== FAQ ==
=== How do I modify or cancel a booking?===
Bookings coming from a channel should be modified by the channel not manually because the updates the channel sends will override modifications in Beds24. Cancelling a booking in Beds24 will not cancel the booking in Booking.com and can cause a double booking. Please ask booking.com or the guest to cancel the booking in Booking.comand the cancellation will be sent to Beds24. If for some reason you need to make a change in Beds24 and do not want the channel to override it, you can set "Allow Channel Modifications" = No ("Details" tab of the booking"). If you have changed the room you can set "Allow Channel Modifications" = All but not room changes.
If for some reason you need to make a change in Beds24 you can open the booking and set "Allow Channel Modifications" = No ("Details" tab of the booking"). If you have changed the room you can set "Allow Channel Modifications" = All but not room changes.
=== How do I add a promotion or special price?===
You can set up promotions in the Booking.com extranet. Please note that rules like minimum stays set in Beds24 will not apply and have to be set directly in Booking.com.