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#REDIRECT [[Category:Channel Manager]] This page is about the menus SETTINGS->CHANNEL MANAGER->HOMEAWAY and SETTINGS->CHANNEL MANAGER->HOMEAWAY->CONTENT and explains how to set up an XML connection with Homewaway and their companies  ==General==*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. == Capabilities ==*Export property listings content (create properties at Homeaway)*Export prices and availability*Import bookings Existing or new listings can be updated via XML. Data of existing listings will be overridden by the information the sent from Beds24. The Homeaway implementation will be in touch with you and you can check with them if you want to keep certain data.  If you use the XML connection all updates should be done in Beds24 (not in Homeaway) because changes you make in Homeaway will be overridden with the next update.   The connection can update: Homeaway.com, VRBO.com,abritel.fr,aluguetemporada.com.br,fewo-direkt.de,homdelidays.es,homdelidays.it,homeaway.at,homeaway.ca,homeaway.co.au,homeaway.co.mx,homeaway.co.uk,homeaway.dk,homeaway.es,homeaway.fi,homeaway.gr,homeaway.it,,homeaway.nl,,homeaway.no,homeaway.pl,homeaway.pt,homeaway.se,homelidays.com,ownersdirect.co.uk,stayz.co.auvacationrentals.com. == Limitations ==*Homeaway allows agencies with five or more listings to use their XML connection. If you are not eligible your can use our [[Homeaway.com_iCal| Homeway Ical]] connection to synchronise calendars. == Before you connect =='''Prices'''*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. NOTE: Homeaway 'PULL' the data from Beds24, so if you make changes it may not be displayed in their extranet immediately. They will always request live availability before allowing a booking. '''Bookings''' Homeaway does not allow same day bookings. In SETTINGS->CHANNEL MANAGER ->HOMEAWAY ->SPECIFIC CONTENT you can choose if bookings are imported with "Request" or "Confirmed" status.  Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually. == Set up ==1. Homeaway have to initiate the XML connection. Please contact Homeaway via this link [https://www.homeaway.co.uk/info/property-managers https://www.homeaway.co.uk/info/property-managers] and ask them to open a project for you to use Beds24 channel manager.  2. Once you have the permission from Homeaway to use the XML connection send us a support ticket. Please paste the reply you received from Homeaway into the ticket and name the Beds24 account you want us to activate. Make sure we can see the Email address from your Homeaway contact. 3. We will then activate the connection from our end and send your "Assigned Advertiser Id" directly to [email protected] in order HomeAway can make the connection active on their side as well. After we have activated your account you will see this Id in SETTINGS->CHANNEL MANAGER->HOMEAWAY. Homeaways XML activation applies per Beds24 account. All properties visible in an account can be connected. If you are managing properties for different owners or in different locations please check with Homeaway how you need to structure your account to suit their requirements. === 1. Languages ===Homeaway will inform you which language is compulsory. It is the language of the Homeaway site you are listed. If this language is different from the language you use as default language for your booking page you can set it in SETTINGS->CHANNEL MANAGER ->HOMEAWAY ->SPECIFIC CONTENT. If you need to activate languages go to SETTINGS->BOOKING PAGE->INTERNATIONALISATION. === 2 Listings ===We now support multi-unit listings and single-unit listings. *With a single-unit listing (Listing per = Room - the recommended for new connections) a listing is created for every room in Beds24.*With a multi-unit listings (Listing per = Property - the default - this option should only be used if each property only has one room) one property in Beds24 is a listing in Homeaway. Rooms are units in this listing.  