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[[Category:Error Messages from Channels]]
[[Category:Set up Instructions]]
[[Category:Troubleshooting]]<div class="heading">Traveloka</div> ''Synchronising Beds24.com This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRAVELOKA and explains how the connection with Travelokaworks and how to set it up.
===General===
Traveloka supports both include and exclude commission prices. This feature is configurable for each hotel in the Traveloka extranet.
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent. *If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.
'''Bookings'''
Contact your Traveloka market manager and ask them to be connected to Beds24 channel manger. After Traveloka has enabled the connection and given you your Traveloka hotel id you can set it up in Beds24.
====Beds24====
*Enter the passcode mapping/pass code Traveloka has given you into the field Hotel code.
*Set the currency. If you are using different currencies on Traveloka and on Beds24 you can use the price multiplier (see below)
*If you use rates go to the "Channels" tab of the rate.
<span classstyle="circlecolor: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} Tip</span> '''''Click on the "View Actual Data" Button to check which prices and availability will send.'''''Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.
==Multiple Rates at Traveloka==
For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
== Updates and Changes==Changes to availability and prices will be instantly sent to the channel. Changes for other settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly.
== Notes ==
You are trying to send prices for a Traveloka code which does not exist. You will see your available rate codes when you click on "Get Codes". Make sure you only map these rates in you channel manager settings, daily prices and rates.
'''Required Field Missing" Code="321">Retail price or single price is null'''
*Check the number of guests setup in Traveloka match the Maximum Guests in Beds24 ROOM SETUP, they need to match.
Go to SETTINGS -> CHANNEL MANAGER -> TRAVELOKA click 'Get the Rate Plan Codes for this Hotel code' and search for the Traveloka Room id. Then check the Beds24 Room id in SETTINGS -> PROPERTIES -> ROOMS -> SETUP -> Maximum Guests.
'''Error Type="13" ShortText="System error" Code="448"'''
