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Upsell Items

666 bytes added, 15 March
= Limiting availability of items =
Upsell items can be enabled/disabled for individual daily prices Daily Prices or ratesFixed Prices. When a booking is made only those upsell items enabled for any rate price involved in the booking will be offered to the guest.
[[Image:Upsell2.png|550px|link=]]
If you have extras you only sell on site you can set them up as "Invoice Items" in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT->INVOICING.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Limiting upsell items does not work properly when prices or rates are linked.
=Different upsell items for different rooms=
Upsell items are created on property level. However, you can activate an upsell item for a rateprice, and the rate price can be specific for a room.
Create your different upsell items.
In the rate menu prices go to the upsell tab section and activate/deactivate the upsell you want for the room that is attached to the rateprice.
= Display prices including obligatory fees on the first screen on your booking page=
'''Example''': City tax charged for first 7 nights only.
Create 2 Upsell items and 2 RatesFixed Prices/Daily Prices.
Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE > UPSELL ITEMS
*Description = City Tax
Prices > RatesFixed Prices
Open Rate 1 :
*Select Upsell Item 2 - per night City Tax
Prices > Daily Price SetupRules
*Open Daily Price 1
For Single items, like Welcome Hamper etc, Daily Prices will work as you are likely to be selling 1 item per booking.
 
For Meals etc, we suggest you setup RATES as you can add Single, Extra Person and Extra Child prices.
'''3. Further settings'''
*VAT % = 0
Then go to your Rates Fixed Prices (Upsell tab) Daily Price (Upsell items) for this Extra (Evening Meals), then tick the items that should be shown for these items.
'''Manage extras and bookings'''
We suggest that the original booking is your Master, then open the Extras Booking, go to “Detail” tab and copy the value in your Custom Question – Original booking id (point 7 above)
In another window, paste the booking id in to into the Booking Search box (top right of most pages), click on the booking and then go to the Invoice Tab, scroll down to ‘Add New Booking to Group’ enter the Booking id of the Extras Booking, and click enter, this will create a ‘group booking’ and add the extra to the "Invoice" tab of the booking.
*Set up an Auto Action to confirm to the Guest their ‘Extras’ has been received an and linked to their Accommodation booking, using the Booking ids from both bookings in the email.
*Setup an Auto Action to send Payment Request if you have not collected payment at the time of the booking.
Another alternative is to combine the two taxes into one amount and charge 14.975%
 
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== An obligatory tax is applied to all bookings, except for business travelers, for whom this tax does not apply.==
 
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Go to {{#fas:cog}} CONFIGURATION-> BOOKING ENGINE-> UPSELLING and add the tax as an "Upsell" item with the following settings:
 
Type: Obligatory
 
Description: Tax (if using multiple languages, enter the description in all languages)
 
Amount: 1.5
 
Per: Booking
 
Period: One-time
 
VAT %: If VAT is included, enter the corresponding VAT rate
 
Then, create a obligatory upsell for the tax, and then a second upsell titled "I am a business traveler" with the same values, but negative, to subtract the tax again.
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