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We <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> SMS can setup only be used to communicate Information about a custom SMS sending number for a feecurrent booking. The sending number must be a phone number owned by For legal reasons you and be able to receive SMS messages. The fee is non refundable, please check the can not use SMS sending service works reliably for your needs before requesting this servicemarketing purposes including discounts or vouchers.
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<span div class="bluebox" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> This [https://beds24.com/wizard/wizard4.php wizard] guides you though the optionsBeds24 handles all aspects of communication.
Hosts will automatically receive an E-mail '''notification''' when there is a '''new online booking, a modification to a booking or a cancellation'''. For '''direct bookings from the booking page''' Beds24 will '''automatically send a confirmation message''' to the guest which you can fully customize. For all other '''communication with guests''' including personal confirmations for bookings from channels or manually added bookings, can set up '''Auto Actions with templates"" which can be used for '''manual''' or '''automated''' sending. Beds24 has direct '''messaging integrations with Airbnb, Booking.com, Expedia and the Vrbo group''' allowing you to access, reply, and start new messages directly from Beds24. </div> <span class="" style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> This [https://beds24.com/wizard/wizard4.php wizard] guides you though the options. <span class="" style="color: #f3e504; font-size: 250150%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Use the links to the sub pages at the bottom for more details.
== Notifications to host ==
===SMS===
In {{#fas:cog}} (SETTINGS) ->GUEST MANAGEMENT->AUTO ACTIONS you can set up manual and automated Auto Actions to send SMS messages to guests. We can set a short alphanumeric code (max 11 char) that the guest sees as the sender of the message for a fee. This could be your trading name for example. The code will be set for the masteraccount (the account paying for the SMS) and apply to guestsall subaccounts.
===Messages via Guest Login ===
===Messages from OTAs ===
You can get communicate with Airbnb and , Booking.com and VRBO guest directly from Beds24. See the Airbnb and , Booking.com and VRBO help pages on how to enable this functionfor more information.
===Languages ===
If you have activated multiple languages in {{#fas:cog}} (SETTINGS) ->BOOKING ENGINE->INTERNATIONALIZATION you can set templates in multiple languages. The language code from the "Mail & Actions" tab of the booking is used to determine which language Email correspondence is sent to the guest. Not all OTAs send language information. If you set "Deduce language from country" = Yes in {{#fas:cog}} (SETTINGS) ->CHANNEL MANAGER the system will try to deduce the language from the guests country if no language information is available.
<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> As a service to the guest the content of the confirmation table and invoice table will always use the guests language even if it is not supported.
==Email Addresses==
