Stripe Security Deposit capture

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Stripe - Authorise a Refundable Security Payment
This page is about the menu  (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and authorisation of a refundable payment and explains how to setup a pending payment to ‘Capture/Authorise’ a refundable Security Deposit. 

1 Use

You can use this method if:

You have a Stripe account and you have connected it to your property.

And

You require a refundable Security deposit to be authorised on the guest credit card.

If you are in the EU and/or have guests from the EU, you may need to comply with 3DSecure Payments, this will require you to send a payment link to the guest to make the payment directly.

2 How it works

With Stripe you can authorise a payment on a credit card to be released after a fixed period if the payment is not collected. You can define the Due date/time and the amount to be authorised.

3 Set up

Step 1: Setup Stripe Account

Step 2: Create a Payment Rule - Capture Refundable Security Deposit

Step 3: Create Auto Actions

4 Credit Card details at Stripe

The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged.

Multiple cards can be sent for each Stripe customer and a specific one selected when charging.

Stripe will only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24.

Info Codes in the "Info" tab of the booking show you which action was performed.

Code Use
CARDTOSTRIPE card details were sent to Stripe
STRIPEPAYMENT payment imported from Stripe
STRIPEFAIL card could not be sent to Stripe
CARDEXPIRES added when the card expires before check-in
STRIPEAUTHORIZE payment has been authorised by Stripe
STRIPEREFUND refund has been processed at Stripe
CARDFAILSTRIPE card has failed at Stripe, see the note for reason