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[[Category:Bookings]]
This page explains how cancellation policies can be handled.
By default the system uses the policy you have set under SETTINGS -> PROPERTIES -> BOOKING RULES.
You have the option to override these settings for individual rates. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message.
*To display your policy or a link on your online booking page go to SETTINGS -> BOOKING PAGE -> PAGE DESIGN -> CONTENT click on "Page Footer" if you are using the adaptive booking page or on "Property Description 2" if you are using the responsive booking page and enter your policy or your link.
