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Created page with "Category:Channel Manager Category:Error Messages from Channels Category:Set up Instructions ''Synchronising Beds24.com with eDreams.com'' http://www.eDreams.com..." |
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[[Category:Channel Manager]] | [[Category:Channel Manager]] | ||
[[Category:Error Messages from Channels]] | [[Category:Error Messages from Channels]] | ||
[[Category: | [[Category:Troubleshooting]] | ||
<div class="heading">eDreams</div> | |||
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EDREAMS and explains how the connection with eDreams works and how to set it up. | |||
https://www.eDreams.com | |||
===General=== | ===General=== | ||
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works. | *[[:Category:Channel Manager|Click here]] for general information on how the channel manager works. | ||
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | *This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | ||
'''About eDreams ODIGEO''' | |||
eDreams ODIGEO Connect is eDreams ODIGEO's lodging platform, created for hoteliers to help them advertise and sell their hotel, B&B or apartment on eDreams ODIGEO brands (eDreams, Opodo, GoVoyages and Travellink). | |||
It allows hoteliers to connect directly with the #1 flight OTA in Europe (with 37% market share) and the #2 OTA Worldwide in flight revenues and promote their product, giving them access to millions of international air travellers across 45 markets, covering 80% of the total travel market. | |||
eDreams ODIGEO Connect has 251 websites and apps in 20 languages and 36 different currencies on one central platform. It is also home of the first subscription program in the travel industry, Prime, with more than 2 million subscribers who get access to discounts and special promotions as well as a priority customer service telephone line, in exchange for an annual subscription fee. | |||
=== Capabilities === | === Capabilities === | ||
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*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | *We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | ||
*Beds24 can send a single (1 person), double (2 guests) and room price which is will apply for the maximum occupancy. | *Beds24 can send a single (1 person), double (2 guests) and room price which is will apply for the maximum occupancy. | ||
*If you use fixed prices, 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple fixed prices with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the fixed prices can not be sent. | |||
*If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send. | |||
*eDreams can support more than one price per room for example to send prices for different minimum stays, meal options or refundable and non-refundable prices and can auto calculate child rates. See chapter "Multiple Rates" below. | *eDreams can support more than one price per room for example to send prices for different minimum stays, meal options or refundable and non-refundable prices and can auto calculate child rates. See chapter "Multiple Rates" below. | ||
'''Bookings''' | '''Bookings''' | ||
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== Set Up== | == Set Up== | ||
===eDreams=== | ===eDreams=== | ||
*Contact your eDreams market manager and request Beds24 as channel manager | |||
===Beds24=== | ===Beds24=== | ||
*Enter your | *Enter your the ID your eDrams market manager gave you in "Hotel ID" | ||
*Choose if the prices sent from Beds24 include tax or not | *Choose if the prices sent from Beds24 include tax or not | ||
*Map your rooms and rates | *Map your rooms and rates | ||
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[[Media:standard_rate_mapping.png|view large]] | [[Media:standard_rate_mapping.png|view large]] | ||
Rates can send a price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate If you have more than 3 occupancy levels you can set up additional rates or daily prices in Beds24 for each occupancy level using and map map them in the channel settings of the rate or the daily price. | |||
<span | <span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send. Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed. | ||
== Price Multiplier == | == Price Multiplier == | ||
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==Multiple Rates at eDreams== | ==Multiple Rates at eDreams== | ||
eDreams can support more than one price per room for example to send prices for different | eDreams can support more than one price per room for example to send prices for different meal options or refundable and non-refundable prices. | ||
Beds24 can map a different Beds24 rate or offer to each eDreams rate. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]]. | |||
If you do not have the appropriate rate ids you need to request eDreams to add them. | If you do not have the appropriate rate ids you need to request eDreams to add them. | ||
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[[Media:channel_activation.png|view large]] | [[Media:channel_activation.png|view large]] | ||
<div class="warning">{{#fas:exclamation-triangle}} If you receive error messages fyou will need to fix them immediately. The channel will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them. </div> | |||
New Bookings are imported. Modifications and cancellations to bookings are also imported. | New Bookings are imported. Modifications and cancellations to bookings are also imported. | ||
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Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually. | Existing bookings are not automatically imported when the connection is established and should be entered into Beds24 manually. | ||
== Updates == | ==Virtual Credit Cards == | ||
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly. | Odigeo sends virtual credit cards. Virtual cards can be set to be auto charged. This option is available for customers who use [[Stripe|Stripe]]. | ||
== Updates and Changes== | |||
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly. | |||
== Notes == | == Notes == | ||