Category:Sub Account: Difference between revisions

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  This page is about the menu Account Management (Click on the 'User' icon on the top right and then on 'Account Management, in the old control panel SUB ACCOUNT in the top right)
  This page is about the menu Account Management (Click on the 'User' icon on the top right and then on 'Account Management, in the old control panel SUB ACCOUNT in the top right)
= Multiple user accounts=
= Multiple user accounts=
Each account can have sub accounts with a unique username and password. Sub accounts can be given restricted or full access to other accounts or individual properties. A sub account can also contain it's own properties.  
Each account can have sub accounts with a unique username and password. Sub accounts can be given restricted or full access to other accounts or individual properties. A sub account can also contain its own properties.  


Only one person at a time can log in to any account or sub account.
Only one person at a time can log in to any account or sub account.


A property is always owned by one account or sub account but it can be set up to be accessed from other accounts. It inherits it's account level settings from this owner account. Therefore a property should be owned by the account which manages the property and whose Email address is used to send out confirmation messages and other system Emails.  
A property is always owned by one account or sub account but it can be set up to be accessed from other accounts. It inherits its account level settings from this owner account. Therefore a property should be owned by the account which manages the property and whose Email address is used to send out confirmation messages and other system Emails.  


*If a property is managed mainly in the master account and the sub account just needs access to see certain information or to perform certain tasks it should be owned by the master account.  In this case sub accounts are given access to the property.
*If a property is managed mainly in the master account and the sub account just needs access to see certain information or to perform certain tasks it should be owned by the master account.  In this case sub accounts are given access to the property.
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= Create a Sub Account =
= Create a Sub Account =
Click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right) then on "CREATE NEW SUB ACCOUNT". Enter username password and Email.
Click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right)  


You can also [[Integromat.com#Create_a_Subaccount_from_a_Google_Form|create a subaccount via Integromat]].
*"CREATE NEW SUB ACCOUNT".  
*Enter username password and Email.


*Go to Account Settings  
You can also [[Integromat.com#Create_a_Subaccount_from_a_Google_Form|create a subaccount via MAKE]].
 
*Scroll down to 'Account Settings'


*Assign the ROLE for Sub Account  
*Assign the ROLE for Sub Account  
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*Agent 3:  Access to the DASHBOARD, CALENDAR, and BOOKINGS only and can change their password. Can add and manage own bookings and prices if he has write access to a property. Bookings from other sources only show as blocked dates. Any rooms with a sell priority less than 10 are hidden. This allows the creation of rooms "hidden" from the agent.
*Agent 3:  Access to the DASHBOARD, CALENDAR, and BOOKINGS only and can change their password. Can add and manage own bookings and prices if he has write access to a property. Bookings from other sources only show as blocked dates. Any rooms with a sell priority less than 10 are hidden. This allows the creation of rooms "hidden" from the agent.
*Back Office: All parts of the control panel can be seen and edited except for "SETTINGS" .
*Back Office: All parts of the control panel can be seen and edited except for "SETTINGS" .
*Back Office 2: All parts of the control panel can be seen be seen and edited. "SETTINGS" are "read only".
*Back Office 2: All parts of the control panel can be seen and edited. "SETTINGS" are "read only".
*Channelmanager: Access to DASHBOARD, CALENDAR, BOOKINGS, PRICES, in SETTINGS they can see property setting, room setting, channel settings and apps & integrations .  
*Channelmanager: Access to DASHBOARD, CALENDAR, BOOKINGS, PRICES, in SETTINGS they can see property setting, room setting, channel settings and marketplace .  
*Cleaner: Read only access to bookings in the CALENDAR and the DASHBOARD. Access to standard reports "Cleaning", "Daily Activity", "Cleaning Brief" and "Daily Unit Activity".
*Cleaner: Read only access to bookings in the CALENDAR and the DASHBOARD. Access to standard reports "Cleaning", "Daily Activity", "Cleaning Brief" and "Daily Unit Activity".
*Cleaner Manager:  Read only access to bookings in the CALENDAR and the DASHBOARD. Can open the booking and see details.  Access to standard reports "Arrival", "Departure", "Current Guests", "Cleaning", "Daily Activity", "Cleaning Brief" and "Daily Unit Activity".
*Cleaner Manager:  Read only access to bookings in the CALENDAR and the DASHBOARD. Can open the booking and see details.  Access to standard reports "Arrival", "Departure", "Current Guests", "Cleaning", "Daily Activity", "Cleaning Brief" and "Daily Unit Activity".
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<i>settings</i> - hides the menu 'Settings'
<i>settings</i> - hides the menu 'Settings'


<i>settings,rates</i> - hides the menus 'Settings' and 'Rates'
<i>settings,rates,messages</i> - hides the menus 'Settings', 'Fixed Prices' and 'Messages'  
 
<i>report</i> - hides the menu 'Reports' (This is an exception as this identifier is never visible.)


