API Version 2.0

This page explains the capabilities of the API Version 2.0 and explains how to use it.

1 Capabilities

API V2 can allow third parties to access your account, properties, bookings and inventory.

More information can be found here beds24.com/api/v2

2 Authentication

To use most API endpoints you will need to include a token header.

Step 1: Get an invite code

Invite codes can be generated here Invite Codes

For more information about invite codes, see here.

This step is the only one that must be done manually, all other steps can be performed and automated programmatically.

Step 2: Get a refresh token using the invite code

You can use the invite code generated in step one with GET /authentication/setup.

This will return a token and a refresh token.

Step 3: Use the token to authenticate calls

The token returned in step 2 can be included as a header to authenticate calls to other API endpoints.

Tokens expire after 24 hours.

Step 4: Use the refresh token to generate new tokens

As tokens expire after 24 hours, you will need to use the refresh token with GET /authentication/token to get new tokens when old ones expire.

Refresh tokens do not expire so long as they have been used within the past 30 days.

3 Invite codes

To grant a third party access to your account, you will need to provide them with an invite code.

3.1 Create a code from a link given to you by a third party

If you are given such a link, most fields will be filled out for you.

You simply need to decide if the third party should be able to access your linked properties.

Click the Generate invite code button and give the code to the third party.

3.2 Create a code to give to a third party

Step 1: Select what the third party can access

Click the generate invite code button and select the scopes of the invite code. Scopes determine what the third party will be able to access, and what they can do with it. See the scopes section for more information.

Step 2: Linked properties

Decide if you want the third party to be able to access your linked properties, or just the properties in your account.

Step 3: IP Whitelisting

If you add an IP address here, only that IP address will be able to access your account using the invite code.

Multiple IP addresses can be added if separated by commas, e.g.

192.168.0.1, 127.0.0.1, 2001:0db8:85a3:0000:0000:8a2e:0370:7334

Step 4: Create the invite code

Click the Generate invite code button. You will now see the code listed in the table. Copy this code and give it to the third party.

3.3 Create a link to give to users (as a third party)

If you are a third party who requires invite codes from users, you can give users a link that will prefill the form with the scopes you require selected.

To do this, select the scopes you require then click the button in the bottom left corner to see your customized link.

You can also prefill a whitelisted IP address in the same way

4 Scopes

Each category of API endpoint (except /authentication) requires a corresponding scope to access.

4.1 bookings

The bookings scope provides access to basic information for

GET /bookings
POST /bookings

4.2 bookings-personal

The bookings-personal scope provides access to personal information (in addition to the basic information granted by the bookings scope) for

GET /bookings
POST /bookings
GET /bookings/messages
POST /bookings/messages
PATCH /bookings/messages

4.3 bookings-financial

The bookings-financial scope provides access to financial information (in addition to the basic information granted by the bookings scope) for

GET /bookings
POST /bookings

4.4 inventory

The inventory scope provides access to

GET /inventory/offers
GET /inventory/availability
GET /inventory/calendar
POST /inventory/calendar

4.5 properties

The properties scope provides access to

GET /properties
POST /properties

4.6 accounts

The account scope provides access to

GET /accounts
POST /accounts

4.7 Linked Properties

Tokens do not provide access to linked properties and their bookings by default.

If you wish to access properties that are not in your account you must tick the "Allow linked properties" checkbox when selecting the scopes for the token.

Note: Properties must be linked under Account Management > Manage Account > Manage Property. Other methods of linking properties are not supported in API V2.

4.8 Subcategory scopes

Some categories have additional scopes that allow access to personal or financial information. For example, the "bookings" scope would grant access to a booking's basic information such as the check-in and checkout dates. To access personal information such as the name of a guest, the "bookings-personal" scope would be required. Similarly, to access the invoice of a bookings, the "bookings-financial" scope would be required.

Each scope must also have an accompanying method. For example "read:bookings" would grant read access to bookings, but in order to create a new booking "write:bookings" would be required.

The "all" method may be used as a shortcut to grant access to all methods. For example "all:bookings" would allow for the reading, updating, creating and deleting of bookings.

5 POST requests

5.1 Creating/modifying multiple items

All POST endpoints accept an array of items (an item may be a booking, message, property etc).

