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=== Airbnb ===
====Who can use the Airbnb API connection?====
All customers can use the API connection. Airbnb support can give you more information on Airbnb`s policies and restrictions if required.
==== Can I import a listing from Airbnb to Beds24?====
Yes. The process is explained [[Connect_Airbnb_Account#Import_listings_from_Airbnb| here]].
====Can I connect listings that I am a Co-Host?====
Airbnb does not allow Co-hosts to use their API. This means if you are a Co-Host Airbnb will not allow you to connect your co-hosted listings via Beds24 (or any other channel manager). Solutions to this limitation are:
*Ask the host to transfer their account to you.
*Your hosts make the connection between their Airbnb accounts and Beds24 themselves'''
**You can create a (temporary) subaccount in Beds24 for each of your hosts. Your hosts will have a login where they then can connect their Airbnb accounts.
**If you manage a large number of properties we can give you the "Connect with Airbnb Account" button. Your hosts will then be able to use this button outside of Beds24 so they will not need to log into
====What is the difference between the API connection and the iCal connection?====
Main differences are the update speed and the transferred data. iCal updates can take up to 24 hours which makes it unreliable. Changes via the API are applied within a minute.
The API interface can:
*Update instantly
*Import bookings (including personal data, number of guests, price), modifications and cancellations from Airbnb
*Facilitate communication with the guest directly from the booking
*Create listings
*Send content and update content
*Send pictures
*Automatically send availability to Airbnb
*Send prices from Beds24 to Airbnb
The iCal interface can only export inventory and import bookings for which Airbnb provides limited information only (no guest name, no price, no Email address), booking modifications and booking cancellations.
====I am already listed with Airbnb. Can I connect it?====
Yes. You can connect an existing Airbnb account.
====Can I still use Ical?====
Of course, you can use iCal or API but not both for the same room (remember that iCal has delays and does not transfer prices or detailed booking information).
====Can have requests only?====
By default we only support instant book because it is proven that listings on instant book generate more bookings and have a better ranking.
We strongly recommend to only use instant book but if required we can set individual listings to be bookable on request only. Airbnb only allows listings which are not listed on any other OTA which facilitates instant book to be set to 'Request'. This means if you only want requests from Airbnb you need to disconnect/can not use OTAs/portals like Booking.com, Expedia, Ctrip, Agoda
==== Can I connect more than one Airbnb account? ====
Yes. You can connect multiple Airbnb accounts.
====Can I send special prices to Airbnb?====
Yes. This [[Setting_Prices_for_Booking_Channels|tutorial]] explains how to do this.
====If I have a room type with 6 units (i.e. 6 double rooms) do I need a listing for each room?====
No. Beds24 supports room types with Airbnb.
==== Will I receive notifications on new bookings or changes?==
Airbnb will send you a notification for new bookings.
==== Do guests receive a confirmation? ====
The channel confirms the booking with the guest. Beds24 will not sent a confirmation message. If you want to send one as well you can set up an Auto Action Email.
==== Do I have to confirm bookings?====
No. All listings managed via API are activated for instant booking meaning all bookings are confirmed. You have the option to cancel bookings if required in the Airbnb extranet.
==== How can I communicate with guests?====
You can communicate with guests directly from the booking in Beds24 via Airbnbs messaging system
==== How will I get paid?====
The channel charges the guest and pays you via bank transfer or Paypal.
== Can guests modify bookings?====
==If a guest modifies a booking you will receive an Email from Airbnb. If you agree to the modification Beds24 will import the modification.
==== Can agencies use the API connection?====
Yes. You can connect to multiple Airbnb host accounts.
====Can I send several languages?====
Yes.
====Can I connect dorms?====
Yes, Airbnb supports dorms. See this page for the settings:- https://wiki.beds24.com/index.php/Airbnb_DORMS
===Booking.com ===
