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Category:Confirmation Messages

86 bytes added, 11:29, 1 April 2022
==Offline payment, Custom gateway or Credit card collection==
'''Depending on the payment method If you have set "Non Payment Booking Status" = Request''' in {{#fas:cog}} (SETTINGS) PAYMENTS >PAYMENT COLLECTION then the system may send out two confirmationsconfirmation messages.'''
*The first confirmation message is will be sent out as soon as when the guest clicks "Confirm Booking" to confirm their requestand before they have made the payment. A *The second message containing the payment instruction message will be sent if a payment instruction for this method is entered in {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS->OFFLINE PAYMENT/CREDIT CARD CUSTOM GATEWAY '''after''' the guest completed the payment, entered their card details or accepted to pay offline.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> If you do not want to send two confirmation messages set "Non Payment Booking Status" = Cancelled.
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