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'''==Prices'''==
'''==Bookings'''==Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
Only bookings made after the connection is established VRBO/Homeaway does not send confirmation messages. They require these to be sent from Beds24. The confirmation message you have set up in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > CONFIRMATION MESSAGES will be imported sent to the guest. ==Properties, rooms and can be managed. Existing bookings can be imported via iCal or manuallyroom types==Our connection supports room types with a quantity of more than one.
==== Pets====If you do not allow pets you choose "Pets not allowed" as feature in S {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. Fees for pets can be set as custom values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/HOMEAWAY > SPECIFIC ROOM CONTENT. ==== Policies and Rules ====
If you do not receive a credit card with the booking and require a payment prior to the guest arrival, you can use an Auto Action to request ===== Collect payments from guests. Guests =====
You can collect their credit 1. Request the Credit card details as it was not collected at the time of the booking. * If you want to charge manually process the guest credit cards in your own payment gateway, send an email to the guest to submit their Credit Card details, see [[:Category:Payments#Request Guests to Request_Guests_to_Submit_Credit_Card_Details|Submit Credit Card Details|Here]] for more information. * You can automatically process the payment via your the payment gatewaygateways you have activated, send an email to the guest with a Payment Request so the guest can make a payment. See [[:Category:Payments#Payment_Request|Send Payment Request]] for more information.or automatically if ** If you want to direct the guest using Template Variables then see [[:Category:Payments#Using_Template_Variables|Send Payment Request with Template variables]] for more information.** If you want to direct the guest using URLs then see [[:Category:Payments#Using_Request_URL_Parameters|Send Payment Request URL]] for more information.** If you use want to direct the Stripe Integration guest to Paypal then see [[:Category:Payments#Payment_RequestUsing_Request_URL_Parameters|Send PayPal Payment Request]] for more information. 2. Guest credit card was sent with the booking. * You want to manually process the guest credit card in your own payment gateway, the guest credit card details will be stored in Beds24 and you will receive a Security Code in the Booking Notification, you can use this to access the guest CVC to charge their card. See [[Card_Number_Collection#Collect_Credit_Card_Details_for_Bookings_from_your_own_website|Process Guest Credit Cards]] for more information. * Guest credit card has been sent to Stripe. ** Collect the payment manually via the Stripe Button in the Charges & Payments tab of the booking, see [[Stripe#Collect_payment_manually|Manually collect payment via Stripe]] for more information.** Automate the collection of the payment using pending payments. See [[Pending Payments|HereCreate Pending Payment]] for more information.
stayz.co.au
vacationrentals.com.
By default your listings are in "instant" book. Having listings on "Request" is not recommended because this will have a negative impact on ranking and bookings. Upon request we can set individual properties to be on "request".
= Limitations =
*VRBO/Homeaway do not allow same day bookings.
*Most agencies/property managers can use VRBOs XML connectionbut you must have a tax number and a credit card. In some regions VRBO applies minimum requirements. If you are not eligible your can use our [[Homeaway.com_iCal| VRBO iCal]] connection to synchronise calendars.*You can not move properties which are connected between two Beds24 accounts which are connected to VRBO if they have bookings because this will upset VRBOS commission calculation and you might get charged twice.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> You can not change your username when connected to VRBO because this will break the connection.
= Before you connect=
We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
==You need==VRBO/Homeaway does not send confirmation messages. They require these requires you to be sent from Beds24. The confirmation message you have set up in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT >CONFIRMATION MESSAGES will be sent to the guest.a '''credit card''' and a '''tax number / tax identifyer'''
= Setup =
If you see a red button "Fix Content Errors" your content does not meet VRBOs requirements. Click on the button. Any settings which do not meet VRBOs requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.
'''Step 2: Have your credit card and your tax number/tax identifier on hand'''
During the onboarding process VRBO will ask you to enter your credit cardand your tax number.
