Tiket: Difference between revisions
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*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | *We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. | ||
*Tiket supports two pricing models: | *Tiket supports two pricing models: | ||
**If your pricing model is '''Per | **If your pricing model is '''Per Day''' you will need a price for the maximum room occupancy. Example: If maximum number of guests is 4 you need a ROOM price for four guests. Prices for 1, 2 or 3 guests are not sent. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. | ||
**If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent. If you use daily prices they daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send. If you use | **If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent. If you use daily prices they daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send. If you use Fixed Prices 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the Fixed Prices can not be sent. | ||
'''Bookings''' | '''Bookings''' | ||
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'''Step 2: Enter your Tiket Hotel ID''' | '''Step 2: Enter your Tiket Hotel ID''' | ||
*Enter your Tiket ID | *Enter your Tiket ID | ||
*Select your Tiket pricing model. | |||
'''Step 3: Map your rooms and rates''' | '''Step 3: Map your rooms and rates''' | ||
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== Updates and Changes== | == Updates and Changes== | ||
Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. | Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, the multiplier or number of rooms will send with the next update. | ||
==Common errors and Troubleshooting== | ==Common errors and Troubleshooting== | ||
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'''A room shows multiple times on Tiket''' | '''A room shows multiple times on Tiket''' | ||
Tiket also receives prices from other providers. If you see other prices than the ones which show when you click on the "Price Data" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET these would come from other providers. | Tiket also receives prices from other providers. If you see other prices than the ones which show when you click on the "Price Data" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > TIKET these would come from other providers. | ||
'''Invalid pricing model''' | |||
Change the Pricing model in Beds24 to match the Pricing model set in Tiket. | |||
'''Price incorrect for room/unit''' | |||
Rate cannot be lower than minimum threshold. Check the current threshold on the Tiket room menu. | |||
==Disconnect== | ==Disconnect== | ||
*Setting "Enable" = Disable will stop the synchronisation for a room. | *Setting "Enable" = Disable will stop the synchronisation for a room. | ||
*To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you. | *To completely disconnect the channel manager you might need to contact Tiket and ask them to disconnect you. | ||