2,912
edits
Changes
Jump to navigation
Jump to search
===How can I collect payments from guests booking through an OTA? ===
Beds24 is not involved in deposit collections for bookings from booking channels. Each booking channels handles them according to their rules/your account settings. If you use [[Stripe]] you can send cards send from OTAs to Stripe to charge them.
===How can I collect outstanding payments from guests booking through my website (Direct)? ===
If you have activated [[Stripe]] and have collected the guest credit card details then you can create a Pending Payment in the booking to collect the outstanding payment at a specified date/time. See the section on Pending Payments above.
If you do not have the guest credit card details, then you can send a Payment Request link in an email so they can make a payment via the activated payment gateways.
===Can I use a payment gateway to which Beds24 does not integrate? ===