<i>reports</i> - hides the sub menu 'Standard Reports' from the drop-down menu 'Reports'
<i>reports</i> - hides the sub menu 'Standard Reports' from the drop-down menu 'Reports'
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<i>reportlogs2</i> - hides the sub menu 'Booking Page Log' from the drop-down menu 'Reports'
<i>reportlogs2</i> - hides the sub menu 'Booking Page Log' from the drop-down menu 'Reports'
<i>reportactivity</i> - hides the sub menu 'Activity Log' from the drop-down menu 'Reports'
<i>messages</i> - hides the menu 'Messages'


==== Hide individual settings ====
==== Hide individual settings ====
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</i>
</i>


===== Rates =====
===== Fixed Prices =====
<i>
<i>
rates-list
rates-list
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</i>
</i>


===== Rate popup =====
===== Fixed Prices popup =====
<i>rateedit-rooms
<i>rateedit-rooms


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<code>.pagetypeajaxbookedit .b24btn_Delete{display: none}</code>
<code>.pagetypeajaxbookedit .b24btn_Delete{display: none}</code>


===== Hide the 'Add Booking' button (suitcase icon) in the calendar =====
===== Hide the 'Add Booking' button (suitcase icon) in the calendar =====  


Go to SUB ACCOUNTS and add the following code in the field "Control panel custom CSS" for the sub account:
Go to SUB ACCOUNTS and add the following code in the field "Control panel custom CSS" for the sub account:


<code>.icon-suitcase, .b24btn_AddBooking{display:none}</code>
<code>.icon-suitcase, .b24btn_AddBooking{display:none}</code>
===== Hide the'Add Booking' button at the top of the control panel =====
Go to SUB ACCOUNTS and add the following code in the field "Control panel custom CSS" for the sub account:
<code>.b24btn_AddBooking{display:none}</code>
===== Hide the'Feedback' button =====
<code>#feedbackButton {display: none !important;}</code>


<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  For more possibilities using custom CSS have a look at this page: [https://wiki.beds24.com/index.php/Custom_CSS Custom CSS]
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span>  For more possibilities using custom CSS have a look at this page: [https://wiki.beds24.com/index.php/Custom_CSS Custom CSS]


===== Hide 'Overview tab =====
Go to SUB ACCOUNTS and add the following code in the field "Control panel custom CSS" for the sub account:
<code> .gotobookingoverview{display:none;}</code>


=== Set Sub Account to send Email from their own Email Address ===
=== Set Sub Account to send Email from their own Email Address ===
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*Click on MANAGE PROPERTY for the property
*Click on MANAGE PROPERTY for the property
*Go to "Make Property Available in Multiple Accounts"  
*Go to "Make Property Available in Multiple Accounts"  
*Select the sub account from the drop down list in "Make Property Available In Sub Account".
*Scroll down to the sub account.  
*If required adjust the access rights
*Select the access rights, Writeable, Read-only or Hide.
*Click SAVE.


<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Required if you have Auto Actions in the Master Account that you want to trigger across multiple accounts/properties.  
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}}  </span> Required if you have Auto Actions in the Master Account that you want to trigger across multiple accounts/properties.  
In Auto Action : Trigger Tab > Property = 'All visible in account'
In Auto Action : Trigger Tab > Property = 'All visible in account'
== Allow to View Credit Card Details ==
This is set per property.
*Click on "Manage Account" for the Master Account, to see the property list.
In the "Property List"
*click on "MANAGE PROPERTY" and set "View Credit Cards" = Owner and linked accounts.


== Remove access to a property==
== Remove access to a property==
*Click on ACCOUNT LIST  
*Click on ACCOUNT LIST  
*Click on MANAGE ACCOUNT for the Master Account
*Click on MANAGE ACCOUNT for the account which owns the property
*in the "Property List" click on "MANAGE PROPERTY" for the property you want to remove access for the sub account.
*Click on MANAGE PROPERTY for the property you want to remove access for the sub account.
*in "Make Property Available in Multiple Accounts" click 'REMOVE' then SAVE
*Go to "Make Property Available in Multiple Accounts" click 'REMOVE' then SAVE


== Make a Property available in another (external) account which is not related ==
== Make a Property available in another (external) account which is not related ==
*Click on ACCOUNT LIST  
*Click on ACCOUNT LIST  
*Click on MANAGE ACCOUNT for the Sub Account
*Click on MANAGE ACCOUNT for the account which owns the property
*Click on MANAGE PROPERTY for the Property
*Click on MANAGE PROPERTY for the Property
*Add the  "Association Code" of the external accounts which should access the property in the "Make Property Available With Association Code" field
*Go to "Make Property Available in Multiple Accounts"
*In the "Make Property Available With Association Code" field add the  "Association Code" of the external accounts which should access the property.


The external account can find their association code in {{#fas:cog}} (SETTINGS) ACCOUNT.
The external account can find their association code in {{#fas:cog}} (SETTINGS) ACCOUNT.


== Inter Property Linking ==
== Inter Property Linking ==
* Click on Manage Property
*Click on ACCOUNT LIST
*Click on MANAGE ACCOUNT for the for the account which owns the property
*Click on MANAGE PROPERTY for the Property
*Go to Property Settings > Room Linking


Certain items like rates and room dependency settings can be linked with other rooms.
Certain items like Fixed Prices and room dependency settings can be linked with other rooms.
The Inter Property Linking settings controls the ability of this property to link with other properties.
The Inter Property Linking settings controls the ability of this property to link with other properties.


