, it will not work on other domains so please do not use it if you have your booking page on a white label domain.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span>Bancontact, if you activate this, there can be delays and it can take a few weeks before it is made available in your Stripe account.
== Refund of Payments in Stripe ==
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> '''You must be disconnected from Stripe to begin.'''
Open the Stripe menu at {{#fas:cog}} (SETTINGS > ) PAYMENTS -> PAYMENT GATEWAYS -> STRIPE
Add the following to the end of the URL '''&showkeys'''
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Do not use API keys to connect in live mode, Stripe considers this insecure and will limit functionality.
== Change of Stripe Account ==
Tick the appropriate bookings, this will remove the authorisation from the initial account and allow new cards to be sent to the new Stripe Account.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> '''Please ensure you select only the bookings you need to have the credit card details cleared, it is NOT possible to restore if you erase by mistake.'''
'''Virtual cards not accepted''': The merchant code reflects your type of business (hotel, restaurant, grocery shop etc.). You can only charge a virtual card for a booking if your merchant code category (MCC) is relating to accommodation – 7011. Contact Stripe support and ask them to set your MCC code to 7011.
