Category:Confirmation Messages: Difference between revisions

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Select the appropriate language if you have activated multiple languages in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.
Select the appropriate language if you have activated multiple languages in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.


=Additional Messages and Confirmation Messages for Bookings from Channels, Confirmation Messages for manually entered bookings=
=Confirmation Messages for Bookings from Channels, Confirmation Messages for Manually Entered Bookings=
If you want to send confirmation messages or welcome messages to guests who did not book on your web site or send additional messages you can set up Auto Action Emails in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.
If you want to send confirmation messages or welcome messages to guests who did not book on your web site you can set up Auto Action Emails in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.
 
=Other Messages=
If you want to send additional messages you can set up Auto Action Emails in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS.


=Checking Guest Communication Messages=
=Checking Guest Communication Messages=
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You can trigger the items individually by going down the list, to the action, then click 'Do Now' or 'Redo'.  
You can trigger the items individually by going down the list, to the action, then click 'Do Now' or 'Redo'.  


If your auto action items include an 'Email' and other actions, then click on 'Send Now' or 'Redo' for the Email action, then in the popup window you will see the other items (tick box) that can/should trigger, you can select which actions can trigger with the Email, untick or leave all boxes to trigger all again.
If your Auto Action items include an 'Email' and other actions, then click on 'Send Now' or 'Redo' for the Email action, then in the pop-up window you will see the other items (tick box) that can/should trigger, you can select which actions can trigger with the Email, untick or leave all boxes to trigger all again.
 


=Troubleshooting=
=Troubleshooting=