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* Same Owner Account - The properties rooms can only link with other properties owned by the same account.
* Same Owner Account - The properties rooms can only link with other properties owned by the same account.
* All - The properties rooms can link with all properties available in the owner account.
* All - The properties rooms can link with all properties available in the owner account.
== Allow Sub Accounts to View Credit Card Details ==
This is set per property.
*Click on MANAGE ACCOUNT for the Master Account, to see the property list.
In the "Property List"
*click on "MANAGE PROPERTY" and set "View Credit Cards" = Owner and linked accounts.


= Clone Properties or Property Settings =
= Clone Properties or Property Settings =
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Go to the list of Sub Accounts,  
Go to the list of Sub Accounts,  


*Click on "Manage Account"
*Click on MANAGE ACCOUNT


*Click on "Clone Property Settings"
*Click on CLONE PROPERTY SETTINGS


and scroll down through the settings, tick the appropriate settings.  
and scroll down through the settings, tick the appropriate settings.  
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= Move Rooms to a different Property =
= Move Rooms to a different Property =
*Click on ACCOUNT LIST  
*Click on ACCOUNT LIST  
*Click on MANAGE ACCOUNT for the Sub Account
*Click on MANAGE ACCOUNT for the owner account of the property.
*Click on MANAGE PROPERTY for the Property
*Click on MANAGE PROPERTY for the Property
*Click on MANAGE ROOM for the Room
*Click on MANAGE ROOM for the Room
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To delete bookings from a Property, you will have to set to Cancelled first.
To delete bookings from a Property, you will have to set to Cancelled first.


= Delete Rates in a Property =
= Delete Fixed Prices in a Property =
* Click on ACCOUNT LIST
* Click on ACCOUNT LIST
* Click on MANAGE ACCOUNT (owner of the property)
* Click on MANAGE ACCOUNT (owner of the property)
* Go to "Property List" click on "MANAGE PROPERTY"  
* Go to "Property List" click on "MANAGE PROPERTY"  
* Click on Manage Room  
* Click on Manage Room  
* Scroll to Rates
* Scroll to Fixed Prices
* Delete Rate, select the Rates to Delete
* Delete Fixed Price, select the Prices to Delete
 
= Add Custom Control Panel Menu links=
Click on the  {{#fas:user}}  'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right)
 
You can set Custom Control panel menus for All accounts or individual accounts.


= Add  custom menu=
To apply a custom option to all accounts, scroll down to 'Custom Control Panel Menu'
In SUB ACCOUNT (Account List) you can add a "Custom Control Panel Menu" via a HTML link to the top left of the control panel.


*Click 'Edit'
*Click on '</>' symbol
**Click on 'link' symbol
**Enter the name and URL
**Enter the name and URL
**Click Save
**Click Save


To add multiple links, you can show side by side, so enter the details and click link, and then a space and another link.
To add multiple links, you can show side by side, so enter the details and click link, and then a space and another link.


Or enter each link on an individual line, enter the first, then click return and enter the next in the line below.
Or enter each link on an individual line, enter the first, then click return and enter the next in the line below.
A good option to add to this section is the QR code for the Beds24 App for users that do not have permissions to the Settings > Marketplace menu.
<code><a href="https://beds24.com/control3.php?pagetype=mobileapp">Mobile App</a></code>
The details below is a link to Google translate and the Beds24 Mobile app
<code><a href="http://translate.google.com">Translate</a>&nbsp; <a href="https://beds24.com/control3.php?pagetype=mobileapp">Mobile App</a></code>
If you want to customise the links for specific Sub accounts, first click 'Manage account' for the Sub account, (Account List) then scroll down and you can add a "Custom Control Panel Menu" via a HTML link to the top left of the control panel.
=Add the QR code to the Beds24 Control Panel=
You can incorporate a link into the Control Panel Header, allowing easy access from your account.
Click on the  {{#fas:user}}  'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNT in the top right) > Manage Account for the sub account, then scroll down to Custom Control Panel Menu. Click on the code </> button and paste the following details:
<code><a href="https://beds24.com/control3.php?pagetype=mobileapp">Mobile App</a></code>
The link will show in the top left of the user Control panel.


= Custom Tab  in Bookings=
= Custom Tab  in Bookings=
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in "Hide menu pages"
in "Hide menu pages"
===Example for Custom Tab ===
Click 'Edit' then add the text and template variables as you want to show on the Custom Tab in the booking.
[GUESTTITLE] [GUESTFIRSTNAME] - [GUESTNAME]
Check in : [FIRSTNIGHT] Checkout : [LEAVINGDAY]
Note: [GUESTARRIVALTIME]
Rooms : [ROOMNAMESNCBR]
Fixed Price Details : [RATEDESCBR]
Invoice Details :  [INVOICETABLE2]
Pending Payments : [INVOICEPENDPAY]  Due date : [INVOICEPENDPAYNEXTDATE]