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Open the booking and go Yes, Bookings can be changed or moved to the Summary tab, then change the another room/unit and click SAVEor rental if required.
Go to BOOKINGS > Booking Grid and you can The Calendar has a drag -and drop a function which will allows to quickly change the room or rental assignment. Or open the booking from one and go to the Summary tab, then change the room to another/unit and click SAVE.
Yes, you You can change the status of of direct bookings within Beds24.com. Bookings from Channels should be cancelled within form the Channel and modifications/cancellations will then be imported into Beds24 "Summary" tab.
Open Bookings from Channels have to be be cancelled at the booking and go to Summary tab Channel and change the STATUSmodifications/cancellations will then be imported into Beds24.
You For direct bookings can set which information you require your guest to enter when they make a booking. You can set optional/mandatory information, additionally you can set Custom Questions (if required).
=== How can I change For channel bookings the details in the first line of the Charges & Payments and/or Invoice tab of a booking? === Go to SETTINGS > GUEST MANAGEMENT > INVOICING > INVOICE ITEM ROOM DESCRIPTIONchannels determine which information is collected. If this is left blank a default description consisting of the room name, check in and check out dates [ROOMNAME1] [FIRSTNIGHT] - [LEAVINGDAY] Beds24 will be used. === Can I change the booking status? === The booking status are defined, it is not possible to change import all information the statuschannels send.
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== Bookings ==
Beds24 shows real-time availability. Bookings can be instant (auto confirmed) or on request (manually confirmed or declined).
=== Can bookings be moved between roomsor rentals? === Yes, Bookings can be changed or moved to another room if required.
=== Can I (ownerhost) cancel bookings? ===
=== Can guests cancel bookings? ===
Yes, you can provide guests the option to view and cancel direct bookings but not change them. Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT -> GUEST LOGIN and click HELP for instructions.
If the booking was made a Channel, suggest the guest contacts the Channel to cancel the booking, this ensures that your availability is updated and the dates re-opened.
=== Can Do you support group bookings be grouped together? ===
Yes. If your guests book multiple rooms, you /rentals a group booking is created. You can also manually 'Groupgroup' the bookings together, you will see the list of 'grouped' bookings when you open any one of the bookings in the Group.
Open the initial booking (Master), go to the Invoice tab and scroll to the bottom, then add the new booking into the 'Add Existing booking to Group'.
=== What information is gathered during the booking process? ===
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING QUESTIONS you can identify the Standard Questions and define any additional questions in Custom Questions.
=== Can I highlight certain bookings? ===
Flags can be used to flag bookings that require special attention.
The flag text is displayed with the other booking fields within the control panel and the [FLAG] template variable can be used to display this text as "hovertext" when the mouse cursor is positioned over the flagged booking in the Calendar view.
Flags can also be automatically applied via Auto Action which you can set up in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT->AUTO ACTIONS.
== Channel Manager ==
We synchronise with over 60 booking channels and are preferred/premium partner with Booking.com, Airbnb and VRBO/Homeaway Group and Elite partner with Expedia. For a complete list of connected channels please see www.beds24.com/channel-manager.html. We have a two way XML connections API connection with major booking all mayor channels so Beds24.com can export inventory and prices and import bookings and modifications to bookings instantly and for some also send content like descriptions and pictures and can even create accounts with the channels. You can find details for each connected channel [[Channel_Manager_Capabilities|here]].
=== What is the difference between API/XML Connection and iCal Connection? ===
API/XML - Beds24.com can export inventory and prices and import bookings and modifications to bookings.To some channels we can also send pictures and descriptions.
iCal - Beds24.com can export availability and blocked dates, import bookings (summary information), the capabilities of the connection depend on the channel.
=== What are the fees for using Beds24? ===
With Beds24 you only pay for what you use. There is a basic fee for the use of the system which is based on the number of rooms /rented units set up plus fees for the services which are used.
You can find detailed information and a [http://beds24.com/pricing.html calculator] on our website to calculate the monthly fee for your set up.
== Pictures ==
The new responsive booking page allows up to 5 pictures per property plus up to five pictures per room /rental and offer. By default the adaptive version of the booking page allows for You can choose to show one picture per unit but you can add a Woo slider which will let you display multiple picturesor picture sliders. If you are comfortable working with HTML you can also add multiple pictures directly. Go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE-> PICTURES and click HELP (top right menu) for instructions. === Can Beds24 send pictures to OTAS? ===We can send pictures and content to many channels including Airbnb, Booking.com, Google, TripadvisorRentals and the VRBO group. === Can we add pictures/images to Extras/ Upsell Items? ===
=== Can we add pictures/images to Upsell Items? ===
Yes, please go to {{#fas:cog}} (SETTINGS) BOOKING ENGINE -> UPSELL ITEMS, and click HELP (top right menu) for the instructions.
== Wordpress ==
=== Does Beds24 have a wordpress Wordpress plugin? ===
Beds24 provides a free Wordpress plugin (https://wordpress.org/plugins/beds24-online-booking/) which makes it easy to add booking technology to any Wordpress site via shortcodes. The actual management of bookings and inventory is done directly in the Beds24 control panel.
== Cancel Account==
=== How can I cancel my account? ===
You can cancel your account yourself at any time in {{#fas:cog}} (SETTINGS) ACCOUNT > BILLING.
