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Upsell Items

939 bytes added, 11:08, 2 February 2022
An example would be a cleaning charge or fee.
*Per = Booking The percentage is calculated on the room price plus all selected extras defined before this one. Extra items defined after this will not be included in the percentage calculation. This could be used to add tax free items after the tax calculation.
*Per = Room The percentage is calculated on the room price only.
=== Obligatory Cleaning ===
If you have extras you only sell on site you can set them up as "Invoice Items" in {{#fas:cog}} (SETTINGS->) GUEST MANAGEMENT->INVOICING.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Limiting upsell items does not work properly when prices or rates are linked.
= Display prices including obligatory fees on the first screen on your booking page=
To do this, you use a rate that already contains the fees. Example: The price per night is set Total Price Style €100. € 50 cleaning fee apply regardless on how long the guest stays.  = "SummaryTotal including obligatory" tab of the ratein {{#fas:*Room Price = 150cog}}(SETTINGS) "Discounts" tab of the rate:*Nights = 2*Per night = 50BOOKING ENGINE > PROPERTY BOOKING PAGE.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Discounts set in the With this setting you can not use "DiscountsPer Booking" tab of the rate do not send to OTAsfees with multi-room bookings. Check the help page of the OTAs If you are using for information on how apply "Per Booking" fees are handledplease disable multi-room bookings.
=Reports and Templates=
'''Example''': An obligatory cleaning fee of 50 applies once to all bookings.
Go to {{#fas:cog}} (SETTINGS->) PROPERTIES->UPSELL ITEMS and add the cleaning fee as an "Upsell Item" with the settings
Type = obligatory
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== Optional Breakfast ==
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'''Example''': A guest house offers an optional breakfast costing 10 per day. 19% VAT are included in the price for the breakfast.
Go to {{#fas:cog}} (SETTINGS->) PROPERTIES->UPSELL ITEMS and add breakfast as an "Upsell Item" with the settings
Type = optional
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== Breakfast with Different VAT Rate than Lodging ==
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'''Example''': 7% VAT are included in the room price. The lodging offers breakfast as an extra. 19% VAT are included in the price for the breakfast. Additionally the lodging needs to charge 5% city tax on which 7% VAT applies
Go to {{#fas:cog}} (SETTINGS->) PROPERTIES->BOOKING RULES and set "Vat Rate %" = 7
Go to {{#fas:cog}} (SETTINGS->) PROPERTIES->UPSELL ITEMS and
1) add breakfast as an "Upsell Item" with "Vat %" = 19
2) add city tax as an obligarory % tax "Upsell Item"
To show VAT change your confirmations ({{#fas:cog}} (SETTINGS->) GUEST MANAGEMENT->CONFIRMATION MESSAGES) and invoice template ({{#fas:cog}} (SETTINGS->) GUEST MANAGEMENT->INVOICING) to use the template variable [INVOICETABLEVAT].
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== City Tax ==
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'''Example''': A lodging needs to charge 5% city tax on all bookings.
Go to {{#fas:cog}} (SETTINGS->) PROPERTIES->UPSELL ITEMS and add the tax as an "Upsell Item" with the settings
Type = obligatory % tax
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== City Tax Only for Children Above a Certain Age ==
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Create 2 Upsell items and 2 Rates/Daily Prices.
Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS
Create new Upsell Item
Upsell item 1
*TYPE Type = Obligatory Tax
*AMOUNT Amount = (enter per person/adult/day) value
*PER Per = Adult
*PERIOD Period = Daily
*DESCRIPTION Description = City Tax
Upsell item 2
*TYPE Type - Obligatory Tax
*AMOUNT Amount = (enter total price per 7 nights) value
*PER Per = Adult
*PERIOD Period = One TimETime
*DESRIPTION Description = City Tax
Prices > Rates
Adjustments for your property:
Add a Custom Question to your Booking page {{#fas:cog}} (SETTINGS > ) PROPERTIES > BOOKING QUESTIONS so a guest can enter the original booking id so you can link the bookings together.
'''1. Set up "Extras" property'''
*Go to {{#fas:cog}} (SETTINGS -> ) PROPERTIES and click on ADD NEW PROPERTY.**Click on EDIT and you will get to {{#fas:cog}} (SETTINGS) PROPERTIES -> DESCRIPTION. Enter the name (e.g. Extras – after booking) and the currency you accept. Set the "Type of Booking" to "Activity".*Go to {{#fas:cog}} (SETTINGS -> ) PROPERTIES-> ROOMS ->SETUP
**enter in “Name” the name of your extra (i.e. Welcome Hamper)
**set the "Quantity" = the number you want to sell in advance, this can be based on the number of rooms per day (i.e. one hamper per unit)
'''3. Further settings'''
*Go to {{#fas:cog}} (SETTINGS -> ) PROPERTIES-> BOOKING QUESTIONS > CUSTOM QUESTION add a question – Please enter your Accommodation Booking id, set = Obiligatory
*Go to {{#fas:cog}} (SETTINGS -> ) PROPERTIES->PAYMENT COLLECTION and set up payment collection or use payment requests.
*Go to {{#fas:cog}} (SETTINGS -> ) GUEST MANAGEMENT -> CONFIRMATION MESSAGES and customise the confirmation message for the "Extras" property.
We suggest at least delete everything from the default that refers to accommodation. Ensure you have the details of the Custom Question (Original Accommodation Booking id) so that you and the guest have reference to the original booking. (you will need this to ‘group’ the extras to the original booking id.
*Set up an Auto Action to confirm to the Guest their ‘Extras’ has been received an linked to their Accommodation booking, using the Booking ids from both bookings in the email.
*Setup an Auto Action to send Payment Request if you have not collected payment at the time of the booking.
 
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== Add two different tax %, but both calculated on the base price.==
 
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Example:
 
Base price 100
 
Tax 1 = 5% = 5
 
Tax 2 = 9.975% = 9.975
 
Expected result will be: 114.975
 
If you already added 5% tax and do not want this applied for the second tax, you can reduce the second one by 5%.
 
i.e. 9.975 would be charged at 9.5% of the balance including the 5% tax to be the same as 9.975% on the amount without the first tax.
 
Upsell item 1
 
Type: obligatory % tax
 
Amount: 5.0
 
per: booking
 
period: one time
 
Description: Tax 1
 
Upsell item 2
 
Type: obligatory % tax
 
Amount: 9.5
 
per: booking
 
period: one time
 
Description: Tax 2
 
 
Another alternative is to combine the two taxes into one amount and charge 14.975%
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