3,055
edits
Changes
Jump to navigation
Jump to search
no edit summary
You might have read about security issues around phishing in the hospitality industry.
----
'''What is happening?'''
Criminals are gaining access to guest data and using it to contact the guests asking for full payment in advance.
Hotels are receiving phishing emails disguised as messages from a booking channel or channel manager. These emails contain a link to a fake extranet site where users are entering their username and password, unaware of the pending risks. The “phishers” are collecting these credentials to then access extranets and collect customer data such as credit card details, telephone numbers and email addresses. Using this information, they are then reaching out to guests attempting to collect payments.
'''What can you do?'''
*Be careful with any email asking you to login to an account and make sure you are logging into the real website.
