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*The first message will be sent when the guest clicks "Confirm Booking" and before they have made the payment. *The second message will be sent when the guest selects the payment type.
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'''If you have set "Non Payment Booking Status" = Request''' in {{#fas:cog}} (SETTINGS) PAYMENTS >PAYMENT COLLECTION then the system may send two confirmation messages.
If you have set up deposit collection in {{#fas:cog}} (SETTINGS) PAYMENT COLLECTION the "Instruction" which you have entered in the deposit collection settings will be added to the confirmation message. '''The display order is''':