It is possible to create and modify multiple different items in one request this way.

All existing "POSTable" items will have an "id" field to uniquely identify it.

To create a new item, just do not include an id.
To modify an existing item, include its id.

5.2 Subitems

Some items can contain subitems. For example, a booking may contain an "invoice item" and an "info item".

Subitems generally work in the same way as their parent items.

Deleting a subitem requires the WRITE scope method, deleting a subitem's parent item requires the DELETE scope method.

To add a new subitem to an item, include the subitem without an id.

Example: add a new info item to a booking:
[
   {
       "id": {bookingId},
       "infoItems": [
           {
               "code": "this will create",
               "text": "a new info item"
           }
       ]
   }
]

To update an existing subitem, include the subitem's id.

Example: update a booking's info item:
[
   {
       "id": {bookingId},
       "infoItems": [
           {
               "id": {infoItemId},
               "text": "this info item will have its text changed"
           }
       ]
   }
]

To delete a subitem, include only the subitem's id.

Example: delete a booking's info item:
[
   {
       "id": {bookingId},
       "infoItems": [
           {
               "id": {infoItemId},
           }
       ]
   }
]

5.3 Responses

All POST requests will have a standard response.

5.3.1 Structure

Responses will be an array containing a number of response items equal to the number of items in the request.

Each response item will contain a "success" boolean field. Success will be false if there were any errors in processing the item. Success being false does not necessarily mean that nothing has changed.

E.g. if a valid booking with an invalid info item is posted, the booking will be created but the info item will not. Success will be false in this case because there was an error.

A response item may also contain one or more of the following:

New - contains information about newly created items and subitems. For example, the id of a newly created booking, or the id of a new info item for an existing booking.
Modified - contains information about modified items and subitems. For example, if the departure date of a booking is changed, this field will have information confirming this change.
Errors - Contains information about fatal issues with an item or subitem in the request. An error means that an attempt was made to create or change an item or subitem, but that attempt failed.
Warnings - Contains information about non-fatal issues with an item in the request. A warning means that an item or subitem was created or changed, but, for example, a non-required field had invalid data provided.
Info - Contains general information about what has happened to the request.

5.3.2 Order of response items

The order of the items in the response will correspond to the order that items were sent in the request.

Example: POST two message for different bookings:
   [
       {
           "bookingId": 1111111,
           "message": "a message"
       },
       {
           "bookingId": 2222222,
           "message": "a different message"
       },
   ]

Example: response order for the above request:
   [
       {
           "success": true,
           "info": [
               {
                   "message": "information about the message for booking 1111111"
               }
           ]
       },
       {
           "success": false,
           "errors": [
               {
                   "message": "an error about the message for booking 2222222"
               }
           ]
       }
   ]

6 Prices

To get price setup rules, include the "includePriceRules" parameter in GET /properties like this

/api/v2/properties?includePriceRules=true

A room can have up to 16 prices.

In the control panel, these can be set under Prices -> Daily Price Rules.

In the API these can be accessed through GET and POST /inventory/calendar

 {
   "data": [
     {
       "calendar": [
         {
           "price1": 100,
           "price2": 300,
           "price3": 200,
           ...
         }
       ]
     }
   ]
 }

7 Webhooks

7.1 Booking webhooks

To access booking webhooks for API V2 please contact support. They can then be enabled under Settings > Properties > Access > Booking webhooks.

7.2 Other webhooks

Information about other webhooks (including non API V2 webhooks) can be found here Webhooks

8 Best Practices

8.1 Token Management

Tokens last 24 hours. This means that you do not need to retrieve a new token for each request. Getting a new token costs credits so it is best to use an existing one when possible.

8.2 Retrieving information at high frequencies

If you need to get data such as new messages or bookings when they come in you do not need to perform frequent GET requests. Instead, you can use webhooks to be notified as soon as a new message/booking etc arrives.

8.3 Sending information at high frequencies

If you need to send large amounts of information such as messages at high frequencies it is best to send them grouped in bulk POST requests instead of sending one request per message. For example, you could send one POST request every 30 seconds containing all messages sent in the past 30 seconds.

