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[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new properties and rooms</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SYNC CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
If you have a Booking.com group account you can send properties and rooms directly from Beds24 to Booking.com.
'''Step 2: Check your content meets Booking.coms requirements'''
*Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
*As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > CONTENT > SPECIFIC CONTENT.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
After we have notified you that we have registered your legal entity ID and your content meets Booking.coms requirements you can push properties and rooms:
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > CONTENT > SYNC CONTENT
##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.
##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names. If not you can set a specific name just for Booking.com in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC ROOM CONTENT.
##Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
You can access your property score on Booking.com and suggestions on how to improve your properties performance.
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SYNC CONTENT
*Click on the "Check Status" button.
PETS_SERVICE_ONLY
If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom".
EVENTS_ALLOWED
'''Cancellation policies''' and "Quiet Hours" are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom". Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> nest to the setting for information on the possible values.
===Fees and Taxes===
*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES
*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> CONTENT > SPECIFIC PROPERTY CONTENT in "Custom".
===Room Configuration: Define Bedrooms and Bathrooms===
===Meals===
If you offer meals you can set these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom".
===Accepted Payments===
You can set a security deposit
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.
*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.
If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.
You can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom".
===License (rentals only)===
When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > CONTENT > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.
===Type of Residence, Property managed by (rentals only)===
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> CONTENT > SPECIFIC PROPERTY CONTENT in "Custom".
===Key Collection (rentals only)===
If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > CONTENT > SYNC CONTENT.
===Star Rating (hotels only)===
If you have a starrating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > CONTENT > SPECIFIC PROPERTY CONTENT i in "Custom".
= Common Errors =
'''Code 733 - Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en''''
Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names. If not you can set a specific name just for Booking.com in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC ROOM CONTENT.
'''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account manager'''
'''TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location'''
You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
'''TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location'''
You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
'''TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'''
You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
'''XML: Being built'''
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SYNC CONTENT and click on "Open" as specified in Step 3/7
=Update Content to Booking.com=
You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT> SYNC CONTENT.
#Click "Update to Booking.com" for the property or room you want to update.
#Click on the "View content" link to see what will send.
#If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".
Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
PARKING_DISABLED
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT > SPECIFIC ROOM CONTENT.
Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
