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To show VAT change your confirmations (SETTINGS->GUEST MANAGEMENT->CONFIRMATION MESSAGES) and invoice template (SETTINGS->GUEST MANAGEMENT->INVOICING) to use the template variable [INVOICETABLEVAT].
== Offer Extras after the Guest has Booked ==
How it works
You use a property with a special set up to sell Extras to guests that have already made a booking. They will need to enter their accommodation booking number when the make the booking so the owner can ‘group’ the bookings.
Set up
Adjustments for your lodging property
Add a Custom Question to your Booking page SETTINGS -> PROPERTIES-> BOOKING QUESTIONS so a guest can enter the original booking id so you can link the bookings together.
'''Set up "Extras" property'''
*Go to SETTINGS -> PROPERTIES and click on ADD NEW PROPERTY.
**Click on EDIT and you will get to PROPERTIES -> DESCRIPTION. Enter the name (e.g. Extras – after booking) and the currency you accept. Set the "Type of Booking" to "Activity".
*Go to SETTINGS -> PROPERTIES-> ROOMS ->SETUP
**enter in “Name” the name of your extra (i.e. Welcome Hamper)
**set the "Quantity" = the number you want to sell in advance, this can be based on the number of rooms per day (i.e. one hamper per unit)
**set "Unit Allocation" = One per Booking
**set Collect Number of Guests = No
**Maximum Guest = 1
**set "Maximum Stay" = Single Day Activity
**enter "Accommodation Type" = Welcome Hamper
**Enter in "Accommodation Type" what the guest books e.g. "Welcome Hamper”
Repeat (1) above for the number of Extras you want to offer to your Guests.
Create individual Rooms/Units for each Extra you want to offer (e.g. different prices or types – Large Hamper, Gourmet Hamper, Champagne Hamper, Cooking course, Spa Day)
If you need to collect the number of guests for example Evening meals, you will need to setup the Room/unit slightly differently as you may allow your guests to book per person/adult/child
*Go to SETTINGS -> PROPERTIES->ROOMS ->SETUP
**enter “Name” – the name of your extra (i.e. Welcome Dinner)
**set the "Quantity" = the number you want to sell in advance, number of guests
**set "Unit Allocation" = One per booking
**set Collect Number of Guests = Yes
**Maximum Guests = Number of guests per booking
**Maximum Adults = Number of Adults per booking, should be the same as the ROOM types you have (may need to be higher if you have a mix of room types)
**Maximum Children= Number of children if you offer different prices for Adult/Child meals
**set "Maximum Stay" = Single Day Activity
**enter "Accommodation Type" = Welcome Meal
*Go to SETTINGS -> BOOKING PAGE->DEVELOPERS and exchange all phrases which refer to accommodation. Enter for example the following in "Custom Text"
Check in|Purchase Date
Book Multiple|Buy Multiple
Book|Buy
Guest|Hamper
Guests|Hamper
Click to Book Now|Click to Buy Now
Confirm Booking|Buy Now
Guest Details|Details
Click here to make another booking|Click here to make another purchase
Click here to make another booking|Click here to make another purchase
2. Setting prices for your Extras.
For Single items, like Welcome Hamper etc, Daily Prices will work as you are likely to be selling 1 item per booking.
For Meals etc, we suggest you setup RATES as you can add Single, Extra Person and Extra Child prices.
3. Go to SETTINGS -> PROPERTIES-> BOOKING QUESTIONS > CUSTOM QUESTION add a question – Please enter your Accommodation Booking id, set = Obiligatory
4. Go to SETTINGS -> PROPERTIES->PAYMENT COLLECTION and set up payment collection or use payment requests.
5. Go to SETTINGS -> GUEST MANAGEMENT -> CONFIRMATION MESSAGES and customise the confirmation message for the "Extras" property.
We suggest at least delete everything from the default that refers to accommodation. Ensure you have the details of the Custom Question (Original Accommodation Booking id) so that you and the guest have reference to the original booking. (you will need this to ‘group’ the extras to the original booking id.
NOTE: You may want to create a new Property for each Extra that you offer to your guests, for example, Food, Experiences, Travel (pickups)
'''Optional'''
If you want to offer options to your Guests to select prior to their arrival, for example if you offer Evening meals and you would like you guests to select the number of each dish with their booking, then you should add UPSELL items that will show on the guest booking page.
Go to SETTINGS > PROPERTIES > UPSELL ITEMS
*Create an Upsell item for each item
*Type = Optional
*Description = Roast Chicken dinner (for example)
*Amount = 0
*Per = Booking
*Period =Daily
*VAT % = 0
Then go to your Rates (Upsell tab) Daily Price (Upsell items) for this Extra (Evening Meals), then tick the items that should be shown for these items.
'''Manage extras and bookings'''
We suggest that the original booking is your Master, then open the Extras Booking, go to “Detail” tab and copy the value in your Custom Question – Original booking id (point 7 above)
In another window, paste the booking id in to the Booking Search box (top right of most pages), click on the booking and then go to the Invoice Tab, scroll down to ‘Add New Booking to Group’ enter the Booking id of the Extras Booking, and click enter, this will create a ‘group booking’ and add the gift voucher value to the "Invoice" tab of the Booking.
*Set up an Auto Action to confirm to the Guest their ‘Extras’ has been received an linked to their Accommodation booking, using the Booking ids from both bookings in the email.
*Setup an Auto Action to send Payment Request if you have not collected payment at the time of the booking.
