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Tripadvisor Rentals

7,030 bytes added, 14 February
[[Category:Channel Manager]]
[[Category:Error Messages from Channels]]
[[Category:Set up InstructionsTroubleshooting]]<div class="heading">Tripadvisor Rentals API</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPADVISOR RENTALS and explains how the connection with Tripadvisor Rentals works and how to set it up.https://www.tripadvisor.com/Rentals <div class="warning">{{#fas:exclamation-triangle}} '''Synchronising Beds24Tripadvisor does not allow any new connections.com with Only Tripadvisor Rentalsaccounts an existing channel manager connection can use their API.'''  *Tripadvisor accounts with an already existing connection with Beds24 can continue to use the connection.*Tripadvisor accounts changing from another channel manager where they have an API connection can switch their existing connection to Beds24 provided their account i not Itrip.*All other properties can use iCal. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL and then click on help <nowikispan style="color:#019cde;“ >http{{#far:question-circle}} <//wwwspan> at the top right for setup instructions.rentals.tripadvisor.com</nowikidiv>
__TOC__
== Capabilities==
*Beds24TripadvisorRentals allows you to synchronise inventory, rates and content. Sending content is optional.com  Via the interface you can export listing :*create new listings*update existing listings*send and update contentinformation*send and update pictures*Beds24.com can export inventory*Beds24.com can export prices*Beds24 can apply a multiplier to the prices*export changeover dates, complex closed to arrival and closed to departure rules might not send. *import bookings, modifications to bookings and enquiries. Enquiries are imported as "Request" bookings.
For details please [[Channel_Manager_Capabilities|click here]].
TripadvisorRentals allows == Limitations==*Only for Tripadvisor accounts with an already existing connection with Beds24 or Tripadvisor accounts changing from another channel manager where they had an API connection. If you can not use this connection go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL to use iCal to synchronise inventory, rates availability and content. Sending content is optionalbooking.
== Limitations==
*Bookings and enquireis can not be imported because Tripadvisor Rentals does not provide this functionality XML. If you want to import bookings into Beds24 enter the Tripadvisor Rentals export calendar URL.
*A listing can not be activated until the full location (address, latitude, longitude) has been checked by Tripadvisor. After Tripadvisor has checked the location it can not be changed.
 
*Tripadvisor does not support room types, the connected Beds24 room type should have a quantity of one. You can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]] to create room types for other channels like booking.com if necessary
 
*Tripadvisor has specific rules regarding pictures, please see the details in the [[Tripadvisor_Rentals#Pictures|Pictures section]]
== Before you connect ==
'''Prices'''
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
 
'''Bookings'''
 
Upcoming bookings will automatically import. If you previously used iCal to import bookings these will get cancelled if Tripadvisor sends a modification. The modified booking will import via XML.
 
'''Rooms and room types'''
== Connect to TripadvisorRentals ==
=== Connect to your TripadvisorRentals Account===
*Send If you already have an email to pmsupport@account which is API connected contact Tripadvisor via the contact form on their website https://rentalsupport.tripadvisor.com and ask /contact_form?l=en_GB with following information:**Your TripAdvisor Account ID**Your registered TripAdvisor Rentals account Email address**A note that you want to be connected to Beds24 channel manager via the TripadvisorRentals Content API. Give them your **Your Beds24 account number (owner ID and tell them ) which you can find under SETTINGS-ACCOUNT (Tripadvisor might call this "Partner ID") Activation is your per Beds24 account. All properties owned by a Beds24 external account referencecan be connected. *Once Tripadvisor Rentals (Tripadvisor) connect you will see your TripadivsorRentals listings when If you have properties in a sub acccount which need to be connected click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right) Manage Account -> Manage Property > Channel Management > "View Listings in Tripadvisor Rentals XML Connect via Account".With this setting, you can select that the property connects to Tripadvisor Rentals via a different account than the one it is in. 
==== Map existing listings====
*Click on "View Listings in Account". You will see a list if of your TripadvisorRentals listings with their listing IDs. Tripadvisor will also send deleted listings to Beds24. Make sure you ignore them.*When you click on "view data from channel" you will see the content TripadvisorRentals returns for the listing. *Select the corresponding room in Beds24 and click "Connect".  ==== Create a new TripadvisorRentals lisiting listing====Tick the information you want to send "Inventory", "Bookings", "Prices" "Content" (one or more) then SAVE. If you have no content errors a "Publish" button will appear. After you have clicked "Published" you will see an "Update" button. When you click on "View Listings in Account" you will see the new listing in the list.
There may be a delay before the listing goes live while Tripadvisor reviews the listing.
If you have content errors you will see a button "Fix content errors" which will take you to the page where you can see your problems.
 
==== Activation====
*Click on "View content sent to Tripadvisor Rentals" and on "View Actual Data" to check the information which will be sent is correct.
*Go to SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->SPECIFIC CONTENT and make sure "Active" is set to YES.
*Then tick the information you want to send "Inventory", "Prices" "Content" (one or more) then SAVE to start the sync.
 
