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[[Category:Channel Manager]]
[[Category:Error Messages from Channels]]
[[Category:Set up InstructionsTroubleshooting]] ''Connect Beds24 with <div class="heading">Trivago Direct Connect'' == Coming Soon! ==</div> We will publish NEWS when we are live This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TRIVAGO and explains how the connection with Trivago. trivago Direct Rate Connect allows you works and how to promote your webssite rates on trivago and run cost-per-click campaignsset it up.
trivago Rate Connect allows you to promote your website rates on trivago and run cost-per-click campaigns.
==General==
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
=== Capabilities ===
*Beds24.com can send price and availability to trivatotrivago
*Beds24.com can send descriptive information about your property
*Beds24.com can import bookings*Beds24.com can import Guests are sent to your booking page to make a direct booking cancellations
If you have more than one property in the same Beds24 account, all you need to do is enter the same trivago property code for all of them When trivago request a price for that code we will send prices for all the properties that have the same code. They will appear on trivago as different room options in your trivago property.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} Note: </span>The data communication is initiated by trivago. trivago pulls the data from Beds24 (we can not push data to trivago). That means that trivago sends us a request for prices and availability and we then send your data.
== Limitations ==
*trivago does not automatically activate all markets. If you have a market which is not activated please send us a support ticket.
*You need to use the responsive version of the booking page if you activate markets which require a different currency than the currency your booking page uses.
*You can only activate markets for which your booking page can display information in the appropriate language. This means that the markets language needs to be activated for the booking page and all descriptive information is provided in this language.
*Beds24 does not support "Express Checkout".
== Set up on trivago ==*If multiple rooms with different occupancies are booked Log into your trivago account and go to RATE CONNECT. trivago will apply automatically detect Beds24 as your booking engine if your property information in Beds24 is exactly the highest occupancy price for both roomssame as in trivago. If Beds24 is not detected as an IBE, please contact trivago support. *If your booking type is set Click on "Start Now" to collect start a deposit trivago will collect the credit card details from the guestcampaign. You can then manually charge the deposit account find detailed information on how to set up a campaign in the cardtrivago help.
== Set up on Beds24.com ==*Make sure you have entered your address in the "Location" section in SETTINGS -> PROPERTIES -> DESCRIPTION. The address and the property name there needs to be exactly the same as the details you use on trivago:**Check the information you have entered there as 'Property Name" **Check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago.*trivago requires us the use of a tracking pixel to send show you your performance data. The tracking pixel is automatically included on the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a confirmation "Booking Return URL" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > PAGE DESIGN > BEHAVIOUR you will need to implement the guest. The system uses tracking pixel on your normal booking confirmationpage. What you need to do is explained [https://developer.trivago.com/conversiontracking/conversion-pixel.html here] .
By default the booking page is opened when a guest click to book on Trivago. If you want the booking to take place on your embedded booking page on your web site you can set a "Booking Redirect" to this page in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > BEHAVIOUR.
=== What we send ===
'''Prices'''
 
Rates and daily prices for offer 1 and offer 2 with the booking page (www.beds24.com) selected are sent to trivago. If you have both prices for offer 1 and 2 the lowest of these are sent.
== Set up on trivago ==*Log into In your trivago account rates or daily prices, make sure you have ticked "www.beds24.com" under the tab "Channels" (rates) and go to DIRECTCONNECTunder "Enabled" (daily prices). trivago will automatically detect Beds24 is your booking engine"www. If Beds24 is not detected as an IBE, please contact trivago supportbeds24. *Click on com - agents"Start Now" to start a campaign. You can find detailed information on how to set up a campaign in the trivago helpwill NOT work.
== Set up on Beds24.com ==*trivago requires Both the use of a tracking pixel to show you your performance data. The tracking pixel is automatically included on net price without VAT and the Beds24 confirmation page. If you use your own confirmation page meaning you have specified a "Booking Return URL" in SETTINGS > BOOKING PAGE > PAGE DESIGN > BEHAVIOUR you will need to implement the tracking pixel on your confirmation page. What you need to do is explained [http://developer.trivago.com/fastconnect/tracking-pixel.html here]end price including VAT tax and extra fees are sent.
If you want to accept multiple room bookings on Trivago you need to activate this option in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE >PAGE DESIGN.
*Go to SETTINGS->CHANNEL MANAGER->TRIVAGO ->CONTENT DATA for a collection of information about your property required to use trivago Direct Connect. In particular check the following are all filled in and correct:'''Tax '''
aIf you want to send obligatory additional taxes to trivago make sure they are set up as "obligatory tax" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS. Your room descriptions
b. Your general policy (check-in check-out policy) text'''Extra fees'''
cAll remaining obligatory upsell items defined in {{#fas:cog}} (SETTINGS) BOOKING ENGINE >UPSELL ITEMS except for the ones set to "refundable" will be sent. Your cancellation policy text
'''VAT'''
VAT is sent as a seperate item. The VAT is calcualted on prices taxes and extra fees as per you VAT setting in {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES.
=== What we send ==='''PricesDeposit'''
Rates with If you require a deposit at the trivago channel selected and daily prices are sent time of the booking this is notified to trivagoThe price of a rate sent is composed from the Single, Double, Room and extra person prices, not the export price.
'''Cancellation rules'''
*To allow cancellations go to SETTINGS->PROPERTIES->BOOKING RULES and change the setting for "Booking Cancellations by Guest"
*We send offer 1 to trivago. To allow cancellations for offer 1 go to {{#fas:cog}} (SETTINGS->) PROPERTIES->ROOMS->OFFERS and change the setting for "Booking Cancellations by Guest"
'''PicturesCurrency'''
*As property picture we will send picture number 1 from SETTINGS->BOOKING PAGE->PICTURES. The room pictures currency code sent to trivago is the ones selected defined in {{#fas:cog}} (SETTINGS-) PROPERTIES >BOOKING PAGE->PICTURES as DESCRIPTION "room picturesCurrency Code"and must be set to match your prices entered in Beds24.
'''CurrencyMultiplier'''
*The currency code sent to trivago is defined in SETTINGS -> PROPERTIES -> DESCRIPTION "API currency" and must be You can set a multiplier to match your adjust the prices entered in Beds24sent to Trivago if required.
===Activation===
*Set "Synchronise" to "Booking (price inc. breakfast) if your prices include breakfast
*Set "Synchronise" to "Booking (price exc. breakfast) if your prices are without breakfast
 
== Common Errors ==
'''Beds24 is not automatically detected as IBE'''
Go to SETTINGS -> PROPERTIES -> DESCRIPTION and check the information you have entered there as 'Property Name" and also check you have entered your address details under 'Location'. Make sure they are exactly the same as the address details you have on trivago. If Beds24 is not detected as an IBE, they are please contact trivago supportand give them your Beds4 property ID.  '''No price shown for activated market''' {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.

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