If you want to change between listing types you can do this in SETTINGS->CHANNEL MANAGER->HOMEAWAY->SPECIFIC PROPERTY CONTENT. Before you change the setting you will need to talk to Homeaway because certain data will get lost. ==== Minimum Requirements ====To send property information to Homeaway, the following information must to be entered into Beds24 to meet the Homeaway minimum content requirement for listings:*Property name*Property type*Maximum number of guests*Accurate address for each property*Latitude and longitude for each property*At least 6 pictures for each listing recommended resolution of 1920x1080. *Headlines with at least 20 characters*Each listing must have at least one bedroom and one bathroom*For online bookings you will need prices and inventory ==== Define Bedrooms and Bathrooms====They can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP). Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  Criteria which only applies to one room should be entered in the room.  Make sure you do not create duplicates.   Note: Do not send additional bathroom amenities if you have a full bathrooom. Example 1: All units (rooms) have one bedroom and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units. Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->PROPERTIES->ROOMS->SET UP. Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.  *Click on the "Edit " button next to the "Features" field. *In the pop up click on "Bedroom" or "Bathroom". *Set the type and use the selectors to define the features within each room. *If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again. *Close the pop up and then press SAVE. You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below. Homeaway does not support all features Beds24 offers. For a list of all feature codes Homeaway supports see "All feature codes" below. ==== Amenities====Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP). Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  Criteria which only applies to one room should be entered in the room.  Make sure you do not create duplicates.   Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units. Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.  Features and amenities are configured by feature codes which are entered in the "Features" field.  *Click on the "Edit " button next to the "Features" field. *In the pop up click on "Amenities". *Tick the amenities you provide.*Close the pop up and then press SAVE. You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below. Homeaway does not support all features Beds24 offers. For a list of all feature codes Homeaway supports see "All feature codes" below.==== Prices ====We send one price per day. If there are multiple prices for the same day activated for Homeaway the system will send the one with the lowest minimum stay.  In SETTINGS->CHANNEL MANAGER->HOMEAWAY XML ->SPECIFIC ROOM CONTENT you can set *The number of guests for which the price applies.*An extra person price.*A long stay discount. Discounts are only applied to the room price not on extras. Homeaway stay discounts are cumulative. '''Price for booking and Guaranteed Pricing''' The indicative price is only used for the booking if "Pricing Policy" is set to "Guaranteed" in SETTINGS->CHANNEL MANAGER->HOMEAWAY XML ->SPECIFIC ROOM CONTENT. "Pricing Policy" is set to "Quoted" Homeaway will request the price for the period and the number of guests selected from Beds24. ==== Taxes====If you need to send taxes which are not included in the price you can set them in SETTINGS->CHANNEL MANAGER-->PROPERTY CONTENT->ROOM CONTENT. =====Price Multiplier=====If you want to add a multiplier to your prices add a '''*''' followed by the multiplier number to your hotel id. The multiplier applies to all prices and fees which are sent. For example a hotel id setting '''123456*1.23''' will multiply all prices by 1.23 sent for hotel id 123456. (i.e. raised by 23%)Lower prices can be sent with a multiplier less than 1, i.e. '''123456*0.85''' will send a price 85% of the normal price (i.e. lowered by 15%) To convert the price of bookings imported add a * after the multiplier, for example '''123456*1.23*''' will divide the price of the booking by 1.23. You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used. For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros. ==== Cleaning Fee ====Cleaning fee is required by Homeaway and if it is not set by one of these methods a value of zero will automatically be sent. You can enter the cleaning fee in SETTINGS->CHANNEL MANAGER-->PROPERTY CONTENT->ROOM CONTENT. ==== Policies ====Homeaway requires a cancellation policy and a rental agreement. We will send the policies set in SETTING->PROPERTIES-> DESCRIPTION.