17,098
edits
Changes
Jump to navigation
Jump to search
===Setup===To use this options you need a account with the payment gateway you want to use and connect it to Beds24. Payments will be made directly into your account with the gateway through which the guest makes the payment. Beds24 will be notified about the payment and the payment amount will be added to the "Charges and Payments" tab of the booking.
*Set "Non Payment Booking Status". Failed or non payments can be set to leave the booking in either cancelled or request status.
**'''Request''': When the guest clicks "Confirm Booking" the room gets reserved for the guest and will not be available for other guests to book. When they make a successful payment the status of the booking will automatically change to confirmed. If the payment is aborted or not successful the status of the room will still be blocked with the request status. You will then either need to change the status manually to cancelled or use an auto action to automatically change the status of Request bookings to Cancelled after a preset time. Auto Actions can be set up in SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS.
2. To add general information to the header section of the payment screen go to SETTINGS-> PAYMENTS-> and click on "Deposit Payment Header"
3. Enable one '''Step 2: Add payment instructions or more payment options.information for your guests'''
*Choose To add general information to the header section of the gateway payment screen click on "Deposit Payment Header" and enter the information there. '''Step 3: 'Enable one or more payment gateways or methodoptions.''*Go to (s) you want to use {{#fas:cog}} (SETTINGS-> ) PAYMENTS->PAYMENT GATEWAYS->STRIPE/PAYPAL/STRIPE..... and enter the required account information to connect your payment system to your account. Use the context help (? icons) and the page help (top right menu of each page) for instructions.
no edit summary
[[Category:Payments]]
[[Category:Guest_Management]]
<div class="heading">Payment Collection for Direct Online Bookings on the Booking page</div> ''This page is about the menu {{#fas:cog}} (SETTINGS-) > PAYMENTS->PAYMENT COLLECTION'' and explains how to collect deposits or full payments for direct online bookings.
__TOC__
== Collect Deposits for Web Site Bookings =How it works=If When you use this method require a the guest will not be able to complete the booking without making if they do not make a payment. You can choose which if bookings where guests did not complete the payments are considered "Cancelled" or "Requests".
If you offer guests to pay via bank transfer or cheque you can provide instructions on how to do this using "Offline Payments". The guest will then need to confirm that they will make the payment to finish the booking. For offline payments you will need to enter the payment manually into the "Charges and Payments" tab and adjust the status of the booking manually if required. =Setup='''Step 1: Set payment amount and '''1. Go to {{#fas:cog}} (SETTINGS-> ) PAYMENTS->PAYMENT COLLECTION *Select the "Non Payment Booking Status".**'''Request''': When the guest clicks "Confirm Booking" the room gets reserved for the guest and will not be available for other guests to book. When they make a successful payment the status of the booking will automatically change to confirmed. If the payment is aborted or not successful the status of the room will still be blocked with the request status. You will then either need to change the status manually to cancelled or use an auto action to automatically change the status of Request bookings to Cancelled after a preset time. Auto Actions can be set up in {{#fas:cog}} (SETTINGS) > GUEST MANAGEMENT > AUTO ACTIONS.
**'''Cancelled''': When the guest clicks "Confirm Booking" the room will not be reserved until the payment has completed. Other guests can still book the room until a successful payment has been made leaving a small risk of double bookings.
*Set the required amount. It can be a fixed amount, a percentage of the total or the value of the first nights accommodation.
*The currency used by will be the currency you have set in the '''PROPERTY - {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION''' currency to receive payments setting.
[[File:Payment2.png]]
[[File:Payment4.jpg]]
*In "Instruction" you can enter a custom information to display under the payment button.
For detailed instruction for each gateway/method when you click on please use the <span style="color:#007bff;“ >{{#far:question-circle}} </span> context help (? icons) and click on HELP <span style="color:#007bff;“ >{{#far:question-circle}} </span> help in the top right corner of the payment method help gateway menu page.
'''Step 4: Adjust your booking rule'''4. Go to {{#fas:cog}} (SETTINGS-) >PROPERTIES->BOOKING RULES
*Set "Booking Type" to either the Deposit Collection 1 or Deposit Collection 2.
[[File:Payment1.png]]
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} '''Note:''' </span> The booking rules for rates will override rules for rooms and booking rules for offers will override property booking rules. '''Note:''' If you set "Booking Type" in = "Collect CC - auto confirmed with Credit Card" or "Request CC - Requet only with credit card number" in SETTINGS->PROPERTIES->BOOKING RULES the guest will submit their credit card detail but the card will NOT be charged.
