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Tripadvisor Rentals

699 bytes added, 14 February
[[Category:Channel Manager]]
[[Category:Error Messages from Channels]]
[[Category:Set up InstructionsTroubleshooting]]<div class="heading">Tripadvisor Rentals API</div> ''This page is about the menu {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->TRIPADVISOR RENTALS''and explains how the connection with Tripadvisor Rentals works and how to set it up.
https://www.tripadvisor.com/Rentals
 
<div class="warning">{{#fas:exclamation-triangle}} '''Tripadvisor does not allow any new connections. Only Tripadvisor accounts an existing channel manager connection can use their API.'''
 
*Tripadvisor accounts with an already existing connection with Beds24 can continue to use the connection.
*Tripadvisor accounts changing from another channel manager where they have an API connection can switch their existing connection to Beds24 provided their account i not Itrip.
*All other properties can use iCal. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL and then click on help <span style="color:#019cde;“ >{{#far:question-circle}} </span> at the top right for setup instructions.
</div>
__TOC__
== Limitations==
*Only for Tripadvisor makes the XML accounts with an already existing connection available to TripadvisorRentals customers with 15 Beds24 or more listingsTripadvisor accounts changing from another channel manager where they had an API connection. If you can not use this connection go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIPADVISOR ICAL to use iCal to synchronise availability and booking
*A listing can not be activated until the full location (address, latitude, longitude) has been checked by Tripadvisor. After Tripadvisor has checked the location it can not be changed.
 
*Tripadvisor does not support room types, the connected Beds24 room type should have a quantity of one. You can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]] to create room types for other channels like booking.com if necessary
 
*Tripadvisor has specific rules regarding pictures, please see the details in the [[Tripadvisor_Rentals#Pictures|Pictures section]]
== Before you connect ==
== Connect to TripadvisorRentals ==
=== Connect to your TripadvisorRentals Account===
*If you already have an account with which is API connected contact Tripadvisor send an email to pmssales@via the contact form on their website https://rentalsupport.tripadvisor.com /contact_form?l=en_GB with following information:
**Your TripAdvisor Account ID
**Your registered TripAdvisor Rentals account Email address
**A note that you want to be connected to Beds24 channel manager via the TripadvisorRentals Content API
**Your Beds24 account number (owner ID) which you can find under SETTINGS-ACCOUNT  *Use (Tripadvisor might call this [https://www.tripadvisor.com/RentalInsights/get-started#list form] if you do not have an account with Tripadvisor."Partner ID")
Activation is per Beds24 account. All properties owned by a Beds24 account can be connected. If you have properties in a sub acccount which need to be connected go to click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT -> in the top right) Manage Account -> Manage Property > Channel Management > "Tripadvisor Rentals XML Connect via Account". With this setting, you can select that the property connects to Tripadvisor Rentals via a different account than the one it is in.
==== Map existing listings====
*Click on "View Listings in Account". You will see a list if of your TripadvisorRentals listings with their listing IDs. Tripadvisor will also send deleted listings to Beds24. Make sure you ignore them.
*When you click on "view data from channel" you will see the content TripadvisorRentals returns for the listing.
*Select the corresponding room in Beds24 and click "Connect".
==== Create a new TripadvisorRentals lisiting listing====
Tick the information you want to send "Inventory", "Bookings", "Prices" "Content" (one or more) then SAVE. If you have no content errors a "Publish" button will appear. After you have clicked "Published" you will see an "Update" button. When you click on "View Listings in Account" you will see the new listing in the list.
== Prices ==
Daily prices or Rates Fixed Prices with the "Tripadvisor Rentals" channel ticked and set as offer 1 will send to Tripadvisor Rentals. The price sent is a room price, only ONE price can be sent per date. Also a minimum stay can be sent. If you have multiple prices activated for TripadvisorRentals with different minimum stays the system will send the price with the lowest minimum stay.
In SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->SPECIFIC CONTENT you can set
Tripadvisor rentals do not support decimal places on prices.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Note: Due to a bug in the Tripadvisor system you will need to first set guests included to blank and the additional price to zero then click publish or update. Once you see no errors, add the additional guest info back in and update again.
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Click on the "View Actual Data" Button to check which prices and availability will send.
Tripadvisor does not allow Email addresses or contact information in descriptive texts.
<div class="warning">{{#fas:exclamation-triangle}} '''Following information can not be changed after the listings have been activated on Tripadvisor:''' *address (all settings) *latitude *longitude *property type *bed configuration Make sure these are set up correctly in Beds24 before you send anything to Tripadvisor.</div>
=== Define Bedrooms and Bathrooms===
They Bedrooms and bathrooms can be set up for the property in {{#fas:cog}} (SETTING->PROPERTIES->DESCRIPTIONSETTINGS) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
Criteria which apply *Click on the "edit bedrooms" or "edit bathrooms" button *Set the type and use the selectors to all rooms in define the property should be set up with the propertyfacilities within each. They will be automatically applied to *If you have multiple bedrooms or bathrooms make sure you define them all rooms in .*Close the propertypop up and then press SAVE.
Criteria which only applies to one room should be entered in the room.
Make sure you do not create duplicatesYou can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
 Example 1<span style="color: All units (rooms) have one bedroom and one bathroom. In this case you can set up the bedroom and bathroom in SETTING-#fe746c;“ >PROPERTIES{{#fas:exclamation->DESCRIPTION. The number will be applied to all roomtriangle}} </units. Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->PROPERTIES->ROOMS-span>SET UP. Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.  *Click on the "Edit " button next to the "Features" field. *In the pop up click on "Bedroom" or "Bathroom". *Set the type and use the selectors to define the features within each room. *If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again. *Close the pop up and then press SAVE. You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.Tripadvisor Rentals does not support all features Beds24 offers. For a list of all feature codes , Tripadvisor Rentals supports see "All feature codes" below.
==== Amenities====
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
Criteria which that apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
Criteria which that only applies apply to one room should be entered in into the room.
Make sure you do not create duplicates.
Example 1: All units (rooms) have Wifi. In this case , you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all roomrooms/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Tripadvisor Rentals does not support all features Beds24 offers. For a list of all feature codes , Tripadvisor Rentals supports see "All feature codes" below.
=== Languages ===
Tripadvisor will not auto change pictures. If you want to change your pictures do this in Beds24 and then ask Tripadvisor to review your pictures and update them for you.
Note<div class="warning">{{#fas: exclamation-triangle}} Tripadvisor only allows each picture to be used once. Please go to Settings > Channel Manager > Tripadvisor Rentals XML > Specific Content and set Pictures = Room. Then go to Settings > Booking Engine > Pictures and make sure all 'Room' pictures are only used once.</div>
=== Check if data is complete and correct===
BED_SINGLE
 
BED_KING
BATHROOM
WIFI
 
CHILDREN_NOT_ALLOWED
 
PETS_CONSIDERED
 
SMOKING_ALLOWED
== Updates ==
'''NOT_FOUND 404'''
Contact [email protected] Tripadvisor and ask to check if your are properly connected to Beds24 channel manager via the TripadvisorRentals Content API.
'''Forbidden 403'''
Contact [email protected] Tripadvisor and ask to check if your are properly connected to Beds24 channel manager via the TripadvisorRentals Content API.
==Notes==
*Tripadvisor collects the full payment from the client and transfers it to you after arrival.
*After departure, Tripadvisor sends out a review requests to guests.
*For support contact [email protected]Tripadviosr.
== Disconnect ==
*Untick "Inventory", "Prices ", "Bookings", "Content" to stop Beds24 sending data and importing bookings.
*[email protected] Contact Tripadvisor and as them to terminate the connection.
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