Stripe deposit and balance

From Beds24 Wiki
Jump to navigation Jump to search


Stripe - Collect a deposit at time of the booking and outstanding balance before Checkin
This page is about the menu  (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > STRIPE and automatic payment collection and explains how to setup payment collection and pending payments to collect a deposit at the time of the booking and a balance before the guest check-in.

1 Use

You can use this method if:

You have a Stripe account and you have connected it to your property.

And

You have bookings from your direct booking page.

And/Or

You have bookings from booking Channels/OTAs.

If you are in the EU and/or have guests from the EU, you may need to comply with 3DSecure Payments, this will require you to send a payment link to the guest to make the payment directly.

2 How it works

Credit card details will be sent to Stripe and you can collect a payment. You can define the Payment Due date/time and the amount of the payment. You want to collect full payment at the time of the booking. For bookings created within 14 days (for example) of check-in, collect the full payment (Near term bookings)

3 Set up

Step 1: Setup your Booking Rules for Payment Collection

Step 2: Setup the Payment Collection Rules

Step 3: Setup Stripe Account

Step 4: Create a Payment Rule (Optional)

Step 5: Create Auto Actions

4 Credit Card details at Stripe

The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged.

Multiple cards can be sent for each Stripe customer and a specific one selected when charging.

Stripe will only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24.

Info Codes in the "Info" tab of the booking show you which action was performed.

Code Use
CARDTOSTRIPE card details were sent to Stripe
STRIPEPAYMENT payment imported from Stripe
STRIPEFAIL card could not be sent to Stripe
CARDEXPIRES added when the card expires before check-in
STRIPEAUTHORIZE payment has been authorised by Stripe
STRIPEREFUND refund has been processed at Stripe
CARDFAILSTRIPE card has failed at Stripe, see the note for reason