This page is about the menu (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and explains how to set up an XML connection with Hometogo.
- 1 General
- 2 Capabilities
- 3 Limitations
- 4 Before you connect
- 5 Set up
- 5.1 Multiple Hometogo accounts
- 5.2 Languages
- 5.3 Minimum Requirements
- 5.4 Prices
- 5.5 Children
- 5.6 Pets
- 5.7 Policies
- 5.8 Room Configurations - Define Bedrooms and Bathrooms
- 5.9 Amenities, Features and Location Type
- 5.10 Payments
- 5.11 Pictures
- 6 Cancellations
- 7 Updates
- 8 All feature codes
- 9 Common Errors
- Click here for general information on how the channel manager works.
- This tutorial explains how to set prices for channels.
- Use the Hometogo Property Manager Handbook for information on how to work with Hometogo.
- Export property listings content (create listings at Hometogo)
- Export prices and availability
- Import bookings
- Beds24 sends date changes made in Beds24 and status changes to "Cancelled" to Hometogo
4 Before you connect
- We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to set prices for channels.
Hometogo 'PULL' the data from Beds24, so if you make changes it may not be displayed in their extranet immediately. They will always request live availability before allowing a booking.
Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in (SETTINGS) GUEST MANAGEMENT >AUTO ACTIONS.
The connection works per Beds24 account/subaccount. You will need to make all properties you want to connect available in the Beds24 account which is connected to Hometogo .
5 Set up
Step 1 - Check which information will send
Go to (SETTINGS) CHANNEL MANAGER > HOMETOGO > VIEW CONTENT and check what will send.
Any settings which do not meet Hometogos requirements are highlighted on red. Click on the links to go to the settings where you can fix the problems.
Step 2 - Activate rooms
Go to (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and tick "Enable" for all rooms you want to send to Hometogo.
Step 3 - Check which prices will send
Click on "View Actual Data" to check which prices and availability will send. If you see no prices or no availability in the list check your have prices which are activated for Hometogo.
Step 4 - Self-onboard to Hometogo
- Go to (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and click on "Connect to Homtogo"
- Fill in the form and press "Submit"
All listings which meet Hometogo's requurements and are activated will be sent to Hometogo. Hometogo will then begin integration process and reach out to you if required.
When you are live Hometogo will send you an Email with your personal link to check their properties on HomeToGo.
5.1 Multiple Hometogo accounts
Each Beds24 account can be connected to one Hometogo account.
Contact us if you have different Hometogo accounts.
English content is mandatory. If you have content in other languages than English Hometogo will use the language which matches the language of the Homtogo site you signed up with.
If you need to activate languages go to (SETTINGS) BOOKING ENGINE > INTERNATIONALISATION.
5.3 Minimum Requirements
To send property information to Hometogo, the following information must be entered into Beds24 to meet the Hometogo minimum content requirement for listings:
- Property name
- Property type
- Maximum number of guests
- Accurate address for each property
- Latitude and longitude for each property
- At least 10 pictures for each listing recommended resolution of 1920x1080.
- Headlines with at least 20 characters
- Each listing must have at least one bedroom and one bathroom
- At least 10 amenities
- You will need prices and inventory
In (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT you can set which type of price you want to send.
With Per Occupancy Pricing a price for each occupancy defined in Beds24 and prices for different length of stay can be sent.
If you use rates the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.
"Max Stay" set in the CALENDAR or rates can be sent.
Hometogo occupancy pricing only support minimum stays up to 30 days.
With Per Day Pricing the price sent is a room price, only ONE price can be sent per date. If you have multiple prices activated for Hometogo with different minimum stays the system will send the price with the lowest minimum stay. Hometogo applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. With Per Day Pricing you can also set an extra person price.
- The number of guests for which the price applies.
- An extra person price.
- A long stay discount. Discounts are only applied to the room price not on extras. Hometogo stay discounts are cumulative.
Price for booking and Guaranteed Pricing
The indicative price is only used for the booking if "Pricing Policy" is set to "Guaranteed" in (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.
"Pricing Policy" is set to "Quoted" Hometogo will request the price for the period and the number of guests selected from Beds24.
Click on the "View Actual Data" button in (SETTINGS) CHANNEL MANAGER- > HOMETOGO > MAPPING to check which prices and availability will send.
5.4.1 Price Multiplier
If you want to add a multiplier to your prices you can add it to the "Price Multiplier" field in (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING.
The multiplier applies to all prices and fees which are sent.
For example, *1.23 will multiply all prices by 1.23 sent for the hotel id (i.e. raised by 23%). Lower prices can be sent with a multiplier less than 1, i.e. *0.85 will send a price of 85% of the normal price (i.e. lowered by 15%).
To convert the price of imported bookings add a * after the multiplier, for example *1.23* will divide the price of the booking by 1.23.
You can also use currency conversion template variables. All currencies supported by the booking page currency selector can be used.
For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
5.4.2 Taxes & Fees
Taxes and fees can be added in (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT under "Custom".
- Taxes and fees can apply as a flat fee, a percentage, per day or per guest.
