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Category:Booking.com

591 bytes added, 13:15, 27 January 2015
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'''internal error (database error), please try again later: Could not connect to database dsn'''
The channel reported that at the time of the message they had a temporary internal connection problem. If these messages stopped the connection is working again.
 
'''Missing Credit Card Details'''
If Booking.com sends the credit card number you will be available in the "Invoice" tab of the booking. The encrypted CCV code is in the booking notification email sent to the host.
*If the CCV number is showing as Not Available Booking.com did not send it. Please ask Booking.com to always send it to Beds24
*If credit card details are always missing please ask Booking.com to send credit card details to Beds24
*If Booking.com normally sends credit card details but did not do so for a specific booking please ask Booking.com to only accept bookings with a credit card number and if required ccv
==Notes==
1) Credit card details are imported and shown on the "INVOICE" tab of the booking. You may have If not please refer to specificaly request Booking"Missing Credit Card Details" above.com to send the CCV number if it is showing as Not Available. 
2) We can make a once off request to Booking.com to import your existing bookings (up to 3 months old). Please contact booking.com first and ask if your property is configured to allow this. If it is contact us. The success of the booking import depends on Booking.com returning your pre XML bookings correctly and we cannot guarantee it will be successful.

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