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==Common Errors==
Any errors occuring during updates will be emailed to you with the error message as returned by Despegar. Below are common error messages and how to fix them.
'''The field used to charge the price amount in room: 12345, ratePlan: 12345 for date/s: [xxxx) is incorrect because the hotel works with tax excluded. Be aware that this configuration affects the sell price.'''
Correct your setting for "Tax".
'''rate plan 840118 for dates xxx failed because the number of base guests informed (x) does not match the one for the room (x)'''
The number of guests Beds24 sends is different from the number of guests in Despegar. Make sure ghe numbers of guests in both Beds24 and Despegar match exactly.
==Disconnect==
*Unticking "Inventory" and "Prices" and "Bookings" will stop the synchronisation for a room.
*To completely disconnect the channel manager you might need to contact Despegar and ask them to disconnect you.
