Changes

<div class="heading">Error messages from channels</div> ''This page explains how what to deal with do if you receive error messages from booking channels If a connection is not working the channel is sending error messages which we forward to you by Email. Follow the steps to solve the channel errors: '''Step 1: Find out what the error is'''The messages Open the Email and error message we sent you, have a look at the section where you see are  <div style="background-color: #f8f9fa !important; border: 1px solid #eaecf0;border-radius: 2px; padding: 1px 4px;"><nowiki>= = = = ERROR MESSAGE STARTS = = = =</nowiki> This is the errors or warnings text of the channel returns to userror message. Error messages normally mean that  <nowiki>= = = = ERROR MESSAGE ENDS = = = =</nowiki></div> '''Step 2: Open the help page for the synchronisation does not work property. To fix channel which sends the problem please:error'''  *Go to {{#fas:cog}} (SETTINGS) ->CHANNEL MANAGER > and open the page for the channel *Click you are receiving the error message and click on HELP in the top right menu of this <span style="color:#007bff;“ >{{#far:question-circle}} </span> help icon to open the channel help pageor use the links below: *The {| class="wikitable"|+Links to common errors for selected channels|-|[[Agoda.com#Common_Errors|Agoda common errors]]|[[Airbnb_Mapping#Troubleshooting_and_common_errors|AirBnb common errors ]]|[[Booking.com:_Synchronise_bookings_prices_availability#Error_messages|Booking.com common errors]]|-|[[Ctrip#Common_Errors|Ctrip common errors]]|[[Expedia_Mapping#Common_Errors|Expedia common errors ]]|[[Hotelbeds.com#Common_Errors|Hotelbeds Common Errors" ]]|-|[[HostelWorld.com#Common_Errors|Hostelworld common errors]]|[[Hrs#Common_Errors|HRS common errors]]|[[Travelokacom#Common_Errors|Triaveloka common errors]]|} '''Step 3: Find the error on the help page''' Go to the section '''Common Errors''' and search for the error text from the Email.  If you do not find the error on the channel help page send us a support ticket via the SUPPORT button in the top of your control panel.  '''Step 4: Fix the help lists most error messages with information '''  Follow the instruction on how to fix themthe error.  '''Step 5: Check if the error is fixed'''  If the error messages stop the error is fixed.