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''This page explains how what to deal with do if you receive error messages from booking channels''
no edit summary
[[Category:Channel_Manager]]
<div class="heading">Error messages from channels</div>
If a connection is not working the channel is sending error messages which we forward to you by Email. Follow the steps to solve the channel errors:
Open the Email and error message we sent you, have a look at the section where you see
<div style="background-color: #f8f9fa !important; border: 1px solid #eaecf0;border-radius: 2px; padding: 1px 4px;">
<nowiki>= = = = ERROR MESSAGE STARTS = = = =</nowiki>
<nowiki>= = = = ERROR MESSAGE ENDS = = = =</nowiki>
</div>
'''Step 2: Open the help page for the channel which sends the error'''
Go to ({{#fas:cog}} (SETTINGS) ->CHANNEL MANAGER > and open the page for the channel you are receiving the error message and click on the top right <span style="color:#007bff;“ >{{#far:question-circle}} </span> help icon to open the channel help page or use the links below:
{| class="wikitable"
|+Links to common errors for selected channels
|-
|[[Agoda.com#Common_Errors|Agoda Common Errorscommon errors]]|[[Airbnb_Mapping#Troubleshooting_and_common_errors|AirBnb Common Errors common errors ]]|[[Booking.com:_Synchronise_bookings_prices_availability#Error_messages|Booking.com Common Errorscommon errors]]
|-
|[[Ctrip#Common_Errors|Ctrip Common Errorscommon errors]]|[[Expedia_Mapping#Common_Errors|Expedia Common Errors common errors ]]
|[[Hotelbeds.com#Common_Errors|Hotelbeds Common Errors]]
|-
|[[HostelWorld.com#Common_Errors|Hostelworld Common Errorscommon errors]]|[[Hrs#Common_Errors|HRS Common Errorscommon errors]]|[[Travelokacom#Common_Errors|Triavelokacommon errors]]
|}
'''Step 3: Find the error on he the help page'''
Go to the section '''Common Errors''' and search for the error text from the Email.