==== Children====If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP. === Payments and Payment Schedule ===By default payment is due on arrival. If you have set up deposit collection in SETTINGS - > PROPERTIES- > PAYMENT COLLECTION we will send deposit amount set there to be due at the time of the booking and the remainder if any at arrival. In SETTINGS - > CHANNEL MANAGER - > HOMEAWAY.COM -> SPECIFIC CONTENT you can set which payment types you accept. Beds24 supports following payment options: 1. Invoice If you choose "Invoice" you need to enter a description on how guests can pay in SETTINGS - > CHANNEL MANAGER - > HOMEAWAY.COM -> SPECIFIC CONTENT "Payment Options Description "  2. Credit Card The cards you have activated in SETTINGS - > PROPERTIES - > CREDIT CARD will be sent as accepted cards.  If required you can use an Auto Action to request payments from guests. [[:Category:Payment_Collection#Request_Guests_to_Submit_Credit_Card_Details|HereVRBO_Mapping]] you can find more information. == Activation ==Enter your Homeway username and tick "Inventory", "Bookings" and "Prices" in SETTINGS->CHANNEL MANAGER->HOMEAWAY.COM (NOT iCal). ==== Pictures====Homeaway supports property pictures and room pictures. *The pictures activated as "Property Pictures" in SETTINGS->BOOKING PAGE->PICTURES will be sent for the property. Make sure you have enabled at least 6 property pictures per listing. *The pictures activated as "Room Pictures" in SETTINGS->BOOKING PAGE->PICTURES will be sent for the room. If there are no room pictures then offer pictures will be sent for the room.  If you use external pictures you need to make sure they are .jpg format. If you need to change a picture, add or change it's caption text to ensure it gets re-imported by Homeaway ==== Check if data is complete and correct====Go to SETTINGS->CHANNEL MANAGER->HOMEAWAY ->CONTENT or click on the "View content sent to Homeaway" link. If you do not meet the minimum requirements Homeaway will reject all data sent. To update the listing content click on the links on this page.  To check which information is sent to Homeaway click on the "View actual data sent to Homeaway" link. This will show you the raw data. A click on "View Actual Data" will show you which prices are sent.== Updates ==Changes to availability and prices will be instantly sent to the channel. Changes for other settings for example minimum stays will send with the next update. Click on "Update" if you want to push them through instantly. == 6. All feature codes ==You can also manually add bedrooms and bathrooms and amenities typing the feature codes exactly as listed below into the "Features" field.  Each room feature code can have additional features added to it separated by a space which will list the features within this room. Multiple rooms can be added.   Example: One bedroom with a double bed and a crib BEDROOM BED_DOUBLE BED_CRIB  Example: The property has 3 bathrooms with various features BATHROOM BIDET COMBO_TUB_SHOWER BATHROOM BIDET BATHROOM_HALF TOILET Add feature codes one for each feature separated by spaces.  Example: A property has television, internet and beach view TELEVISION INTERNET BEACH_VIEW  1. Bathroom Types - If there are multiple bathrooms add one code for each followed by appropriate amenity codes. BATHROOM BATHROOM_HALF BATHROOM_SHOWER  1.1 Bathroom Amenities - These must be specified after the bathroom type code and are applied to the preceding bathroom type code. If there are multiple features in the room add a code for eachBIDETCOMBO_TUB_SHOWERJETTED_TUBOUTDOOR_SHOWERSHOWERTOILETTUB 2. Bedroom Types - If there are multiple bedrooms add one code for each followed by appropriate amenity codes. BEDROOM BEDROOM_LIVING_SLEEPING_COMBO BEDROOM_OTHER_SLEEPING_AREA 2.1 Bedroom Amenities - These must be specified after the bedroom type