Changes

<img src="https://media.xmlcal.com/pic/p0000/3103/01.png" alt="Extra" width="200" height="141">  ====Status====You can show an invoice sume for certain upsell items only, exclude upsell items from thetotal, or group specific items in reports.To do this you use the status. You set the status field of the invoice item include a pipe symbol | between the description text and the status text. For example Description of item | Status.

Optional upsell Upsell items can be enabled/disabled for individual rates. When a booking is made only those optional Upsell upsell items enabled for any rate involved in the booking will be offered to the guest.

Obligatory upsell items are always enabled and cannot be disabled by a rateIf you have extras you only sell on site you can set them up as "Invoice Items" in SETTINGS->GUEST MANAGEMENT->INVOICING.

If ===Different upsell items for different rooms===Upsell items are created on property level. However, you have extras can activate an upsell item for a rate, and the rate can be specific for a room. Create your different upsell items. In the rate menu go to the upsell tab and activate/deactivate the upsell you only sell want for the room that is attached to the rate. == Display prices including obligarory fees on site the first screen on your booking page==To do this, you can use a rate that already contains the fees. Example: The price per night is €100. € 50 cleaning fee apply regardless on how long the guest stays.  "Summary" tab of the rate:*Room Price = 150 "Discounts" tab of the rate:*Nights = 2*Per night = 50  Note: Discounts set them up as in the "Invoice ItemsDiscounts" in SETTINGS->GUEST MANAGEMENT->INVOICINGtab of the rate do not send to OTAs. Check the help page of the OTAs you are using for information on how fees are handled.

'''Example 5''': Add additional charges for children. Go to SETTINGS->PROPERTIES->UPSELL ITEMS and add the charges as an "Upsell Item" with the settings (1) Children under 2 go Free  Type = optional Description = Children under 2- Free (if multiple languages are activated enter the description in all languages) Amount = 0 Per = Child Period = Daily Vat % = if applicable enter the VAT rate  (2) Children between age 3-6 years old  Type = optional Description = Children between 3-6 (if multiple languages are activated enter the description in all languages) Amount = 5 Per = Child Period = Daily Vat % = if applicable enter the VAT rate (3) Children over 6 years old  Type = optional Description = Children over 6 (if multiple languages are activated enter the description in all languages) Amount = 10 Per = Child Period = Daily Vat % = if applicable enter the VAT rate Create an Upsell item for each age level with the appropriate prices.  '''Example 6''': 7% VAT are included in the room price. The lodging offers breakfast as an extra. 19% VAT are included in the price for the breakfast. Additionally the lodging needs to charge 5% city tax on which 7% VAT applies

