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Make sure you comply with your local data protection laws.
= Updates =
Changes to availability and prices will be instantly sent to the channel. Other changes will be pulled by VRBO/Homeaway with their next poll.
= Cancellations =
If you set a booking to "Cancelled" we will send it as "Cancelled by guest" to VRBO/Homeaway. If the booking is cancelled by the owner you can set this as a "substatus" via the second selector next to the "Cancelled" status in the "Summary" tab of the booking.
If a different reason for the cancellation applies you can set this by adding one of the following info codes in to "Info" tab of the booking:
CANCELLED_BY_OWNER
CANCELLED_BY_OWNER_INVALID_CARD
CANCELLED_BY_OWNER_NO_PAYMENT
CANCELLED_BY_OWNER_UNIT_NOT_AVAILABLE
<div class="warning">{{#fas:exclamation-triangle}} Never delete bookings from VRBO/Homeaway because VRBO/Homeaway expect to read the booking status even if they are cancelled.
</div>
=Special offers for guests =
If you want to offer a guest a special price ask the guest to book at full price. After the booking has imported you can change the price and manually sent the guest a confirmation with the revised price.
Beds24 will automatically send the amened price to VRBO so VRBO can adjust your commission.