code and are applied to the preceding bedroom type code. If there are multiple beds in the bedroom add one code for each. BED_BUNK BED_CHILD BED_CRIB BED_DOUBLE BED_KING BED_MURPHY BED_QUEEN BED_SOFA BED_SINGLE  3. Nearest featuresNearest features must consist of three parts in order joined by underscores, a feature type, the distance unit, the number value.For example '''NEAREST_BEACH_KILOMETERS_3''' or '''NEAREST_BAR_METERS_200''' Feature types NEAREST_AIRPORT NEAREST_BEACH NEAREST_GOLF NEAREST_RESTAURANT NEAREST_TRAIN NEAREST_BAR NEAREST_FERRY NEAREST_HIGHWAY NEAREST_SKI Distance units KILOMETRES METRES MILES MINUTES 4. Other features LIVING_ROOM FIREPLACE WOOD_STOVE HEATING AIR_CONDITIONING ELEVATOR TELEPHONE HAIR_DRYER IRON_BOARD LINENS TOWELS DRYER WASHER BALCONY DECK_PATIO_UNCOVERED LANAI_GAZEBO_COVERED GARDEN GRILL GAME_ROOM VERANDA GARAGE PARKING_POSSIBLE PARKING_PAID BOOKS DVD FOOSBALL GAMES MUSIC_LIBRARY TABLE_TENNIS POOL_TABLE CABLE SATELLITE STEREO TV TOYS VIDEO_GAMES VIDEO_LIBRARY BREAKFAST_NONE BREAKFAST_POSSIBLE BREAKFAST_INCLUDED DINNER_NONE DINNER_POSSIBLE DINNER_INCLUDED LUNCH_NONE LUNCH_POSSIBLE LUNCH_INCLUDED MEALS_NONE MEALS_POSSIBLE PRIVATE_CHEF INTERNET KITCHEN KITCHEN_DINING_AREA KITCHEN_DINING_ROOM COFFEE_MAKER DISHES_UTENSILS DISHWASHER HIGHCHAIR MICROWAVE OVEN RACLETTE REFRIGERATOR SPICES STOVE TOASTER BEACH BEACH_FRONT BEACH_VIEW DOWNTOWN GOLF_COURSE_FRONT GOLF_COURSE_VIEW LAKE LAKE_FRONT LAKE_VIEW MONUMENT_VIEW MOUNTAIN MOUNTAIN_VIEW NEAR_OCEAN OCEAN_FRONT OCEAN_VIEW RESORT RIVER RURAL SKI_IN SKI_OUT TOWN VILLAGE WATER_VIEW WATERFRONT PETS_CONSIDERED PETS_NOT_ALLOWED HOT_TUB MASSAGE POOL POOL_HEATED POOL_INDOOR POOL_PRIVATE SAUNA B_AND_B CAR_AVAILABLE CHAUFFEUR CLEANING_INCLUDED CLEANING_POSSIBLE CONCIERGE GUEST_HOUSE HOTEL STAFF SHOP BABYSITTER_RECOMMENDATIONS BASKETBALL_COURT BICYCLE BOAT CROSS_COUNTRY_SKIING EQUESTRIAN_EVENTS FISHING FITNESS_ROOM GOLF  HIKING HORSE_RIDING HUNTING ICE_SKATING JET_SKIING KAYAK_CANOE KAYAKING MOUNTAIN_BIKING MOUNTAIN_CLIMBING MOUNTAINEERING PARAGLIDING PARASAILING RAFTING ROLLER_BLADING SAILING SCUBA_OR_SNORKELING SKIING SKIING_WATER SNOW_SPORTS_GEAR SNOWBOARDING SNOWMOBILING SPELUNKING SURFING SWIMMING TENNIS PETANQUE TUBING_WATER WATER_SPORTS WHITEWATER_RAFTING WIND_SURFING CAR_NECESSARY CAR_RECOMMENDED CAR_NOT_NECESSARY CHILDREN_NOT_ALLOWED CHILDREN_WELCOME EVENTS_ALLOWED SMOKING_ALLOWED SMOKING_NOT_ALLOWED WHEELCHAIR_YES WHEELCHAIR_NO ARBORETUM AUTUMN_FOLIAGE BAY BOTANICAL_GARDEN CAVE CHURCHES CINEMAS COIN_LAUNDRY DUTY_FREE FESTIVALS FORESTS HEALTH_BEAUTY_SPA LIBRARY LIVE_THEATER MARINA MUSEUMS NUDE_BEACH PLAYGROUND POND RAIN_FORESTS REC_CENTER REEF RESTAURANTS RUINS SYNAGOGUES THEME_PARKS VOLCANO WATER_PARKS WATERFALLS WINERY_TOURS ZOO ANTIQUING BEACHCOMBING BIRD_WATCHING BOWLING DISCO ECO_TOURISM GAMBLING HORSESHOES LUAUS MINIATURE_GOLF NATURISME OUTLET_SHOPPING PADDLE_BOATING PHOTOGRAPHY SCENIC_DRIVES SHELLING SHOPPING SHUFFLEBOARD SIGHT_SEEING SLEDDING THALASSOTHERAPY THERMALISME WALKING WHALE_WATCHING WILDLIFE_VIEWING ATM_BANK FITNESS_CENTER GROCERIES HOSPITAL LAUNDROMAT MASSAGE_THERAPIST MEDICAL_SERVICES ADVENTURE AWAY_FROM_IT_ALL BUDGET FAMILY FARM_HOLIDAYS HISTORIC HOLIDAY_COMPLEX ROMANTIC SPA ACTIVITIES ATTRACTIONS ARRIVAL_DAY_FLEXIBLE ARRIVAL_DAY_FRIDAY ARRIVAL_DAY_MONDAY ARRIVAL_DAY_NEGOTIABLE ARRIVAL_DAY_SATURDAY ARRIVAL_DAY_SUNDAY ARRIVAL_DAY_THURSDAY ARRIVAL_DAY_TUESDAY ARRIVAL_DAY_WEDNESDAY  == Homeaway.com Offline Bookings / Data protection==Homaway requires you mark bookings which originated from a Homeaway enquiry by setting the Referer value on the detail tab of the booking to '''homeaway'''. Homeaway requires you to enter the guests Email address in the booking. Homeaway will have access to these bookings for reporting purposes. Make sure you comply with your local data protection laws. ==Common Errors==Any errors reported by Homeaway will be visible when checking the links  '''internal error constructing XML - to see the faulty XML open https: //www.beds24.com/api/homeaway.com/HA-3.4/unitRates?roomid=XXXXX&show=novalidation ''' Please check you have selected the Channel (Homeaway) in your RATES (Channel Tab) or Daily Prices (Enable)