==== Bookings====
If you do not want to import enquires go to SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->SPECIFIC CONTENT and set "Import Inquiries" = No.
== Prices ==
Daily prices or Rates Fixed Prices with the "Tripadvisor Rentals" channel ticked and set as offer 1 will send to Tripadvisor Rentals as long as they are . The price sent is a room price, only ONE price can be sent per date. Also a minimum stay can be sent. If you have multiple prices activated for TripadvisorRentals with different minimum stays the system will send the price with the lowest minimum stay. In SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->SPECIFIC CONTENT you can set *The number of guests for which the full room occupancyprice applies.*An extra person price.*A weekly or monthly discount. Tripadvisor rentals do not support decimal places on prices.
One room <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Due to a bug in the Tripadvisor system you will need to first set guests included to blank and the additional price per night to zero then click publish or update. Once you see no errors, add the additional guest info back in and minimum stay value will be sent to Tripadvisor Rentalsupdate again.
If multiple minimum stay <span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Click on the "View Actual Data" Button to check which prices are available, the one for the shortest minimum stay and availability will be sentsend.
=== Price Multiplier===
A If you want to add a multiplier can be specified with to your prices add a '''* ''' followed by the amount to multiply the pricesmultiplier number.
For example The multiplier applies to raise the price by 10% use '''*1all prices and fees which are sent.1''' (multiply by 1.1)
For example to lower a hotel id setting ''*1.23''' will multiply all prices by 1.23 sent (i.e. raised by 23%).Lower prices can be sent with a multiplier less than 1, i.e. '''*0.85''' will send a price 85% of the normal price (i.e. lowered by 1015% use ) To convert the price of bookings imported add a * after the multiplier, for example '''*01.923*''' (multiply will divide the price of the booking by 1.23. You can also use currency conversion template variable. All currencies supported by 0the booking page currency selector can be used. For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.9)
=== Currency===
You can set the currency you want to send in SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS->SPECIFIC CONTENT. If Tripadvisor requires a different currency from the one you use in Beds24 you can use the "Currency" setting and the "Multiplier to adjust the currency.
=== Fees and Tax===
Fees In SETTINGS-> CHANNEL MANAGER-> PROPERTY CONTENT-> ROOM CONTENT you can be entered per property as Upsell Items set to a compulsory value. All percentage upsell items except for the ones set to "refundable" defined for the property will be included.*Cleaning fee*Security deposit
Tax%???A tax percentage for taxes which are not included in the price can be entered in SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS->SPECIFIC CONTENT.
Certain global settings can be overidden with custom values.
== Content ==
Go to SETTINGS->CHANNEL MANAGER->Tripadvisor RentalsTRIPADVISOR RENTALS->CONTENT DATA and check the content information sent to Tripadvisor Rentals is correct.=== Define Bedrooms and Bathrooms===They can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
Criteria which apply to all rooms Tripadvisor does not allow Email addresses or contact information in the property should be set up with the property. They will be automatically applied to all rooms in the propertydescriptive texts.
Criteria which only applies to one room should <div class="warning">{{#fas:exclamation-triangle}} '''Following information can not be entered in changed after the room. listings have been activated on Tripadvisor:''' *address (all settings)*latitude*longitude*property type*bed configuration
Make sure these are set up correctly in Beds24 before you do not create duplicatessend anything to Tripadvisor. </div>
=== Define Bedrooms and Bathrooms===
Bedrooms and bathrooms can be set up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS->SET UP.
Example 1: All units (rooms) have one bedroom *Click on the "edit bedrooms" or "edit bathrooms" button *Set the type and one bathroomuse the selectors to define the facilities within each. In this case *If you have multiple bedrooms or bathrooms make sure you can set define them all.*Close the pop up the bedroom and bathroom in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/unitsthen press SAVE.
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->PROPERTIES->ROOMS->SET UP.
Bedrooms You can also manually add bedrooms and bathrooms are configured by and amenities. For more information see "All feature codes which are entered in the "Features" fieldbelow.
*Click on the <span style="Edit " button next to the "Features" field. *In the pop up click on "Bedroom" or "Bathroom". *Set the type and use the selectors to define the features within each room. *If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again. *Close the pop up and then press SAVE. You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Tripadvisor Rentals does not support all features Beds24 offers. For a list of all feature codes , Tripadvisor Rentals supports see "All feature codes" below.
==== Amenities====
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
Criteria which that apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
Criteria which that only applies apply to one room should be entered in into the room.
Make sure you do not create duplicates.
Example 1: All units (rooms) have Wifi. In this case , you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all roomrooms/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Tripadvisor Rentals does not support all features Beds24 offers. For a list of all feature codes , Tripadvisor Rentals supports see "All feature codes" below.
=== Languages ===
We can only send one language. You can set the language in SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS->SPECIFIC CONTENT.
=== Pictures===
In SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS -> SPECIFIC CONTENT you can set which pictures are sent.
 
Tripadvisor only allows cover (first) pictures in landscape format.
 
 
Tripadvisor will not auto change pictures. If you want to change your pictures do this in Beds24 and then ask Tripadvisor to review your pictures and update them for you.
 