- You can choose taxes and fees to be "stay collected". In this case they will not be added to the booking price.
Use the context help for detailed instructions.
A Cleaning fee is required by Hometogo and if it is not set by one of these methods a value of zero will automatically be sent. You can enter the cleaning fee in (SETTINGS) CHANNEL MANAGER- > PROPERTY CONTENT->ROOM CONTENT.
If you allow children set the number of children which are allowed or "Dont ask" in the setting for "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.
If you do not allow pets you choose "Pets not allowed" as feature in SETTING->PROPERTIES-> DESCRIPTION. Fees for pets can be set as custom values in (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.
You can set the minimum age via a "Custom" value in (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.
5.7.1 Cancellation Policy
Hometogo requires a cancellation policy. We will send the policies set in SETTING->PROPERTIES-> DESCRIPTION.
You can can which policy applies in (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT
If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT. Use the context help for detailed instructions.
5.8 Room Configurations - Define Bedrooms and Bathrooms
Bedrooms and bathrooms can be set up in (SETTINGS) PROPERTIES > ROOMS->SET UP.
- Click on the "edit bedrooms" or "edit bathrooms" butten
- Set the type and use the selectors to define the facilities within each.
- If you have multiple bedrooms or bathrooms make sure you define them all.
- Close the pop up and then press SAVE.
You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
Hometogo does not support all features Beds24 offers. For a list of all feature codes Hometogo supports see "All feature codes" below.
5.9 Amenities, Features and Location Type
Amenities and Location Type can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
Criteria which only applies to one room should be entered in the room.
Make sure you do not create duplicates.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.
Features and amenities are configured by feature codes which are entered in the "Features" field.
- Click on the "Edit " button next to the "Features" field.
- In the pop up click on "Amenities".
- Tick the amenities you provide.
- Close the pop up and then press SAVE.
Adding "cleaning" features and a "location type" is very important for your performance. You add them manually. Bedrooms and bathrooms and amenities can also be inserted manually. For more information see "All feature codes" below.
For a list of all feature codes and location types Hometogo supports see "All feature codes" below.
If you do not use Hometogo Payment solutions go to (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC PROPERTY CONTENT to set which payment method you accept.
If you use external pictures you need to make sure they are .jpg format.
When the same pictures is in the property and the room we only send it once.
Make sure you add captions to your pictures. Please see the pictures help page for instructions.
If you or your guest needs to cancel a booking you/the guest will need to contact Hometogo support.
Changes to availability and prices will be instantly sent to the channel. Other changes will be pulled by Hometogo with their next poll.
8 All feature codes
You can also manually add bedrooms and bathrooms and amenities typing the feature codes exactly as listed below into the "Features" field.
Each room feature code can have additional features added to it separated by a space which will list the features within this room. Multiple rooms can be added.
Example: One bedroom with a double bed and a crib BEDROOM BED_DOUBLE BED_CRIB
Example: The property has 3 bathrooms with various features BATHROOM BIDET COMBO_TUB_SHOWER BATHROOM BIDET BATHROOM_HALF TOILET
Add feature codes one for each feature separated by spaces.
Example: A property has television, internet and beach view TELEVISION INTERNET BEACH_VIEW
1. Bathroom Types - If there are multiple bathrooms add one code for each followed by appropriate amenity codes.
BATHROOM BATHROOM_HALF BATHROOM_SHOWER
1.1 Bathroom Amenities - These must be specified after the bathroom type code and are applied to the preceding bathroom type code. If there are multiple features in the room add a code for each BIDET COMBO_TUB_SHOWER JETTED_TUB OUTDOOR_SHOWER SHOWER TOILET TUB
2. Bedroom Types - If there are multiple bedrooms add one code for each followed by appropriate amenity codes.
BEDROOM BEDROOM_LIVING_SLEEPING_COMBO BEDROOM_OTHER_SLEEPING_AREA
2.1 Bedroom Amenities - These must be specified after the bedroom type code and are applied to the preceding bedroom type code. If there are multiple beds in the bedroom add one code for each.
BED_BUNK BED_CHILD BED_CRIB BED_DOUBLE BED_KING BED_MURPHY BED_QUEEN BED_SOFA BED_SINGLE
3. Nearest features Nearest features must consist of three parts in order joined by underscores, a feature type, the distance unit, the number value. For example NEAREST_BEACH_KILOMETERS_3 or NEAREST_BAR_METERS_200
NEAREST_AIRPORT NEAREST_BEACH NEAREST_GOLF NEAREST_RESTAURANT NEAREST_TRAIN NEAREST_BAR NEAREST_FERRY NEAREST_HIGHWAY NEAREST_SKI
KILOMETRES METRES MILES MINUTES
4. Location type features
5. Other features
9 Common Errors
Any errors reported by Hometogo will be visible when checking the links
internal error constructing XML - to see the faulty XML open https: //www.beds24.com/api/Hometogo.com/HA-3.4/unitRates?roomid=XXXXX&show=novalidation Please check you have selected the Channel (Hometogo) in your RATES (Channel Tab) or Daily Prices (Enable)