Pre-Arrival tool: Difference between revisions
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[[Category: | [[Category:Marketplace]] | ||
[[Category:Guest_Experience_Integrations]] | [[Category:Guest_Experience_Integrations]] | ||
[[Category:Self-Check-in]] | [[Category:Self-Check-in]] | ||
<div class="heading">Pre-Arrival | <div class="heading">Pre-Arrival Tool</div> | ||
This page is about the menu {{#fas:cog}} (SETTINGS) | This page is about the menu {{#fas:cog}} (SETTINGS) MARKETPLACE > PRE-ARRIVAL-TOOL | ||
= | =General Information= | ||
ChargeAutomation provides a free Online Pre Check-in | [https://chargeautomation.com/ ChargeAutomation] provides a free Online Pre Check-in tool for Vacation Rentals & Hotels. | ||
For Beds24 normal channel manager fees apply. | For Beds24 normal channel manager fees apply. | ||
=Capabilities= | =Capabilities= | ||
| Line 27: | Line 27: | ||
'''Step 1: Activate Rooms ''' | '''Step 1: Activate Rooms ''' | ||
Go to {{#fas:cog}} (SETTINGS) | Go to {{#fas:cog}} (SETTINGS) MARKETPLACE > PRE-ARRIVAL-TOOL set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation | ||
'''Step 2: Connect to ChargeAutomation''' | '''Step 2: Connect to ChargeAutomation''' | ||
*Login in to ChargeAutomation | *Login in to [https://chargeautomation.com/ ChargeAutomation] | ||
*Under PMS tab you select Beds24 | *Under PMS tab you select Beds24 | ||
*Select your pre-arrival preferences | *Select your pre-arrival preferences | ||
*Map guest responses | |||
For further information please use the help in ChargeAutomation. | |||
=How it works= | =How it works= | ||
| Line 40: | Line 43: | ||
=Troubleshooting= | =Troubleshooting= | ||
=Disconnect= | =Disconnect= | ||
To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) | To stop Beds24 sending data untick the check boxes in {{#fas:cog}} (SETTINGS) MARKETPLACE > PRE ARRIVAL TOOL | ||
Latest revision as of 18:58, 17 September 2025
Pre-Arrival Tool
This page is about the menu (SETTINGS) MARKETPLACE > PRE-ARRIVAL-TOOL
General Information
ChargeAutomation provides a free Online Pre Check-in tool for Vacation Rentals & Hotels.
For Beds24 normal channel manager fees apply.
Capabilities
The tool lets you:
- Collect guest ID/passport
- Collect ´credit card scan
- Collect Email, phone number
- Collect selfie
- Accept "Terms & Conditions"
- Collect E-signature
- Collect information (i.e. arrival time, email, number of guests)
- Offer upsells
- Import booking modifications
Set up
Step 1: Activate Rooms
Go to (SETTINGS) MARKETPLACE > PRE-ARRIVAL-TOOL set "Synchronization" = enable for all rooms you want to connect to ChargeAutomation
Step 2: Connect to ChargeAutomation
- Login in to ChargeAutomation
- Under PMS tab you select Beds24
- Select your pre-arrival preferences
- Map guest responses
For further information please use the help in ChargeAutomation.
How it works
When a new reservation is received, a link is emailed to the guest to complete their pre-arrival.
Information collected from the guest is posted back to Beds24.
Troubleshooting
Disconnect
To stop Beds24 sending data untick the check boxes in (SETTINGS) MARKETPLACE > PRE ARRIVAL TOOL