'''Step 3: Self-onboard to VRBO '''
*Click on the View Status at VRBO" button
*Check the content especially the "activeStatus"
'''Step 6 - Add your reviews (optional)'''
We can upload the reviews you already have to VRBO. VRBO only accepts direct reviews including reviews from your own website,Tripadvisor, Google or other sources for which you have the right to use them on your own website. VRBO will not accept any reviews from other OTAs including Airbnb or Booking.com.
If you want us to send your reviews to VRBO please reach out to us via a support ticket.
= VRBO/Homeaway.com Offline Bookings / Data protection=
These factors are important for the performance of your listings:
*Choose your headline carefully and make sure your key (first) picture and your headline work together.
*Recommended are 24 ''pictures", make sure all have captions.
*Add '''Location Type ''' feature so your listing will show in location based searches.
*Add ''cleaning''' features''.
=== Listings ===
A listing is created for every room in Beds24.
*The "Headline" for the listing comes from "Room Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. If this field is empty the "Headline" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT will be used.
*The "Property Name" comes from the "Name" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. If you want to give each listing its own property name even though they are in one property in Beds24 you can enter a unique "Name" for each in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO / HOMEAWAY > SPECIFIC ROOM CONTENT.
"Max Stay" set in the CALENDAR or rates can be sent.
<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> Beds24 sends the price for max. 16 guests. If your property accommodates more than 16 guests use "Per Day" pricing with an extra person price.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> VRBO/Homeaway occupancy pricing only support minimum stays up to 30 days.
Use the context help <span style=color:#007bff;“ >{{#far:question-circle}} </span> for detailed instructions.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> A Cleaning fee is required by VRBO/Homeaway and if it is not set by one of these methods a value of zero will automatically be sent. You can enter the cleaning fee in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER- > PROPERTY CONTENT->ROOM CONTENT.
You can set the minimum age via a "Custom" value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT.
You can can set which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT
If you want to send a custom cancellation policy you need to set the actual policy details in the "Custom" in setting at the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO > SPECIFIC ROOM CONTENT. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for the setting to see detailed instructions. ===== Pets=====If you do not allow pets you choose "Pets not allowed" as feature in S {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. Fees for pets can be set as custom values in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> VRBO/HOMEAWAY > SPECIFIC ROOM CONTENT.
===== Children=====
If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.
===== Custom House Rules and Event Rules=====
If you want to send a custom house rules you can enter them in the "Custom" setting at the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC ROOM CONTENT.
==== Payments and Payment Schedule ====
By default payment is due at the time of the booking. You can change this to "At Check-in " in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT.
If payments are due at different times you can set up payment schedules in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > VRBO /Homeaway.COM > PAYMENT SCHEDULE and link it to your property in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > VRBO/Homeaway.COM > SPECIFIC PROPERTY CONTENT.
If you have set up deposit collection in {{#fas:cog}} (SETTINGS) PAYMENTS- > PAYMENT COLLECTION we will send the deposit amount set there to be due at the time of the booking and the remainder if any at arrival.
The cards you have activated in {{#fas:cog}} (SETTINGS) PAYMENTS -> PAYMENT GATEWAYS -> CREDIT CARD will be sent as accepted cards.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you do not take the total amount as a deposit, you must set up a "Payment 2" for the remaining amount.
Room pictures are sent. These are the pictures activated as "Room Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES Only if there are no room pictures activate property pictures are sent. These are the pictures activated as "Property Pictures" in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you use external pictures you need to make sure they are .jpg format.
If you need to change a picture, add or change it's caption text to ensure it gets re-imported by VRBO/Homeaway.
=Different invoice template=
If you need a different invoice template for the bookings from this channel you can use the invoicee function. =Requests=If your listing is set to "Having listings on "Request" requests will import with the status "Inquiry" which does not block the room. If you want to confirm the booking you will need to make sure there is availability and then change the status to "Confirmed". VRBO periodically pulls booking information from Beds24 so they will receive the status change the next time they pull from us.
= All feature codes =
BATHROOM_HALF
BATHROOM_SHOWER
==Bathroom Amenities ==
