Changes

[[Category:Troubleshooting]]<div class="heading">Tripadvisor Rentals</div> ''This page is about the menu {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->TRIPADVISOR RENTALS''and explains how the connection with Tripadvisor Rentals works and how to set it up.

TripadvisorRentals allows you to synchronise inventory, rates and content. Sending content is optional. Via the interface you can:*Create create new listings*Update update existing listings*Send send and update content information*Send send and update pictures*Beds24.com can export listing content*Beds24.com can export inventory*Beds24.com can export prices*Beds24 can apply a multiplier to the prices*Beds24.com can export Closed changeover dates, complex closed to Arrival arrival and Closed closed to Departuredeparture rules might not send. *Beds24 can import bookings, modifications to bookings and enquiries. Enquiries are imported as "Request" bookings.

*Tripadvisor makes the XML connection available to TripadvisorRentals customers with 5 15 or more listings.

*Send If you already have an account with Tripadvisor send an email to pmsupportpmssales@tripadvisor.com and ask with following information:**Your TripAdvisor Account ID**Your registered TripAdvisor Rentals account Email address**A note that you want to be connected to Beds24 channel manager via the TripadvisorRentals Content API. Give them your **Your Beds24 account number (owner ID) which you can find under SETTINGS-ACCOUNT and tell them this is your Beds24 external account reference.

*Use this [https://www.tripadvisor.com/RentalInsights/get-started#list form] if you do not have an account with Tripadvisor. Activation is per Beds24 account. All properties owned by a Beds24 account can be connected. If you have properties in a sub acccount which need to be connected go to click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT -> in the top right) Manage Account -> Manage Property -> Channel Management > "Tripadvisor Rentals XML Connect via Account" . With this setting, you can select that the property connects to Tripadvisor Rentals via a different account than the one it is in.

*Click on "View Listings in Account". You will see a list if of your TripadvisorRentals listings with their listing IDs. Tripadvisor will also send deleted listings to Beds24. Make sure you ignore them.

Tripadvisor rentals do not support decimal places on prices. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Note: Due to a bug in the Tripadvisor system you will need to first set guests included to blank and the additional price to zero then click publish or update. Once you see no errors, add the additional guest info back in and update again.

<span class="circle" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> ''''' Click on the "View Actual Data" Button to check which prices and availability will send.'''''

If you want to add a multiplier to your prices add a '''*''' followed by the multiplier number to your hotel id.

For example a hotel id setting '''123456*1.23''' will multiply all prices by 1.23 sent for hotel id 123456. (i.e. raised by 23%).Lower prices can be sent with a multiplier less than 1, i.e. '''123456*0.85''' will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example '''123456*1.23*''' will divide the price of the booking by 1.23.

Certain global settings can be overidden with custom values. If required see this [[Setting/custom|list of custom parameters]].

<div class="warning">{{#fas:exclamation-triangle}} '''Following information can not be changed after the listings have been activated on Tripadvisor:''' *address (all settings) *latitude *longitude *property type *bed configuration Make sure these are set up correctly in Beds24 before you send anything to Tripadvisor.</div>   

 <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Tripadvisor Rentals does not support all features Beds24 offers. For a list of all feature codes Tripadvisor Rentals supports see "All feature codes" below.

<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Tripadvisor Rentals does not support all features Beds24 offers. For a list of all feature codes Tripadvisor Rentals supports see "All feature codes" below.

Note<div class="warning">{{#fas: exclamation-triangle}} Tripadvisor only allows each picture to be used once. Please go to Settings > Channel Manager > Tripadvisor Rentals XML > Specific Content and set Pictures = Room. Then go to Settings > Booking Page Engine > Pictures and make sure all 'Room' pictures are only used once.</div>