Hometogo Mapping: Difference between revisions

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  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and explains how to set up an XML connection with Hometogo.
  This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and explains how to set up an XML connection with Hometogo.


=Coming Soon=
<div style="display:none">
==General==
==General==
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
*Via this interface you will be visible on other Hometogo brands such as e-domizil,  Atraveo, Wimdu, Tripping and Casamundo
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Use the [https://www.hometogo.com/connection-guide/zk3u5/ Hometogo Property Manager Handbook] for information on how to work with Hometogo.


== Capabilities ==
== Capabilities ==
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*Beds24 sends date changes made in Beds24 and status changes to "Cancelled" to Hometogo
*Beds24 sends date changes made in Beds24 and status changes to "Cancelled" to Hometogo


== Limitations ==
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span>  Hometogo prioritises onboarding projects based on the number of properties. If you do not have a large number of properties it might take several weeks or even month for Hometogo to get back to you.


== Limitations ==
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled.


== Before you connect ==
== Before you connect ==
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Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
Only bookings made after the connection is established will be imported and can be managed. Existing bookings can be imported via iCal or manually.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Cancellations are sent from Hometogo via email to the Property, manual updates are required in Beds24. Open the booking and in the Summary tab set the Status = Cancelled.


Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS)  GUEST MANAGEMENT >AUTO ACTIONS.
Hometogo will send confirmation messages to guests. If you want to send an additional confirmation message you can set up an Auto Action in {{#fas:cog}} (SETTINGS)  GUEST MANAGEMENT >AUTO ACTIONS.
'''Properties'''
The connection works per Beds24 account/subaccount. You will need to make all properties you want to connect available in the Beds24 account which is connected to Hometogo .


== Set up ==
== Set up ==
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*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and click on "Connect to Homtogo"
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > MAPPING and click on "Connect to Homtogo"
*Fill in the form and press "Submit"
*Fill in the form and press "Submit"


All listings which meet Hometogo's requurements and are activated will be sent to Hometogo. Hometogo will then begin integration process and reach out to you if required.  
All listings which meet Hometogo's requirements and are activated will be sent to Hometogo. Hometogo will then begin integration process and reach out to you if required.  


When you are  live Hometogo will send you an Email with your personal link to check their properties on HomeToGo.
When you are  live Hometogo will send you an Email with your personal link to check their properties on HomeToGo.


=== Multiple Hometogo accounts ===
=== Multiple Hometogo accounts ===
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With '''Per Occupancy Pricing'''  a price for each occupancy defined in Beds24 and prices for different length of stay can be sent.
With '''Per Occupancy Pricing'''  a price for each occupancy defined in Beds24 and prices for different length of stay can be sent.


If you use rates the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
If you use Fixed Prices the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple prices with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent.


If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.
If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.


"Max Stay" set in the CALENDAR or rates can be sent.  
"Max Stay" set in the CALENDAR or prices can be sent.  


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Hometogo occupancy pricing only support minimum stays up to 30 days.  
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Hometogo occupancy pricing only support minimum stays up to 30 days.  
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For example '''*[CONVERT:IDR-EUR]''' will convert Indonesian Rupees to Euros.
For example '''*[CONVERT:IDR-EUR]''' will convert Indonesian Rupees to Euros.


===== Taxes & Fees=====
===== Fees & Taxes =====
Taxes and fees can be added in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT under "Custom".  
Taxes and fees can be added in {{#fas:cog}} (SETTINGS)  CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT under "Custom".  


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=== Children===
=== Children===
If you allow children set the number of children which are allowed or "Dont ask" in the setting for  "Maximum Children" in SETTING->PROPERTIES-> ROOMS -> SETUP.  
If you allow children set the number of children which are allowed or "Dont ask" in the setting for  "Maximum Children" in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.


=== Pets===
=== Pets===
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===== Cancellation Policy =====
===== Cancellation Policy =====
Hometogo requires a  cancellation policy. We will send the policies set in SETTING->PROPERTIES-> DESCRIPTION.
Hometogo requires a  cancellation policy. We will send the policies set in {{#fas:cog}} (SETTINGS) BOOKING ENGINE.


You can can which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC ROOM CONTENT
You can select which policy applies in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC ROOM CONTENT


If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.  
If you want to send a custom cancellation policy you need to set the actual poly in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO > SPECIFIC ROOM CONTENT.  
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Bedrooms and bathrooms can be set up  in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS->SET UP.
Bedrooms and bathrooms can be set up  in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS->SET UP.


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up. Do not send additional bathroom amenities if you have a  full bathrooom.
*Click on the "edit bedrooms" or "edit bathrooms" butten
 
*Set the type and use the selectors to define the facilities within each.
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field. 
*If you have multiple bedrooms or bathrooms make sure you define them all.
 
*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.  
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.  
*Close the pop up and then press SAVE.
*Close the pop up and then press SAVE.


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=== Amenities, Features and Location Type===
=== Amenities, Features and Location Type===
Amenities and Location Type can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).
Amenities and Location Type can be set up for the property ({{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.).


Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  
Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.  
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Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. The number will be applied to all room/units.


Example 2: You have one unit with  Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.
Example 2: You have one unit with  Wifi one and another unit without Wifi. In this case set the Wifi up in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.




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=== Payments ===
=== Payments ===
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC PROPERTY CONTENT to set which payment method you support.  
If you do not use Hometogo Payment solutions go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC PROPERTY CONTENT to set which payment method you accept.
 
=== Permit / National Identification Code ===
The value in the property permit setting is sent to Home To Go as the National Identification Code value.
 
Custom values can be defined to specify specific values for this channel only. This will override the values you have set generally. Add the parameters one per line.
 
Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > HOMETOGO  > SPECIFIC ROOM CONTENT > CUSTOM and enter the appropriate values.
 
 
Available parameters are:
 
PERMIT - sends National Identification Code. If you only have the PERMIT value, the same value will be sent to both
 
PERMITREGIONAL - sends the Registration Number to Hometogo.
 
Examples:
 
PERMIT AB01244
 
This will send AB01244 as National Identification Code for this room to this channel instead of the one defined per property.
 
PERMITREGIONAL AB01244
 
This will send AB01244 as Registration Number for this room. Otherwise the value in PERMIT will be sent.


=== Pictures===
=== Pictures===
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When the same pictures is in the property and the room we only send it once.
When the same pictures is in the property and the room we only send it once.


<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  Make sure you add captions to your pictures. Please see the pictures help page for instructions.  
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  Make sure you add captions to your pictures. Please see the pictures help page for instructions.
 


== Cancellations ==
== Cancellations ==
If you or your guest needs to cancel a booking you/the guest will need to contact Hometogo support.  
If you or your guest needs to cancel a booking, open the booking in Beds24, Summary tab, set the Status = Cancelled.


== Updates ==
== Updates ==
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ROMANTIC
ROMANTIC


==Common Errors==
==Common Errors==
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     open https: //www.beds24.com/api/Hometogo.com/HA-3.4/unitRates?roomid=XXXXX&show=novalidation '''
     open https: //www.beds24.com/api/Hometogo.com/HA-3.4/unitRates?roomid=XXXXX&show=novalidation '''
  Please check you have selected the Channel (Hometogo) in your RATES (Channel Tab) or Daily Prices (Enable)
  Please check you have selected the Channel (Hometogo) in your RATES (Channel Tab) or Daily Prices (Enable)
</div>
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