8.4 Sending or getting information in one call

If you need to retrieve information about multiple different things, such as information about several properties, you can retrieve that in one call by specifying multiple IDs in the one request instead of performing one GET request per property. The same principle applies when POSTing information, for example, you can create or update multiple properties in one call.

9 Examples

9.1 Authentication

9.1.1 Refreshing a token

Request:

curl -X 'GET' \
  'https://api.example.com/v2/authentication/token' \
  -H 'accept: application/json' \
  -H 'refreshToken: Ea6DftE50aYYRe/qAd9SkQaSmTF6kaLQxH6gtRxO1h10yVC64d4qIj4BGiQOU+y5'

Response:

{
  "token": "wEoJHQIwRrLwHqTqAsn0/XjzaZkVk4E8sSDwbRN2HKDlulkt6n7aHQCcvdqfX+y5",
  "expiresIn": 3600
 }

10 Changelog

The API V2 changelog is available here.

11 FAQ

11.1 How do I access API V2?

Create an invite code under (SETTINGS) Apps & Integrations > API.

Exchange this invite code for a refresh token and token using the POST /authentication/setup endpoint.

Include the token in your requests to authenticate them.

You can try this out using our interactive UI here beds24.com/api/v2.

11.2 What are scopes?

Scopes limit what your token can do.

For example, the read/bookings scope allows your token to retrieve bookings via the API, but if your token does not have the write/bookings scope then it cannot be used to create or modify bookings.

11.3 Where are scopes set?

Scopes are set when you create an invite code.

Scopes cannot be changed later, you must create a new invite code with the scopes you want and exchange it for a new token.

11.4 How long do invite codes/tokens last?

Invite codes expire after 15 minutes.

Refresh tokens last forever so long as they are being used. Unused refresh tokens expire after 30 days.

Tokens expire after 24 hours.

11.5 How big are tokens?

Tokens will be between 152 and 172 characters long.

11.6 What is the API credit limit?

The API credit limit restricts how much you can use the API in a 5 minute window.

Each API request has a cost, this cost is calculated dynamically and depends on how complex the request is.

If you go over this limit you will not be able to make additional API calls until the 5 minute period is over.

11.7 Where can I see my API credit limit?

Information about your credit limit is included in the following API response headers:

x-five-min-limit-remaining - the number of credits you have left for this 5 minute period.
x-five-min-limit-resets-in - the number of seconds until the current period resets.
x-request-cost - the number of credits this request cost.

11.8 Is the API limited per token or per account?

The API credit limits are at the account level.

This means that tokens under the same account share the same credit limit.

11.9 How do I make a new property/room/booking etc?

Simply do not include an id in your POST request.

Examples for how to do this can be found here:

Properties/Rooms

Bookings

11.10 Where can I see or set price rules?

Price rules can be found under /properties.

To retrieve them you must set the includePriceRules parameter to true.

11.11 Where can I see or set offers?

Offer setup rules can be found under /properties.

To retrieve them you must set the includeOffers parameter to true.

You can retrieve offers (i.e. calculated prices for specific dates) through the /inventory/rooms/offers endpoint.

11.12 How can I see or set prices, min stay, availability etc for specific dates like in the UI calendar?

These per date values can be read and set through the /inventory/rooms/calendar endpoint.

11.13 Where can I see examples for how to use the API?

Examples can be found here beds24.com/api/v2.

11.14 Can I use API V2 to send pictures or webhooks?

Currently no, however these features are coming soon.

11.15 How can I see if a date is available for check-in/out?

The GET /inventory/rooms/availability returns information about if dates are available or not. If a date is false, it means it is not available for check-in. However, if the previous date is available, it means the date is available for check-out.

For example, with the following a booking cannot check-in on 2024-01-03 because that date is unavailable. However, because the previous date 2024-01-04 is available, it means 2024-01-03 is available for check-out.

"availability": {
  "2024-01-01": true,
  "2024-01-02": true,
  "2024-01-03": false
}

11.16 What is the maximum amount of data I can send in a POST request?

The API has a limit of approximately 1MB per POST payload.

In addition, there is a limit of 10000 top level JSON array item per POST request.

11.17 Where can I see the possible values for a booking's apiSourceId (API Source ID)

apiSourceId values can be found here.

API V2.0

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