9,189 bytes added,
10:27, 30 July 2021 [[Category:Bookings]]
[[Category:How to]]
[[Category:Payments]]
[[Category:Stripe]]
<div class="heading">Stripe - Senda Payment Request to your guests to make a payment</div>
This page is about the menu {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE.
This page explains how to send a payment request to the guest to make a payment.
__TOC__
=Use=
You can use this method if:
You have a Stripe account and you have connected it to your property.
And
You require the guest to make a payment, you have a telephone booking and/or require the guest to make the payment.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you are in the EU and/or have guests from the EU, you may need to comply with 3DSecure Payments, this will require you to send a payment link to the guest to make the payment directly.</div>
=How it works=
You send a payment link to the guest so they can make the payment.
=Set up=
==='''Step 1:''' Setup Stripe Account ===
Go to {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and set:
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Stripe is compatible with the pending payments auto charge function and direct charging a stored card from bookings, when you connect via the ‘Connect’ Button.
*Click '''Connect''' Button. If you have multiple Stripe Accounts, ensure you connect to the correct Stripe account in your Stripe dashboard.
*Set '''Enable/Priority''' - if you plan to use multiple Payment gateways, set the number based on the order on the payment page.
*'''Save all cards to Stripe = Yes'''.
*'''Capture = Yes''', for your Beds24 booking page, this will collect the payment at the time of the booking.
*'''Payment Description''' - Description for Stripe payments, template variables can be used. This description will be seen in the STRIPE dashboard, this is not visible to the Guest.
*'''Title''' - Customise the title for this payment option.
*'''Instruction''' - Create an optional description to appear next to the Stripe pay now button.
==='''Step 2:''' Create Auto Auctions===
Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS
You can setup multiple auto actions to collect different amounts at different times.
Depending on when you want to collect the payments, deposit on booking, collect a payment after the cancellation period, collect a payment before they arrive.
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<div class="headline-collapse" >
====Auto Action 1 - Send Payment Request for the deposit ====
Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations.
</div>
<div class="mw-collapsible-content">
Click '''Create New Action'''
Trigger tab:
*Time
**Trigger Event = Booking
**Trigger Time = Immediately
**Time Window = 1 day
*Booking Source
**Booking Source =ALL (this will apply to all bookings)
If you want to have different auto actions/rules for each channel booking, then select the Channel from the list’
*Booking Conditions
**Group Booking Trigger = Trigger only Master
**Status = All not cancelled
**Invoice Balance= Any
Message tab:
*'''Send Message''' = Booking API/Smart Email
If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
*'''Email Subject''' - enter the subject for your Guests
*'''Plain Text Box''' - will send to channels using Message API
Message Text :- enter the text you wish to send to your guests include URL, you can set a value/percentage or full amount. [[Template_Variables| see here]]
Dear [GUESTNAME],
To confirm your booking,a deposit of 25% is required for your stay at [PROPERTYNAME].
Please use the link below to make a payment.
https://beds24.com/bookpay.php?bookid=[BOOKID]&g=st&pay=groupbalance&pc=25
We look forward to welcoming you.
Best Regards,
[PROPERTYNAME]
''To request the guest to make a payment of 25% of the booking balance (group), then use this setting &pay=groupbalance&pc=25''
''For a fixed amount of 100, the use &pay=100''
''You can also show different payment methods for the guest to choose, g=st,pp will show Stripe and Paypal payment gateways. ''
*'''HTML box''' - Email will be sent
Email Text :- It is possible to use the same details (URL) as in the Plain Text box above, alternatively you can use the template variable details below [[Template_Variables| see here]]
Dear [GUESTNAME],
To confirm your booking,a deposit of 25% is required for your stay at [PROPERTYNAME].
Please use the link [PAYLINK:25%] to make a payment.
We look forward to welcoming you.
Best Regards,
[PROPERTYNAME]
''[PAYLINK:25%] -Creates a payment link (HTML A tag) for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.You can also use a percentage over 100% if you want to charge extra for example for credit card payments.
[PAYLINK:200] - Creates a payment link (HTML A tag) for the fixed payment amount 200.''
Booking tab: Optional
*Flag Text = PayReq (for example)
*Flag Colour = select the colour as this will be visible in the Calendar/Bookings list
Booking Info tab:
*Optional, add a booking info tab for information and reporting
Booking Info tab: Optional, for information and reporting
*Booking Info Code = PAYREQ (for example enter the value - use one word only)
*Booking Info Text = Enter the description/text to show in for the Booking Info Code.
</div>
</div>
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
====Auto Action 2 - Send Payment Request for deposit after cancellation period expires. ====
Can be used for all bookings and EU countries and required to comply with EU 3DSecure regulations.
You only collect a payment from the guest after the 30 days cancellation period has expired.
</div>
<div class="mw-collapsible-content">
Click '''Create New Action'''
Trigger tab:
*Time
**Trigger Event = Checkin
**Trigger Time = -30
**Time Window = 30 day
*Booking Source
**Booking Source =ALL (this will apply to all bookings)
If you want to have different auto actions/rules for each channel booking, then select the Channel from the list’
*Booking Conditions
**Group Booking Trigger = Trigger only Master
**Status = All not cancelled
**Invoice Balance= Any
Message tab:
*'''Send Message''' = Booking API/Smart Email
If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
*'''Email Subject''' - enter the subject for your Guests
*'''Plain Text Box''' - will send to channels using Message API
Message Text :- enter the text you wish to send to your guests include URL, you can set a value/percentage or full amount. [[Template_Variables| see here]]
Dear [GUESTNAME],
To confirm your booking,a deposit of 25% is required for your stay at [PROPERTYNAME].
Please use the link below to make a payment.
https://beds24.com/bookpay.php?bookid=[BOOKID]&g=st&pay=groupbalance&pc=25
We look forward to welcoming you.
Best Regards,
[PROPERTYNAME]
''For a payment of 25% of the booking balance (group), then use this setting &pay=groupbalance&pc=25''
''For a fixed amount of 100, the use &pay=100''
''You can also show different payment methods for the guest to choose, g=st,pp will show Stripe and Paypal payment gateways. ''
*'''HTML box''' - Email will be sent
Email Text :- It is possible to use the same details (URL) as in the Plain Text box above, alternatively you can use the template variable details below [[Template_Variables| see here]]
Dear [GUESTNAME],
To confirm your booking,a deposit of 25% is required for your stay at [PROPERTYNAME].
Please use the link [PAYLINK:25%] to make a payment.
We look forward to welcoming you.
Best Regards,
[PROPERTYNAME]
''[PAYLINK:25%] -Creates a payment link (HTML A tag) for the payment request for a percentage of the outstanding balance. Use 100% to specify the full outstanding balance.You can also use a percentage over 100% if you want to charge extra for example for credit card payments.''
''[PAYLINK:200] - Creates a payment link (HTML A tag) for the fixed payment amount 200.''
Booking tab: Optional
*Flag Text = PayReq (for example)
*Flag Colour = select the colour as this will be visible in the Calendar/Bookings list
Booking Info tab:
*Optional, add a booking info tab for information and reporting
Booking Info tab: Optional, for information and reporting
*Booking Info Code = PAYREQ (for example enter the value - use one word only)
*Booking Info Text = Enter the description/text to show in for the Booking Info Code.
</div>
</div>