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Email Message tab:
Email Message tab: or SMS tab:
Email Message tab:
Email Message tab: *Send Email = Guest and CC: Email Address
Email Message or SMS tab:
Email Message tab:
Email Message tab:
Email Message tab:
Email Message tab :
Email Message tab : *Send Email = Guest and cc
no edit summary
*Booking Status = Cancelled
*Trigger Action = Auto
*Send Email = Guest and cc: Email address
Note: If you are using deposit collection make sure you set SETTINGS->PAYMENTS->PAYMENT COLLECTION "Non Payment Booking Status" = Request.
*Flag Colour = Set as required
===Send an email message or SMS to Guest when booking made more than 10 days in advance===
Trigger tab:
*Trigger Event = Check-in
*Booking Status = No Change
*Update details as appropriate
===Send an email Email with a key code for a specific unit one day before check-in===
Trigger tab:
*Trigger Event = Check-in
*Booking Status = No Change
*Enter your text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables
===Send an email Email to guests from Channels===
Trigger tab:
*Trigger Event = After Booking
*Booking Status = No Change
*Enter you text. If you are using the "Additional Information" function SETTINGS->PROPERTIES->ROOMS->SET UP "Unit Names" you can use template variables
*Flag Colour - choose the flag colour
Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the emailEmail.
===Automatically send a message (email Email or sms) to guests that have Checked-out 30 days or more===
Trigger tab:
*Trigger Event = After Check-out
*Trigger Window = 365 days
Enter the details you want to send.
Booking Source = ALL (or select the booking source/Channel)
Send email Email : select the appropriate option
*Edit Email Subject - enter the subject for your Guests
*Edit Email Text :- enter the email Email text you wish to send to your guests include template variable
[PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Check the template variables for other options.
*Flag Text = The text you want to display
*Flag Colour - choose the flag colour
Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the emailEmail.
===Automatically send a Request for payment to your guests XX days before arrival===
Booking Source = ALL (or select the booking source/Channel)
Send email Email : select the appropriate option
*Edit Email Subject - enter the subject for your Guests
*Edit Email Text :- enter the email Email text you wish to send to your guests include template variable
[PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount in the booking deposit field if non zero, otherwise the outstanding balance. Check the template variables for other options.
*Flag Text = The text you want to display
*Flag Colour - choose the flag colour
Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the emailEmail.
*Invoice Balance = Any Payment made
*Send email Email : select appropriate option*Enter : Subject and email Email content
Booking tab: (optional)
*Info Code = LOCKSTATE_PIN
*Send Email = Guest and cc
*EMail Subject = Your access code (your text)
===Send Email to all current guest ===
Trigger tab:
*Trigger Event = Check-in
*Exclude Booking Info Code = CHECKOUT
*EMail Subject = Enter the appropriate details
*Email Text = Your text which includes the details for your current guests.
