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Category:Payments

2,419 bytes removed, 14:56, 31 May 2021
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=====Stripe and Guest payments (3DS2) European Rules - Guest must be present=====
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If it is not possible to ‘Auto’ collect the payment due to SCA rules, then you can send a payment request to the guest for the outstanding balance.
 
'''Setup Booking Rules'''
 
SETTINGS > PROPERTIES > BOOKING RULES
 
Normal Bookings (30 days or more before checkin - Payment collection = 30%)
*Booking Type = Confirmed with Deposit Payment 1
 
Near term Bookings ( 0-30 days with Payment Collection = 100%)
*Days in Advance = 30
*Payment Type = Confirmed with Deposit Payment 2
 
 
'''Setup Payment Collection'''
 
SETTINGS > PAYMENTS > PAYMENT COLLECTION
*Deposit Payment 1 Percentage = 30%
*Deposit Payment 2 Percentage - 100%
 
'''Create Auto Actions'''
 
(Suggest 2 auto actions created, 1- Send payment link and 2 - send email to guest on successful collection of payment)
 
SETTINGS > GUEST MANAGEMENT > AUTO ACTIONS
 
Auto Action - Send payment request to collect balance 30 days before checkin
 
Trigger tab:
*Trigger Event = Check-in
*Trigger Time = -30 days
*Trigger window = 30 days
*Booking Source =All (for example, you can also set different rules for different channels)
*Invoice Balance = Not Zero
 
Message tab:
*Send Email : Booking API/Email Smart (select the appropriate option)
*Email Subject - enter the subject for your Guests
*Email Text :- enter the Email text you wish to send to your guests include template variable
[PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount for the outstanding balance.
 
Booking tab: (Optional)
*Execution = One time only
*Flag Text = The text you want to display
*Flag Colour - choose the flag colour
*Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email.
'''Send email to guest to confirm receipt of payment'''
 
Trigger tab:
*Trigger Event = Booking
*Trigger Time = Immediate
*Trigger Window = 365 day
*Booking Status = All not cancelled
*Invoice Balance = Any Payment made OR Invoice Balance = Zero (payment in full)
 
Message tab:
*Email Subject - enter the subject for your Guests
*Email Text :- enter the Email text you wish to send to your guests include template variable
You can use Invoice Template variables showing the booking charges/payments.
[INVOICETABLE] will show all of the Charges/Payments.
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===Without Stripe===
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