2,864
edits
Changes
Jump to navigation
Jump to search
'''Change of Stripe Account - Unable to collect payments'''
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> ONLY USE THIS IF YOU HAVE CHANGED YOUR STRIPE ACCOUNT DUE TO STRIPE ACCOUNT BEING BLOCKED
In Beds24 - Go to ACCOUNT MANAGEMENT > MANAGE ACCOUNT > MANAGE PROPERTY > MANAGE ROOM > BOOKINGS.
Tick the appropriate bookings, this will remove the authorisation from the initial account and allow new cards to be sent to the new Stripe Account.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> PLEASE ENSURE YOU SELECT ONLY THE BOOKINGS YOU NEED TO HAVE THE CREDIT CARD DETAILS CLEARED, IT IS NOT POSSIBLE TO RESTORE IF YOU ERASE BY MISTAKE.