To show VAT change your confirmations (SETTINGS->PROPERTIESGUEST MANAGEMENT->CONFIRMATION MESSAGES) and invoice template (SETTINGS->GUEST MANAGEMENT->INVOICING) to use the template variable [INVOICETABLEVAT]. == Offer Extras after the Guest has Booked ==You use a property with a special set up to sell extras to guests that have already made a booking. They will need to enter their accommodation booking number when the make the booking so the owner can ‘group’ the bookings. Set upAdjustments for your lodging property Add a Custom Question to your Booking page SETTINGS -> PROPERTIES-> BOOKING QUESTIONS so a guest can enter the original booking id so you can link the bookings together. '''1. Set up "Extras" property''' *Go to SETTINGS -> PROPERTIES and click on ADD NEW PROPERTY.**Click on EDIT and you will get to PROPERTIES -> DESCRIPTION. Enter the name (e.g. Extras – after booking) and the currency you accept. Set the "Type of Booking" to "Activity".*Go to SETTINGS -> PROPERTIES-> ROOMS ->SETUP**enter in “Name” the name of your extra (i.e. Welcome Hamper)**set the "Quantity" = the number you want to sell in advance, this can be based on the number of rooms per day (i.e. one hamper per unit)**set "Unit Allocation" = One per Booking**set Collect Number of Guests = No**Maximum Guest = 1**set "Maximum Stay" = Single Day Activity**enter "Accommodation Type" = Welcome Hamper**Enter in "Accommodation Type" what the guest books e.g. "Welcome Hamper” Repeat (1) above for the number of Extras you want to offer to your Guests.  Create individual Rooms/Units for each Extra you want to offer (e.g. different prices or types – Large Hamper, Gourmet Hamper, Champagne Hamper, Cooking course, Spa Day) If you need to collect the number of guests for example Evening meals, you will need to setup the Room/unit slightly differently as you may allow your guests to book per person/adult/child *Go to SETTINGS -> PROPERTIES->ROOMS ->SETUP **enter “Name” – the name of your extra (i.e. Welcome Dinner)**set the "Quantity" = the number you want to sell in advance, number of guests**set "Unit Allocation" = One per booking**set Collect Number of Guests = Yes**Maximum Guests = Number of guests per booking**Maximum Adults = Number of Adults per booking, should be the same as the ROOM types you have (may need to be higher if you have a mix of room types)**Maximum Children= Number of children if you offer different prices for Adult/Child meals **set "Maximum Stay" = Single Day Activity**enter "Accommodation Type" = Welcome Meal *Go to SETTINGS -> BOOKING PAGE->DEVELOPERS and exchange all phrases which refer to accommodation. Enter for example the following in "Custom Text" Check in|Purchase Date Book Multiple|Buy Multiple Book|Buy Guest|Hamper Guests|Hamper Click to Book Now|Click to Buy Now Confirm Booking|Buy Now Guest Details|Details Click here to make another booking|Click here to make another purchase Click here to make another booking|Click here to make another purchase '''2. Set prices for your Extras''' For Single items, like Welcome Hamper etc, Daily Prices will work as you are likely to be selling 1 item per booking.  For Meals etc, we suggest you setup RATES as you can add Single, Extra Person and Extra Child prices.  '''3. Further settings''' *Go to SETTINGS -> PROPERTIES-> BOOKING QUESTIONS > CUSTOM QUESTION add a question – Please enter your Accommodation Booking id, set = Obiligatory *Go to SETTINGS -> PROPERTIES->PAYMENT COLLECTION and set up payment collection or use payment requests. *Go to SETTINGS -> GUEST MANAGEMENT -> CONFIRMATION MESSAGES and customise the confirmation message for the "Extras" property.  We suggest at least delete everything from the default that refers to accommodation. Ensure you have the details of the Custom Question (Original Accommodation Booking id) so that you and the guest have reference to the original booking. (you will need this to ‘group’ the extras to the original booking id. NOTE: You may want to create a new Property for each Extra that you offer to your guests, for example, Food, Experiences, Travel (pickups) '''4. Optional''' If you want to offer options to your Guests to select prior to their arrival, for example if you offer Evening meals and you would like you guests to select the number of each dish with their booking, then you should add UPSELL items that will show on the guest booking page. Go to SETTINGS > PROPERTIES > UPSELL ITEMS *Create an Upsell item for each item *Type = Optional *Description = Roast Chicken dinner (for example)*Amount = 0*Per = Booking*Period =Daily *VAT % = 0 Then go to your Rates (Upsell tab) Daily Price (Upsell items) for this Extra (Evening Meals), then tick the items that should be shown for these items. '''Manage extras and bookings''' We suggest that the original booking is your Master, then open the Extras Booking, go to “Detail” tab and copy the value in your Custom Question – Original booking id (point 7 above)  In another window, paste the booking id in to the Booking Search box (top right of most pages), click on the booking and then go to the Invoice Tab, scroll down to ‘Add New Booking to Group’ enter the Booking id of the Extras Booking, and click enter, this will create a ‘group booking’ and add the extra to the "Invoice" tab of the booking. *Set up an Auto Action to confirm to the Guest their ‘Extras’ has been received an linked to their Accommodation booking, using the Booking ids from both bookings in the email. *Setup an Auto Action to send Payment Request if you have not collected payment at the time of the booking.