Please make sure you enter the '''your correct property ID'''. facebook stores the data in cookies on your pc which makes it remember the old settings.
If it you did enter a wrong property ID deinstall the app. Then try again using a different computer or different browser, or deleting cookies first. If this does not work please contact uswe need to make changes in our database. We can reset your account and the account of the user whose number your entered. Please open a support ticket with a link to your facebook page and you facebook page ID (number). You can find it when you log into your facebook page and link to your facebook page and a link to your facebook page. NOTE: Resetting accounts is an extra service which we will need to charge a fee for.
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