Difference between revisions of "Pre-Arrival tool"
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[[Category:Guest_Experience_Integrations]] | [[Category:Guest_Experience_Integrations]] | ||
[[Category:Self-Check-in]] | [[Category:Self-Check-in]] | ||
| − | <div class="heading">Pre-Arrival | + | <div class="heading">Pre-Arrival Tool</div> |
| − | This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > | + | This page is about the menu {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL-TOOL |
=General Information= | =General Information= | ||
| − | ChargeAutomation provides a free Online Pre Check-in | + | [https://chargeautomation.com/ ChargeAutomation] provides a free Online Pre Check-in tool for Vacation Rentals & Hotels. |
| − | For Beds24 normal channel manager fees apply. | + | For Beds24 normal channel manager fees apply. |
=Capabilities= | =Capabilities= | ||
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'''Step 1: Activate Rooms ''' | '''Step 1: Activate Rooms ''' | ||
| − | Go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > | + | Go to {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL-TOOL set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation |
'''Step 2: Connect to ChargeAutomation''' | '''Step 2: Connect to ChargeAutomation''' | ||
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*Under PMS tab you select Beds24 | *Under PMS tab you select Beds24 | ||
*Select your pre-arrival preferences | *Select your pre-arrival preferences | ||
| + | *Map guest responses | ||
| + | |||
| + | For further information please use the help in ChargeAutomation. | ||
=How it works= | =How it works= | ||
| Line 40: | Line 43: | ||
=Troubleshooting= | =Troubleshooting= | ||
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| − | |||
=Disconnect= | =Disconnect= | ||
To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL | To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL | ||
Latest revision as of 10:29, 21 April 2022
Pre-Arrival Tool
This page is about the menu (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL-TOOL
Contents
1 General Information
ChargeAutomation provides a free Online Pre Check-in tool for Vacation Rentals & Hotels.
For Beds24 normal channel manager fees apply.
2 Capabilities
The tool lets you:
- Collect guest ID/passport
- Collect ´credit card scan
- Collect Email, phone number
- Collect selfie
- Accept "Terms & Conditions"
- Collect E-signature
- Collect information (i.e. arrival time, email, number of guests)
- Offer upsells
- Import booking modifications
3 Set up
Step 1: Activate Rooms
Go to (SETTINGS) APPS & INTEGRATIONS > PRE-ARRIVAL-TOOL set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation
Step 2: Connect to ChargeAutomation
- Login in to ChargeAutomation
- Under PMS tab you select Beds24
- Select your pre-arrival preferences
- Map guest responses
For further information please use the help in ChargeAutomation.
4 How it works
When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.
Information collected from the guest is posted back to Beds24.
5 Troubleshooting
6 Disconnect
To stop Beds24 sending data untick the check boxes in (SETTINGS) APPS & INTEGRATIONS > PRE ARRIVAL TOOL