<div class="warning">{{#fas:exclamation-triangle}} Tripadvisor only allows each picture to be used once. Please go to Settings > Channel Manager > Tripadvisor Rentals XML > Specific Content and set Pictures = Room. Then go to Settings > Booking Engine > Pictures and make sure all 'Room' pictures are only used once.
</div>
=== Check if data is complete and correct===
Go to SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->CONTENT or click on the "View content sent to FliipkeyTripadvisor" link.
To update the listing content click on the links on this page. and check the information which will be sent to Tripadvisor Rentals is correct and complete.
 
To update the listing content click on the links on this page.
If you do not meet the minimum requirements Tripadvisor Rentals might reject all data sent.
To check which information is sent to Tripadvisor Rentals click on the "View actual data content sent to Tripadvisor Rentals" link. This will show you the raw data.  You can also manually add bedrooms and bathrooms and amenities. For more information see A click on "All feature codesView Actual Data" belowwill show you which prices are sent.
=== All feature codes ===
Each room feature code can have additional features added to it separated by a space which will list the features within this room. Multiple rooms can be added.
BEDROOM
 
BEDROOM_LIVING_SLEEPING_COMBO
 
BEDROOM_OTHER_SLEEPING_AREA
 
BED_BUNK
 
BED_CRIB
 
BED_DOUBLE
 
BED_SOFA
 
BED_SINGLE
 
BED_KING
 
BATHROOM
 
BATHROOM_FULL
 
BATHROOM_SHOWER
 
BATHROOM_HALF
AIR_CONDITIONING
INTERNETBALCONY
SATELLITE_OR_CABLEBEACH_FRONT
POOL_HEATEDBEACH
POOLLAKE
POOL_INDOORBICYCLE
POOL_INDOORBOAT
PARKINGCABLE
TELEVISIONSATELLITE
STEREOCEILING_FAN
DECK_PATIO_UNCOVEREDHEATING
ROOF_TERRACEPOOL_CHILDREN
PRIVATE_YARDCITY
GRILLCYCLING
LINENSDISHWASHER
CLEANING_INCLUDEDDRYER
DVD
 
ELEVATOR
 
FREEZER
FIREPLACE
BALCONYFISHING GAME_ROOM GOLF GRILL GYM POOL_HEATED HIKING HORSE_RIDING CLEANING_INCLUDED POOL_INDOOR
SAFEINTERNET
TOWELSIRON_BOARD
STOVEHOT_TUB
DISHWASHERKETTLE
DRYERLINENS
MICROWAVE
WASHERMOUNTAIN_VIEW OCEAN_VIEW
SAUNADECK_PATIO_UNCOVERED
GYMTABLE_TENNIS
POOL_TABLE
BOATPRIVATE_YARD PARKING_INCLUDED REFRIGERATOR RURAL SAUNA SKIING
GOLF STAFF
FISHING STEREO
WATERSPORTSSAFE
HOT_TUBSTOVE
GAME_ROOMROOF_TERRACE
TABLE_TENNISTENNIS
TENNIS TOASTER
EQUESTRIAN_EVENTSTOWELS
GOLF TRAMPOLINE
BICYCLETV
WATER_VIEWPOOL
MOUNTAIN_VIEWPOOL_PRIVATE
RURALWASHER
WATERFRONT
BEACH_FRONTWATER_SPORTS WATER_VIEW WIFI CHILDREN_NOT_ALLOWED PETS_CONSIDERED
BEACHSMOKING_ALLOWED
CITY== Updates ==Changes to availability and prices will be instantly sent to the channel. Changes for other settings for example minimum stays will send with the next update. Click on "Update" if you want to push them through instantly.
LAKE==Common Errors==
SKI_IN '''Validation failures prevented publishing ACTIVATION / PASS_MANUAL_VERIFICATION Violation ''' TripAdvisor might need a Identification validation, you should have received a email from Tripadvisor with further instructions, if not please contact Tripadvisor.
SKI_OUT '''ACTIVATION = FAILURE''' Most likely you have set in your Tripadvisor account that content will be sent from Beds24 but you have not ticked "Content" in SETTINGS-CHANNEL MANAGER-TRIPADVISOR RENTALS we can not send content. Either change the setting in Beds24 or in Tripadvisor.
HIKING '''domain":"CALENDAR","status":"NOT_CONTROLLED''' Preferences the fields in the Tripadvisors owner's center, under Listings -> Preferences have been set to No. This section allows you to turn on or off specific sections you want to update via API. You will need to change these to "Yes".
OCEAN_VIEW '''NOT_FOUND 404''' Contact Tripadvisor and ask to check if your are properly connected to Beds24 channel manager via the TripadvisorRentals Content API.
== Disconnect == '''Forbidden 403''' Contact Tripadvisor and ask to check if your are properly connected to Beds24 channel manager via the TripadvisorRentals Content API.
==Notes==
*Tripadvisor collects the full payment from the client and transfers it to you after arrival.
*After departure, Tripadvisor sends out a review requests to guests.
*For support contact Tripadviosr.
</div>== Disconnect ==*Untick "Inventory", "Prices ", "Bookings", "Content" to stop Beds24 sending data and importing bookings.*Contact Tripadvisor and as them to terminate the connection.
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